Dear Eiichiro, We are hugely grateful for your appreciative review of your stay with us. It's great to learn from your feedback that our hotel met your expectations and you had a comfortable stay. Thank you for choosing us. We are looking forward to having you again at Point A Kensington.Kind regards,Front desk

Dear Makoto,Thank you for taking the time to leave us your feedback, it is very important to us in terms of constantly improving our service. We are very sorry to hear that your stay in the hotel wasn't as pleasant as expected. Our team thinks green and we are fully aware of how our actions impact the environment so we see no harm in only cleaning rooms after the third night and changing towels when people actually want. Once again, we appreciate your valuable feedback and the opportunity to better serve you in the future.Kind regards,Front desk

Thank you very much for the lovely feedback!

Dear Clare,Thank you for your excellent review.We highly appreciate your kind words about our property.We hope to see you again soon.KInd regards,Afiifa

Dear Joel,Thank you for your kind words! We're delighted to hear that you found our staff very nice and that you felt you received great value for your money. It's wonderful to know that you enjoyed our breakfast and that you were happy with your stay. We look forward to welcoming you back soon.Kind regards,Afiifa

Dear Majo,Thank you for your review.Our rooms are advertised as cozy and compact providing all the essential needs for a stay in London.Kind regards,Afiifa

Dear Bertus,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our hotel. It's great to know that you found our location convenient with easy access to the metro and local attractions. We take pride in offering good value for our guests and are pleased that you appreciated that. Although our rooms are cozy and compact, they are perfect for a comfortable and pleasant stay. We look forward to welcoming you back soon!Kind regards,Afiifa

Dear Catherine,Thank you for your feedback. We're glad you took the time to share your experience. We apologize for any inconvenience regarding the room cleaning schedule. For your reference, it is noted on our website that we clean every 3 nights. We understand how important this information is and will ensure it is clearly communicated to all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Kind regards,Afiifa

Dear Pinar,Thank you for sharing your experience! We're thrilled to hear that you were very satisfied with your stay. Our team works hard to be accommodating, and we're pleased that you found our furnishings attractive. It's wonderful that you enjoyed our prime location with its many nearby restaurants and supermarkets, as well as the quiet and beautiful surroundings. We appreciate your insights about the room size and are glad it was sufficient for your city trip. We hope to welcome you back for another pleasant stay in the future!Kind regards,Afiifa

Dear Angelo,I am sorry to hear you did not enjoy your stay. Hopefully, we can provide a better stay for you in the future.Kind regards,Afiifa

Dear Alessia,Thank you for sharing your feedback with us! We're delighted to hear that you found our rooms to be completely sufficient and that cleanliness was maintained to your satisfaction. It's wonderful to know that our staff provided friendly service and that you felt well taken care of during your stay. We're also pleased that our location, with the subway station just 8-10 minutes away and shopping opportunities along the way, added convenience to your trip. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Frank,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience regarding the room allocation. Our room assignments are based on the information provided by booking agencies, and we strive to accommodate all guest preferences to the best of our ability. We're sorry to hear that the room size did not meet your expectations. We appreciate your insights regarding the facilities and will certainly take them into consideration for future improvements. Please know that your comfort is our priority, and we will do our best to address these concerns. We hope to have the opportunity to better serve you in the future.Kind regards,Afiifa

Dear Larry,Thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations. Regarding our cleaning policy, we do mention on our website that we clean every three nights, and fresh towels can be provided by our reception upon request. We apologize for any inconvenience regarding the room size and lack of amenities. Your feedback regarding the lack of closet space and workspace is valuable to us, and we will certainly take it into consideration for future improvements. We understand the importance of a comfortable and enjoyable experience for our guests and regret that we fell short in this instance. We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Divina,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the convenient location of our hotel, with easy access to the metro and nearby amenities such as restaurants, fast-food outlets, and a grocery store. It's wonderful to know that you found our staff to be amazing, sweet, welcoming, and always available. We appreciate your kind words and will be sure to pass along your compliments to our team.I am sorry to hear you were not happy with our room size. Our rooms are cozy and compact, perfect for a comfortable and pleasant stay. We also apologize for the Ac issues, we will pass this information on to our maintenance team.Kind regards,Afiifa

