親愛なる邦子様この度は、ご宿泊中に評価とコメントをいただき誠にありがとうございます。当館の設備やご朝食にご満足いただけたご様子を伺い、大変嬉しく思います。また、スタッフのフレンドリーなサービスに関してお褒めの言葉をいただき重ねて御礼申し上げます。一方で、ご質問への適切な回答が遅れたことを深くお詫び申し上げます。お客様からのお問い合わせに迅速に対応することは当社のサービスの一環であり、改善の余地があると認識しており、今後も対応してまいります。いただいたご意見は真摯に受け止め、今後の改善に努めてまいります。またお会いできるのを楽しみにしています。どうもありがとうございます。ありがとう。ファビオゲスト エクスペリエンス マネージャー

Dear Rolf,I wanted to take a moment to express my sincere gratitude for your wonderful feedback regarding your recent stay with us. Your kind words truly made our day!It's always incredibly rewarding for us to hear that our guests have had a positive experience, and I'm thrilled to know that you enjoyed your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities.I'll be sure to share your compliments with the entire team, as it's thanks to their hard work and dedication that we're able to consistently deliver outstanding service.Once again, thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate it, and we can't wait to welcome you back for another fantastic stay in the future!Warm regards,

Dear David,Thank you for choosing to stay with us and for taking the time to share your feedback with us. Your satisfaction is our top priority, and we greatly appreciate your insights as they help us to continually improve and enhance the guest experience.I'm thrilled to hear that your overall experience with us met your expectations and that you found our hotel to deliver on its promises. Ensuring our guests' comfort and satisfaction is at the heart of everything we do, and I'm delighted to hear that you found our bed to be very comfortable.However, I want to extend my sincerest apologies for any disappointment caused. Please rest assured that cleanliness and attention to detail are of the utmost importance to us, and we have taken your feedback seriously. I assure you that we will review our housekeeping procedures to ensure that such oversights are addressed and prevented in the future.Your feedback is invaluable to us, and we truly appreciate your honesty. We strive to create a flawless experience for all our guests, and we will use your comments to further improve our services and exceed your expectations in the future.Once again, thank you for choosing to stay with us and for providing us with your feedback. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the near future.If there's anything else we can do to assist you or if you have any further feedback or concerns, please don't hesitate to reach out to me directly.Warm regards,

Cher client,Nous vous remercions sincèrement d'avoir choisi de séjourner avec nous lors de votre récent voyage avec vos filles. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour et que vous avez apprécié la propreté de l'hôtel ainsi que son emplacement privilégié.Il est merveilleux de savoir que notre personnel a été à la hauteur de vos attentes et qu'ils ont su vous offrir un service attentionné et chaleureux. Votre satisfaction est notre plus grande récompense !Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour dans la région. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit avant votre arrivée.À bientôt !Cordialement,

Dear Cherise,Thank you so much for your kind words!We're thrilled to hear that our team went above and beyond to ensure that your engagement celebrations were nothing short of perfect. Making your stay enjoyable and memorable is always our top priority, and we're delighted to have been a part of such a special occasion.Should you plan to celebrate any future milestones or simply return for another visit, please don't hesitate to let us know how we can make your experience even more memorable.Congratulations once again on your engagement, and we hope to welcome you back to our hotel in the near future!Warm regards,

Dear Mr.Farrell I wanted to express my sincere appreciation for your positive feedback. Your satisfaction is incredibly rewarding, and I'm thrilled to learn that you enjoyed your experience with us.Your good rating holds immense value as we continuously strive to enhance our services.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the pleasure of welcoming you back for another outstanding stay!Warm regards,

Dear Claire,I wanted to express my sincere appreciation for your generous words and positive feedback. Your satisfaction is incredibly rewarding, and I'm thrilled to learn that you enjoyed your experience with us.Your feedback holds immense value as we continuously strive to enhance our services. I've conveyed your comments to the team, and they share in the excitement of your satisfaction.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the pleasure of welcoming you back for another outstanding stay!Warm regards,Yoyo Cheung

