施設の正面

モントカルム ピカデリー タウンハウス, ロンドンウエストエンドの口コミ

5 out of 5

口コミ

8.6

非常に良い

評価 10 - 1002 件の口コミ中 532 件が非常に良い" "
評価 8 - 1002 件の口コミ中 298 件が良い" "
評価 6 - 1002 件の口コミ中 83 件が普通" "
評価 4 - 1002 件の口コミ中 51 件が不満" "
評価 2 - 1002 件の口コミ中 38 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

8.6/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

8/10 (良い)

Kenji

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
The Piccadilly London West End からの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Kenji ,Thank you for your rating! We're glad to hear that you had a positive experience overall. We value your feedback and hope to have the opportunity to exceed your expectations in the future!Warm Regards,Oksana TsarykGuest Relations Executive

8/10 (良い)

Hiromichi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 5 泊滞在
Guest Experienceからの返信 (投稿日 : 2023 年 6 月 24 日)
Dear Mr Hiromichi,Thank you very much for taking the time to rate us. We look forward to welcoming you back soon. Kind regards,Daniela Tapoi Guest Experience Manager

10/10 (非常に良い)

Motoko

2022 年 6 月に 2 泊滞在

10/10 (非常に良い)

KATSUYA

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしい滞在に感謝、ピカデリィーばんざい
中華街からすぐの所で大変便利な場所にあり主な観光スポットに徒歩圏内です。 施設も非常にきれいに管理されており次回も宿泊してみたいと思いました。 朝食付で美味しく頂けましたら。
2022 年 1 月に 1 泊滞在

2/10 (非常に不満)

Masato

出張
気になった点 : スタッフとサービス、客室の快適度
出張には不向き
WIFIはミーティングできる強度はありません。 ポットがなく、欲しいと伝えたら今すべてで払っていると言われてなかった。 五つ星だけどサービスという概念がない。 繁華街なので食事には困りません。
2021 年 10 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lodging in London
The rooms are small but the location is good. Access to any part of London is good. The hotel crew are kind and friendly.
2020 年 2 月に 4 泊滞在

4/10 (不満)

Makoto

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

SHINHENG

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 2 泊滞在
Gurdeepからの返信 (投稿日 : 2019 年 11 月 27 日)
Dear Shinheng Thank you ever so much for your complimenting rating following your recent stay with us at The Piccadilly London West End. The entire team have received your feedback. This warm comment certainly serves as a wonderful motivator for us all to continue striving for service excellence. Kind Regards,

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
綺麗でスタッフも親切でした。
2019 年 5 月に 2 泊滞在
Valent Fからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Esteemed Guest, We appreciate you valuable feedback about your recent stay with us. I am please to know that we made you stay a comfortable stay and hop to have the pleasure to see you soon. Warm Regards Valent Fernandes

6/10 (普通)

宿泊されたお客様

清潔感がありコンパクトなホテル。ただ物価事情によるとは思うが、コスパは良くない。
一泊弾丸ビジネスミーティング用で宿泊しました。 立地条件はとてもよくアクセスもしやすい環境でした。 ホテルのロビースタッフはもう少し笑顔でもいいと思いますがヨーロッパクオリティでいえば普通なのかもしれません。 部屋はコンパクトでおもっていたよりも狭かったですが清潔感は問題ありません。 ただ日本感覚だと1万円程度のホテルだと思うので、この部屋と内容で2倍以上の値段とは…イギリスの物価の高さを感じました。 騒がしい立地にはありますが音で困ることも特になく、不自由することもありませんでした。 周辺にコンビニがあったのはよかったです。

8/10 (良い)

Kojiro

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 1 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
中心地のホテル
初めてで中心地を中心に動くには良い場所柄です。コンパクトなホテルなので部屋の中の音は外に漏れますが、気にしなければ問題はありません。

8/10 (良い)

Ken、インド

良かった点 : 清潔度、スタッフとサービス
清潔で立地は良いが狭い
サービスは過不足なく、博物館・美術館、ミュージカルシアター、ソーホーや中華街に近いなど立地が良く、宿代が高いロンドンでは値段対比で良いと思う。ただし、狭いので、二人で泊まるとスーツケースを二人同時に開けるのは厳しい。