Dear Anke,Thank you for taking the time to leave us a review.Kind regards,Afiifa

Dear Justine,Thank you for your glowing review! We're thrilled to hear that you loved everything about your stay with us, from the place to the food to our wonderful staff. Providing exceptional service and prompt assistance is always our top priority, and we're delighted that we could swiftly resolve the issue with the sink in your room to ensure your comfort. Your recommendation means the world to us, and we can't wait to welcome you back for another perfect stay in the future! If there's anything else we can do for you, please don't hesitate to reach out.Kind regards,Afiifa

Dear Charlotte,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's fantastic location, with easy access to three underground stations within a short walk. It's great to know that you found our rooms sufficient for your city trip and that you felt very comfortable during your stay. We're also pleased that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please let us know.Kind regards,Afiifa

Dear Megan,Thank you for leaving us with a positive review. We hope to welcome you again in the future.Kind regards,Chloe

Dear Julia, Thank you for your lovely feedback! We're thrilled to hear that you found our staff incredibly friendly and courteous. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We're delighted that you enjoyed the breakfast options, particularly the fruit, yogurt, and cereal served in small bowls or glasses. We appreciate your suggestion for adding scrambled eggs or something hearty to our breakfast menu and will certainly take it into consideration for future improvements. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do for you, please don't hesitate to let us know.Kind regards,Afiifa

Dear Ronny,Thank you for taking the time to leave us a review. We are glad that it was close to everything and you found it in a convenient location.Kind regards,Chloe

Dear Barbara Lucie, Thank you for your feedback. It's good to hear you had a satisfactory stay at Point A Kensington. We look forward to having you again.Kind regards,Front Desk

Dear Leslie, Thank you for taking the time to share your experience regarding your recent stay at Point A Kensington. Your feedback is precious to us as we strive to continually improve our services and offer our guests the best possible experience.We are thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Kind regards,Joanna

Dear Gianni,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our excellent breakfast. We appreciate your recommendation regarding payment options, and we'll certainly take that into consideration for future guests. It's wonderful to know that you found our hotel and the surrounding area clean and well-maintained, with plenty of local attractions to explore. We're glad you found our proximity to the tube convenient. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Kind regards,Afiifa

Dear Ralf,Thank you for leaving your amazing feedback.We as a team are glad to hear you enjoyed your stay with us. Point A Kensington is located beside many of London's famous attractions and we are happy the location was perfect for your stay. Our modern compact cosy rooms are designed with everything needed for a successful stay.We hope to host you again!Kind regards,Sara

Dear Henrik,Thank you for your review.We are glad to hear you were happy with the quality of our service in our modern, cozy, and compact rooms.We hope you choose us again.Best wishes,Sara

Thank you for your review.

Dear Michaela,Our rooms are designed as cozy and compact with everything needed for a successful stay.It is unfortunate you thought otherwise.Best wishes,Sara

Dear Margeretha,Thank you for your lovely review.Kind regards,Afiifa

Dear Nicole,Thank you for your lovely review.We as a team are extremely happy to hear you enjoyed your stay with us and our team's friendliness and help helped better your stay.Our cozy compact rooms are designed with everything needed for a successful stay.We look forward to hosting you again!Best wishes,Sara

Dear Nurten,Thank you for taking the time to leave us a review.Here at Point A Kensington we ensure our guests have the best stay with us and provide them with the best customer service. Our cozy compact rooms are designed with everything needed for a successful stay in London.Best wishes,Sara

Dear Marco,Thank you for your review,We are happy to hear our staff helped better your stay, here at Point A Kensington we do our best as a team to ensure guests have the best possible experience with us.We are located close to many of London's famous attractions.Best wishes,Sara

