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Reviews of The Great Airport Place

3.5 out of 5
The Great Airport Place
342 Bath Rd, West Drayton, England

Reviews

5.0
Rating 10 - Excellent. 1 out of 26 reviews" "
Rating 8 - Good. 9 out of 26 reviews" "
Rating 6 - Okay. 2 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 11 out of 26 reviews" "

5.6/10

Cleanliness

4.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked and paid for stay, then they said I needed to provide ID but did not have it on me at the time as left it with someone else, so they would not let me stay but would not let me cancel or get a refund, so was not happy
Stayed 1 night in May 2024

2/10 Terrible

Kaylee

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
*Pretty sure this place has BED BUGS, as we woke up with TOMS OF BITES. Furthermore, this room was not as advertised. I think they are using stock photos from the internet instead of actual photos of the property. The back door does not lock. The shower and sink do not drain. The shower door does not close all the way and let’s water all over the floor, which was annoying because there are only 2 towels provided. There also was no soap provided other than handsoap, when online it said toiletries were included. I messaged the point of contact about all of this and got no reply. Stay somewhere else!
Stayed 1 night in Mar 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, room comfort
Ok for the price
This house is very convenient to the airport. The check in by code and room lock by code works well. But you get what you pay for, my room had a bed and old deck nothing more. But having access to a kitchen is nice and there is a store on the same block. When I was there washer/dryer and dishwasher were both out of order. Easy to get to by cab or Uber. If you just need a place to sleep for the night it’s fine. I would not recommend for long term stay.
Stayed 1 night in Jan 2024

2/10 Terrible

Jyoti

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely bad. I would recommend not to stay here
Stayed 2 nights in Jan 2024

10/10 Excellent

Vanil

Stayed 1 night in Dec 2023

4/10 Poor

Javier

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Shower head is full of plague
Stayed 2 nights in Nov 2023

2/10 Terrible

robert

Stayed 1 night in Aug 2023

8/10 Good

Siva Sridhar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nearer to airport.well connected. But guests shoud be informed about the connectivity.
Stayed 1 night in Aug 2023

2/10 Terrible

Youssef

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was really disappointed with my experience. I checked in at 7 and left around 7:40 and I was with my mrs, just walking around town doing some shopping and then When I returned to my room, at around 10:00pm I was shocked to find a stranger sleeping there. This was a clear breach of security and privacy, and it completely ruined my stay. I expected much better from a place that's supposed to provide a safe and comfortable environment for traveler. I was there talking to the guy he showed me a receipt of his booking and the guy was actually sleeping there so I phoned the police they said they wouldn’t do anything I was there for 1-2 hours and I was struggling didn’t know what to do so I ended up driving 2 hours back to my city at night. Worst experience of my life. By Monday I need my full refund back please. Many thanks
Stayed 1 night in Aug 2023

2/10 Terrible

Mandeep

Stayed 1 night in Mar 2023

8/10 Good

lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Ana on Jul 14, 2022
Thank you for feedback

2/10 Terrible

Poppy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ana on Dec 28, 2021
We would love to know your feed back

2/10 Terrible

Peter

Stayed 1 night in Sep 2021

2/10 Terrible

Bruno Bernardo

Stayed 1 night in Sep 2021

8/10 Good

Soheil

Disliked: Staff & service, amenities
Stayed 11 nights in Sep 2021

8/10 Good

Ricardo Antonio

Stayed 1 night in Sep 2021
Response from ana on Sep 18, 2021
Thanks for the review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Surprising
This property is more like an air bnb than anything else. It looks like a hiuse from the outside and is on Bath Road, not where goggle takes you! NO PARKING Chinese, Indian and kebab nearby and walkable.
Stayed 2 nights in Sep 2021
Response from ana on Sep 18, 2021
thanks for the review

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible and takeaway food to the room from the restaurant.
Stayed 1 night in Jun 2021
Response from ANA on Jun 8, 2021
Thanks fir the review

8/10 Good

THOMAS

Stayed 1 night in May 2020
Response from Paula on Jun 12, 2020
Dear Thomas Thank you for your river

6/10 Okay

Lynne, Brisbane

Traveled with partner
Liked: Cleanliness
The property itself was ok. Our room was just off the kitchen/living, so it was was subject to the excessive noise of other guests. When I asked them to talk quietly, at 7am in the morning, the response was "this is a hotel, and I can do what I like" Very disappointing. The owners/managers aren't on site to uphold the excess noise hours. Also, no milk available for tea/coffee. No quite what I expected.
Stayed 3 nights in Apr 2020
Response from Ana on May 6, 2020
Dear Lynne Thank you for your review, to maintain the great value for our clients please do not forget we are just a phone call away as the manger takes care of different sites also. Best Regards Ana

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Ana on Jul 14, 2022
we would like to know what was the issue.

4/10 Poor

Rene

Stayed 1 night in Jun 2022

4/10 Poor

Bernd

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Bernd
Einchecken ist sehr umständlich wenn man nur das Handy dabei hat fast unmöglich also nicht zu empfehlen 👎
Stayed 1 night in May 2021
Response from ana on Jun 15, 2021
We look forward to improving

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2021
Response from ana on Mar 24, 2021
thank you for your review