8/10 (良い)

love、日本

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ロケーションは最高です!
どこへいくにも全て徒歩20分圏内。ロケーション、ホテルのグレード、サービス、全ておすすめです。難点は、大きなスーツケースを広げるスペースがあまりなく、荷物整理は大変でした。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
間違いのないホテルです
ピカデリーサーカスの駅近くに位置し、観光や買い物にとても便利です。ホテルの外観は歴史を感じさせますが、部屋や設備は外観とは裏腹に最新の設備になっています。ホテルスタッフは非常に親切で気配りが行き届いていると思います。部屋はかなり清潔で海外のホテルの同じ価格帯の部屋では最高レベルだと思います。名だたる有名ホテルにも劣っていないと思います。またロンドンに行く際には宿泊しようと思います。

10/10 (非常に良い)

Darlene

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Paula

カップルで旅行
Everyone was nice, the room very clean
2024 年 5 月に 3 泊滞在
Oksana Tsaryk からの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Paula,Thank you for your feedback!We're glad to hear that you had a positive experience with our staff and found your room to be very clean. Maintaining a high standard of cleanliness is important to us, and we're pleased that it met your expectations.We hope to have the opportunity to welcome you back for another pleasant stay in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

jennifer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff went above and beyond to make our stay enjoyable. We requested to be moved to a different room upon check in. Not only did they move us to a better view, but also provided a bottle of champagne. They also had no problem holding our bags after checking out and waiting g for a red eye flight that night.
2024 年 5 月に 3 泊滞在
Oksana Tsaryk からの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Jennifer,Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience during your stay with us.It's fantastic to know that our staff went above and beyond to ensure your comfort and satisfaction. We're glad we could accommodate your request for a room change and that you were pleased with the better view and the complimentary bottle of champagne.We understand the importance of convenience, especially when waiting for a late-night flight, and we're delighted that we could assist by holding your bags after checkout.Your feedback means the world to us, and we're grateful for the opportunity to have contributed to your enjoyable stay. We hope to welcome you back to our hotel in the future for another memorable experience!Warm Regards, Oksana Tsaryk Guest Relations Executive

6/10 (普通)

Ruth

良かった点 : 清潔度
2024 年 4 月に 1 泊滞在
Oksana Tsaryk からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Ruth,Thank you for your feedback. We appreciate your honesty and value your opinion. We hope to have the opportunity to welcome you back for a better stay in the future.Warm Regards,Oksana Tsaryk Guest Relations Executive

10/10 (非常に良い)

Rori

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Rori,Thank you so much for your glowing review! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience.We look forward to serving you again in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Tori

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent service from the team at the hotel Great locationand facilities Once again excellent customer service
2024 年 4 月に 1 泊滞在
Oksana Tsaryk からの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Tori,Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team and that you found our location and facilities to your satisfaction. Providing exceptional customer service is our top priority, and we're delighted that we could meet your expectations once again.We look forward to welcoming you back for another fantastic stay in the future! Kind Regards,Oksana TsarykGuest Relations Executive

6/10 (普通)

MELINA

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Noisy and small
2024 年 4 月に 3 泊滞在
The Picacdilly London West End からの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Melina,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations regarding noise levels and room size. Your comfort is important to us, and we'll certainly take your comments into consideration to improve in these areas. We appreciate your input and hope to have the opportunity to better serve you in the future.Kind Regards, Oksana Tsaryk Guest Relations Executive

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I cannot fault this hotel. I arrived for my wife's birthday. We were treated like royalty. Glass of fizz on arrival and they gave us another bottle to celebrate. Staff were super friendly and helpful. I would love you come again.
2024 年 4 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Mr Christopher,Thank you so much for your glowing review! We're absolutely delighted to hear that you and your wife had such a fantastic experience during your stay, especially for such a special occasion. It warms our hearts to know that you felt treated like royalty and that our staff went above and beyond to ensure your comfort and enjoyment. We're thrilled that you appreciated the little touches like the glass of fizz upon arrival and the extra bottle to celebrate your wife's birthday. We would be honored to welcome you back anytime, and we'll do everything we can to make your next stay just as wonderful as this one. Thank you for choosing us, and we look forward to seeing you again soon!Warm Regards,Oksana TsarykGuest Relations Executive

4/10 (不満)

Michael

2024 年 4 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Michael,Thank you for your feedback. We're sorry to hear that your experience fell short of your expectations. Please know that your satisfaction is important to us, and we will work diligently to address these concerns. If you decide to give us another chance in the future, we'll do our best to ensure a more enjoyable stay for you.Sincerely,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Terri

