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イビス スタイルズ ロンドン ヒースロー イーストの口コミ

3 out of 5
イビス スタイルズ ロンドン ヒースロー イースト
366 Great West Road, Hounslow, England

口コミ

9.2

とても素晴らしい

評価 10 - 26 件の口コミ中 17 件が非常に良い" "
評価 8 - 26 件の口コミ中 7 件が良い" "
評価 6 - 26 件の口コミ中 1 件が普通" "
評価 4 - 26 件の口コミ中 1 件が不満" "
評価 2 - 26 件の口コミ中 0 件が非常に不満" "

9.6/10

清潔度

9.0/10

スタッフとサービス

10/10

設備とサービス

9.4/10

施設のコンディションと設備

口コミ

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Had a lovely stay during Covid.
2020 年 7 月に 1 泊滞在

10/10 (非常に良い)

Shawn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 8 月に 3 泊滞在

10/10 (非常に良い)

Mateusz

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good location
New hotel, good location.
2020 年 7 月に 2 泊滞在

8/10 (良い)

Andrew

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
Not bad
Not bad hotel, friendly staff and nice rooms.
2020 年 7 月に 2 泊滞在

10/10 (非常に良い)

Faye

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Plan for an alternative breakfast!
The room was clean and tidy, beds were comfy and we had a great night stay. The gentleman behind check in went out his way to do us some food and the lasagne he made us was amazing! The only thing to complain about was the breakfast. I understand with the current situation breakfast isn't able to run as normal but when i am given a bag with a mini muffin, a small slice of fuit cake and 3 sachets of jam that was underwhelming to say the least. Had to go out and purchase breakfast eventhough it was included, not sure what i was expecting but some prepacked pastries and a bit of fruit would have been a lot better. There was a lot of work men there and they was probably starving as that wasn't going to fill a child let alone an adult. Other than that it was brilliant :)
2020 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel, extra precautions due to COVID-19 in place, felt clean & safe
2020 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cleanliness, great shower and plenty of hot water, comfortable bed
2020 年 7 月に 4 泊滞在

10/10 (非常に良い)

GODFRED

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 7 月に 1 泊滞在

8/10 (良い)

Gurinder

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brief Stay
Comfortable
2020 年 7 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay at Ibis London Heathrow East
It was great for a new hotel, everything was really clean And manager was really friendly and polite.
2020 年 7 月に 2 泊滞在

10/10 (非常に良い)

Steve

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding Stay
Our stay was fantastic and the staff were outstanding THANK YOU.
2020 年 3 月に 1 泊滞在
Manuel からの返信 (投稿日 : 2020 年 5 月 13 日)
Dear Steve, Thank you for staying with us and taking the time to review about your recent stay at Ibis Styles Heathrow East. We are delighted to know that you had an splendid stay and we hope to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

6/10 (普通)

宿泊されたお客様

2020 年 3 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 5 月 13 日)
Dear Guest, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

Damian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 2 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 5 月 13 日)
Dear Damian, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

khalid

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice amazing. Car parking over night 12£.
2020 年 3 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Khalid, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 (良い)

Faizan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy stay
Newly built with great facilities. Great and helpful staff.
2020 年 3 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 5 月 13 日)
Dear Faizan, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

Kamran

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 6 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Kamran, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 (良い)

Peter

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Parking prices.
Great hotel meals not bad price for London. Breakfast was good. The only problem I had was trying to change me for parking 12 pounds for vehicle told them noway I was paying for that not on hotels. Com when I booked it. Spoke to the manager next day. Don't have to pay.
2020 年 3 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Peter, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommended stsy !
Lovely clean hotel with friendly atmosphere!
2020 年 2 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Guests, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

BillyJoe

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First time we used this hotel and it was a very good experience. The staff were friendly and the facilities were clean too.
2020 年 1 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Billy Joe, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

Tharshan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel
It was a beautiful room, hosted by great staff!
2020 年 2 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Tharshan, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 (良い)

宿泊されたお客様

2020 年 2 月に 4 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff were very accommodating
2020 年 2 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

宿泊されたお客様

2020 年 1 月に 2 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Guest, Thank you very much for staying with us and taking the time to share your review here. We are pleased to learn that you enjoyed your stay and we are looking forward to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

4/10 (不満)

Mo

気になった点 : 施設のコンディションと設備
The room was cold and the heater did not work.When I mentioned this matter to the reception I was told to wait until the room becomes warm but it never did. I was told that all the rooms are just like that. I insisted to have another room luckily the heater of the new room worked. There is no phone system. Ever time that I wanted to talk the front desk I had to go personally to the front desk.
2020 年 1 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 3 月 9 日)
Dear Mo, Thank you for staying with us and sharing your experience about your stay. I am very sorry that you did not enjoy your stay and from our end we will work to ensure this will not happen again. I hope we can still have another opportunity to welcome you back again in the future. Kind Regards, Manuel Rincon Operations Manager

10/10 (非常に良い)

Bex

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect will be staying here again
Best stay for now Comfy bed and nice staff Shower was nice and hot.
2020 年 1 月に 1 泊滞在
Manuel Rinconからの返信 (投稿日 : 2020 年 5 月 13 日)
Dear Bex, Thank you for staying with us and sharing your feedback. We hope to have another opportunity to welcome you back in the future. Kind Regards, Manuel Rincon Operations Manager