Dear Brittany,We're thrilled to hear that you had such a positive experience at our hotel! It's wonderful to know that you found our location convenient and enjoyed the abundance of dining options nearby. Our team takes great pride in providing unique accommodations, and we're delighted that you appreciated the character of your room, even if it was a bit cozy. And of course, we're so glad you found our breakfast delicious! We hope to welcome you back again soon for another fantastic stay. Thank you for choosing us!kind regards,Afiifa

Dear Karen,Thank you for your amazing review of our property. As for the tea-making facilities, our reception is open 24/7 with our hosts available to make coffee at whatever time.Kind regards,Afiifa

Dear Gavin,Thank you for your valuable feedback! We're delighted to hear that you enjoyed our great location near the Tesco grocery store and Earls Court tube station, providing easy access to central London and Heathrow. Your appreciation for our modern and renovated rooms is wonderful to hear, although we understand your desire for additional amenities like a small fridge and microwave. We'll definitely take your suggestions into consideration for future improvements.We're glad to know that you found our hotel to be excellent value, and we're thrilled that you're considering staying with us again. We look forward to welcoming you back for another great experience!Warm regardSara

Dear Kailyn,Thank you for your glowing review! We're thrilled to hear that our staff made such a positive impression on your stay. Providing excellent service and ensuring our guests feel welcome is our top priority. We're glad you found our hotel clean and in a great location. Your appreciation for our team members means a lot, and we'll make sure they know how valued they are. We look forward to welcoming you back on your next trip to London!Best regards,Sara

Dear Logan,Thank you for your feedback! We're glad you enjoyed our clean property, good location, friendly staff, and breakfast. We apologize for any inconvenience caused by the tight space in the double-twin room and bathroom. Your comments are valuable to us, and we'll use them to improve. We hope to welcome you back in the future.Best regards,Sara

Dear Gladys,Thank you for taking the time to share your review about your recent stay at Point A Kensington. It's great to hear that you had a good stay. We look forward to hosting you in the future. Kind regards,Front Desk

Dear Illknur, Thank you for your review! We're happy to hear you enjoyed the breakfast options, modern decor, and overall cleanliness of the room and bathroom. We appreciate your feedback on providing small hand towels and offering free tea with snacks in the afternoon. Your suggestions will help us improve our guest experience.We hope to welcome you back soon!Kind regards,Chloe

Dear Erika,Thank you for leaving us a review. In regards to the rooms, they are advertised as cosy and compact hence the size.Aside from this we sincerely hope you enjoyed your stay!Kind regards,Chloe

Dear Debra,Thank you for your feedback! We're thrilled you found our staff amazing. We understand the lack of closet space can be challenging for longer stays, and we apologize for any inconvenience. . We appreciate your input and hope to welcome you back for a better experience!Kind regards,Chloe

Dear Vaishaliben,Thank you for your review! We're pleased you found our hotel clean, convenient, and welcoming. Your feedback will help us improve our amenities. We're glad you felt safe and comfortable during your stay. We hope to see you again soon!Kind regards,Chloe

Dear Sara,Thank you for leaving us with a good rating!Kind regards,Chloe

Dear Debra,Thank you for your feedback! We're glad you found the price reasonable and appreciated our friendly, helpful staff. We apologize for the noise disturbance from the reception area, however we hope to welcome you back soon for a more comfortable stay!Kind regards,Chloe

Dear Phil,Thank you for leaving us a great rating!We hope to welcome you again in the future.Kind regards,Chloe

Dear Christoph Michael,Thank you for taking the time to leave a review. We are glad to hear that you enjoyed the convenient location of our hotel.We look forward to hopefully welcoming you again in the future.Kind regards,Chloe

Dear Ngofah,Thank you for leaving us a great review.We look forward to welcoming you again in the future.Kind regards,Chloe