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location, situated between theater and Chinatown districts. Very close to Piccadilly Circus and underground. The property was sufficient, the bathroom was tight, I would not have fit into the shower if I was any larger. The concierge had a permanent scowl, not sure we ever saw a smile on his face, all others are friendly and kind.
2024 年 4 月に 4 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Terri,Thank you for sharing your feedback with us. We're thrilled to hear that you found our location to be perfect for exploring the vibrant theater and Chinatown districts, as well as being conveniently close to Piccadilly Circus and the underground. We appreciate your comments regarding our property and will certainly take your feedback about the bathroom size into consideration for future improvements. We apologize if the demeanor of our concierge did not meet your expectations, and we will address this internally to ensure all our staff members provide friendly and welcoming service. We hope to have the opportunity to welcome you back for an even better experience in the future.Warm Regards,Oksana TsarykGuest Relations Executive

8/10 (良い)

Ali

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location was excellent
2024 年 4 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Ali,We're thrilled to hear that you found our location excellent! We strive to provide our guests with the best possible experience, and it's wonderful to know that our convenient location added value to your stay. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again in the future!Warm Regards,Oksana TsarykGuest Relations Executive

8/10 (良い)

Armando

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Small shower but everything else is nice. City noise at night but location is perfectly located.
2024 年 3 月に 5 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Armando,Thank you for your feedback! We're delighted to hear that you found our location convenient and enjoyed your overall stay. We understand that city noise can sometimes be an issue, and we apologize for any inconvenience it may have caused. We'll certainly take your comments into consideration as we strive to improve our guests' experiences. We hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Linda Jean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
The Picacdilly London West End からの返信 (投稿日 : 2024 年 3 月 27 日)
Dear Linda Jean,Thank you for your positive review! We greatly appreciate your feedback and are thrilled to hear that you had a good experience. We look forward to serving you again in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Paul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2024 年 3 月に 2 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Paul,Thank you so much for taking the time to leave us a review! We're thrilled to hear that you enjoyed our location. We believe that being situated in such a wonderful spot adds to the overall experience of our establishment. We appreciate your feedback and hope to welcome you back again soon! Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Timothy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a great hotel in a great location! But even better is how great the staff was to my family who arrived very early in the morning of check in. They were able to drop their bags off and when they returned that evening, everything was in the room waiting along with a nice note. Also appreciate that the manager reached out by email day prior to ask if we needed anything. Highly recommend!
2024 年 3 月に 1 泊滞在
The Picacdilly London West End からの返信 (投稿日 : 2024 年 3 月 9 日)
Dear Timothy,Thank you for your wonderful review! We're delighted to hear that you had such a positive experience with us. Providing exceptional service to our guests, especially during special circumstances like early arrivals, is always our top priority. We're thrilled that our team was able to accommodate your family's needs and make your stay memorable. Your kind words about our staff mean a lot to us. We truly appreciate your recommendation and look forward to welcoming you and your family back again soon! Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Teresa

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic property, so close to everything, steps away from Chinatown, Theatre District, Piccadilly Circus and Regent street! Will definitely be back!
2024 年 2 月に 3 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Teresa,Thank you for your fantastic review! We're thrilled to hear that you enjoyed our prime location, just steps away from Chinatown, the Theatre District, Piccadilly Circus, and Regent Street. It's wonderful to know that you had a memorable experience with us.We look forward to welcoming you back on your next visit.Warm Regards,Oksana TsarykGuest Relations Executive

8/10 (良い)

Carol

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the fruit in the room, and fresh fruit at breakfast
2024 年 2 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Carol,Thank you for sharing your positive experience with us! We are delighted to hear that you enjoyed the fresh fruit amenities in your room and appreciated the selection at breakfast. Our team aims to provide a delightful stay for our guests, and it's rewarding to know that we contributed to your satisfaction.We look forward to the opportunity to welcome you back to The Piccadilly London West End on your next visit to the area.Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Piv

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Piv,Thank you for your feedback! We're delighted to hear that you had an excellent experience during your stay. Looking forward to welcoming you back soon.Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

LILIANA

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muy buen. Hotel excelente
Muy buen hotel en todos los aspectos
2024 年 2 月に 3 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Liliana,Thank you for your kind words and positive feedback. We're delighted to hear that you had a very good experience at our hotel and that all aspects met your expectations.We appreciate you taking the time to share your thoughts, and we hope to have the pleasure of welcoming you back for another great stay in the future.¡Buen viaje y esperamos recibirlo nuevamente!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Trevor

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent service was outstanding
2024 年 2 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Trevor,Thank you for your wonderful review and for choosing to stay with us! We are thrilled to hear that you found our service to be outstanding. Providing excellent service is our top priority, and we are delighted that we were able to meet your expectations.Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another exceptional experience.Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Sonya

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel is charming, clean, accessible to the theatre, Covent Garden, pubs and nearby shopping. Attentive professional staff and very nice breakfast room with great coffee. The rooms are extremely clean and nicely designed. Will definitely return!
2024 年 2 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Ms Sonya,Thank you so much for your glowing review! We're thrilled to hear that you found our hotel charming, clean, and conveniently located near the theatre, Covent Garden, pubs, and shopping. Our team works hard to provide attentive and professional service, and we're delighted that you enjoyed our breakfast offerings and the quality of our coffee. It's wonderful to know that you found our rooms exceptionally clean and well-designed. We can't wait to welcome you back on your next visit! Warm Regards,Oksana TsarykGuest Relations Executive

8/10 (良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 25 日)
Dear Mr Mark,Thank you for taking time to share your experience with us.We are really appreciate your feedback, it's mean a lot for us.Hope will have the opportunity to welcome you back for better experience. Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Michelle

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such a wonderful place to stay! Beautiful and exceeded our expectations! Lovely touch for my partners birthday - made it a truly special celebs
2024 年 2 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Michelle,Thank you so much for your kind words! We're delighted to hear that you had a wonderful stay with us and that we were able to exceed your expectations. It was our pleasure to help make your partner's birthday special and memorable. We hope to have the opportunity to welcome you back for another fantastic experience in the future!Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Ben

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great all round
Great location and excellent hotel
2024 年 2 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Mr Ben,We would like to express our sincere gratitude for taking the time to share your positive feedback regarding your recent stay at The Piccadilly London West End.It brings us immense joy to learn that you found our hotel to be in an excellent location and that you enjoyed your overall experience. Your satisfaction is our top priority, and your kind words serve as motivation for our team to continue delivering exceptional service.Your feedback is valuable to us, and it encourages our team to maintain the high standards of service that we aim to provide. Once again, thank you for choosing The Piccadilly London West End, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. Warm Regards,Oksana TsarykGuest Relations Executive

10/10 (非常に良い)

Clo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you for your lovely feedback.

10/10 (非常に良い)

manny

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely amazing staff and hotel great location with China town just across the road lots of theaters pubs and restaurants, soho also couple of mins town the round. Staff were amazing when we arrived over 1 hour early are room was ready for us so checked in early, we were shown to are room and we were also upgraded to a club room but also had a bottle of Prosecco and chocolates for my wifes 40th we only mentioned it was her birthday when making the booking! Can't believe they remembered and dine that for her very thoughtful from the staff!!! Also kept are bags safe when we booked out and went to do more sightseeing for the day. We will definitely be staying again!!! Thank you to all the staff!
2024 年 1 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you for your feedback.We are delighted you enjoyed your stay with us, and most importantly that every single member of the team took such great care of you. Thank you also for highlighting our facilities, we hope our little present was enjoyable. I have shared your comments with everyone, and they are absolutely delighted with your comments.On behalf of the entire team, we look forward to welcoming you back in the future. and when you do decide to come again, please do not hesitate to contact our Guest experience team directly, so that they can personally oversee your future visits.Warm Regards,Bianca Luca

10/10 (非常に良い)

Lisa

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I enjoyed the boutique feel of this hotel but with the services that you would expect but from a much larger hotel. Staff were attentive, friendly and overall a great stay experience.
2024 年 1 月に 1 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Ms Lisa,Thank you for choosing our hotel and for sharing such positive feedback about your recent stay. We're thrilled to learn that you enjoyed the boutique feel of our hotel combined with the services expected from a larger establishment.Your kind words about our attentive and friendly staff are truly appreciated. Providing a great stay experience for our guests is our top priority, and we're delighted to know that we succeeded during your visit.We look forward to the pleasure of hosting you again whenever your travels bring you our way.Warm regards,Luanne Dias Hotel Manager

10/10 (非常に良い)

Evans

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel for the theatres
Great hotel location for West End theatres especially Sondiem which is a couple of minutes walk away Very friendly and helpful staff, lovely bedroom and excellent breakfast
2024 年 1 月に 1 泊滞在
Oksana Tsarykからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Mr Evans, Thank you for choosing to stay with us and for sharing such positive feedback about your experience. We're delighted to hear that our hotel's location, especially its proximity to West End theatres, was convenient for you. Your kind words about our very friendly and helpful staff, the lovely bedroom, and the excellent breakfast are truly appreciated. Providing a memorable and comfortable experience for our guests is our top priority, and it's wonderful to know that we succeeded during your stay. If you have any specific preferences or requests for your next visit, please feel free to let us know. We look forward to the pleasure of hosting you again whenever your travels bring you our way.Warm Regards,Oksana TsarykGuest Relations Executive

8/10 (良い)

Brian

家族旅行
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Der var meget koldt på hele hotellet de første 2 dage, men det blev Ok den sidste dag. Rengøringen var ikke i top.
2024 年 1 月に 3 泊滞在
Luanne Diasからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Mr Brian, Thank you for taking time to share your valued feedback with us. We appreciate your insights, and we're genuinely sorry to hear about the challenges you experienced during the first two days of your visit. We sincerely apologize for any discomfort caused by the temperature throughout the hotel. Our guests' comfort is of utmost importance, and we will investigate and address this issue promptly to ensure a consistently pleasant environment. Additionally, we regret to hear that the cleaning did not meet your expectations. Your comments are taken seriously, and we will review our cleaning processes to ensure top-notch standards are maintained consistently. Your feedback is invaluable in helping us improve, and we appreciate your understanding. If there are any specific details you would like to share or if you have further concerns, please feel free to contact us. We hope to have the opportunity to welcome you back for an improved and more comfortable stay in the future.Warm Regards,Luanne DiasHotel Manager

10/10 (非常に良い)

Colin

2024 年 1 月に 1 泊滞在
Luanne Diasからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Mr Colin, Thank you so much for taking the time to share your positive experience with us. Your satisfaction is our ultimate goal, and we are thrilled that we were able to meet your expectations during your stay. We truly appreciate your support and hope to have the pleasure of hosting you again for another fantastic stay.Warm Regards,Luanne DiasHotel Manager

8/10 (良い)

Shail、Owatonna

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful location, in the heart of everything and walkable to night life, restaurants, china town, theatres and everything else. Hotel is well staffed and all the employees were wonderful. Rooms in London overall are small, but this hotel designed the rooms and bathrooms to feel spacious. Only issue we had was the Wi-fi did not work in our room and the phone did not work so had to keep going to front desk to request stuff.
2024 年 1 月に 5 泊滞在
Luanne Diasからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Mr Shail,Thank you very much for taking the time to share your feedback regarding your recent stay with us.I was delighted to read that overall; you enjoyed your stay and that you found the location and service you received from my team excellent.We genuinely value and appreciate your feedback and apologize that your experience was less than perfect in regard to Wi-fi and phone.I hope that your current experience with us has not deterred you from staying with us again. Warm regards,Luanne Dias Hotel Manager

10/10 (非常に良い)

Vishwanath

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place to stay
2024 年 1 月に 2 泊滞在
The Piccadilly London West Endからの返信 (投稿日 : 2024 年 2 月 6 日)
Thank you for your feedback.It means a lot for us.Have a lovely day ahead.Warms Regards,Bianca Luca

10/10 (非常に良い)

Marc

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Luanne Dias からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Marc Hollid-Ausset, We sincerely appreciate your recent stay with us. Thank you for choosing The Piccadilly London West End. We trust that your experience was enjoyable and met your expectations. We look forward to welcoming you back for another wonderful visit in the future!Warm regards,Luanne Dias Hotel Manager

10/10 (非常に良い)

Sarah

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing Location
Great hotel, good service and fab location. Thank you
2024 年 1 月に 1 泊滞在
Luanne Dias からの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Sarah Hayles,Thank you very much for writing this nice review about your recent stay The Piccadilly London West End.We are very happy to read that you enjoyed staying in our beautiful and centrally-located Hotel in the heart of London's West End, surrounded by nice restaurants, shops and theatres. We are also delighted to know about your excellent experience with our friendly and helpful Staff.Thank you very much for your review and we very much look forward to your next visit.All the best,Luanne Dias Hotel Manager