Dear EdaThank you for your feedback and for choosing to stay with us at Hyatt Place London City East.We appreciate your rating and your decision to share your experience with us. Your input helps us understand how we can better serve our guests.If there are any specific areas where you believe we can improve and earn that extra star for a perfect rating next time, please do not hesitate to let us know. We are committed to providing the best possible experience for our guests and your feedback is invaluable in helping us achieve that goal.We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Fabio AbrunhosaGuest Experience Manager

Dear TAEUNThank you very much for your perfect rating! We are thrilled to learn that your experience at Hyatt Place London City East was exceptional and met all your expectations.If there is anything specific that made your stay memorable or if you have any additional feedback you'd like to share, please don't hesitate to let us know. We're here to ensure that every aspect of your stay with us is nothing short of outstanding.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Fabio AbrunhosaGuest Experience Manager

Dear TatjanaThank you very much for your perfect rating! We are thrilled to learn that your experience at Hyatt Place London City East was exceptional and met all your expectations.If there is anything specific that made your stay memorable or if you have any additional feedback you'd like to share, please don't hesitate to let us know. We're here to ensure that every aspect of your stay with us is nothing short of outstanding.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Fabio AbrunhosaGuest Experience Manager

Dear MichaelThank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay at Hyatt Place London City East.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. If there's anything specific that made your stay memorable or if there are any areas where we can improve further, please feel free to let us know.We appreciate your support and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Fabio AbrunhosaGuest Experience Manager

Dear DanThank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay at Hyatt Place London City East.Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. If there's anything specific that made your stay memorable or if there are any areas where we can improve further, please feel free to let us know.We appreciate your support and hope to have the pleasure of welcoming you back for another outstanding stay in the future.Warm regards,Fabio AbrunhosaGuest Experience Manager

Dear Erik,Thank you very much for taking the time to rate your recent stay. We're delighted to see that you gave us an 8 out of 10! Your positive feedback is truly appreciated, and we're thrilled to know that your experience with us was enjoyable.If there are specific aspects of your stay that stood out or areas where you feel we excelled, we'd love to hear more about it. Your insights are invaluable as we continuously strive to provide excellent service to our guests. We look forward to the opportunity of welcoming you back for another memorable stay in the future.Safe travels and warm regards,

Dear RoshanThank you for providing your rating of 6 out of 10. We appreciate your feedback, and it would be valuable for us to understand more about your experience. If there are specific areas where we excelled or aspects where we could improve, your insights would be helpful.Our aim is to continuously enhance the guest experience, and your feedback plays a crucial role in achieving that. If there are details you would like to share or if there's anything we can do to make your future visits more enjoyable, please feel free to let us know.Thank you for choosing Hyatt Place London City East, and we hope to have the opportunity to welcome you back for an even better stay in the future.Best regards,Fabio AbrunhosaGuest Experience ManagerHyatt Place London City East

Dear Edanny De Las Mercedes,Thank you for your kind words and positive feedback! We're delighted to hear that you liked the hotel a lot and that you found our cleaning services to be very good with excellent service.Providing a clean and comfortable environment along with exceptional service is our top priority, and we're thrilled to know that we met your expectations. If there are specific aspects of your stay that stood out or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your preferences with us.Thank you for choosing Hyatt Place London City East, and we look forward to welcoming you back for another fantastic stay in the future.Best regards,Fabio AbrunhosaGuest Experience ManagerHyatt Place London City East

Dear Sally,Thank you so much for your wonderful feedback! We're thrilled to hear that you loved your stay at Hyatt Place London City East and that you found our location convenient with easy access to tube stations and bus routes.It's delightful to know that you enjoyed the stylish, modern, clean, and comfortable aspects of our hotel. Your kind words about our friendly and helpful staff are truly appreciated, and we are delighted that they made you feel welcome.We can't wait to welcome you back for another fantastic stay in the future. If there's anything specific you enjoyed or if there are preferences you'd like us to be aware of for your next visit, please feel free to share them with us.Thank you for choosing Hyatt Place London City East, and we look forward to the pleasure of hosting you again.Best regards,Fabio AbrunhosaGuest Experience ManagerHyatt Place London City East

Dear Eric,Thank you for sharing your positive feedback about your recent stay at Hyatt Place London City East. We're delighted to hear that you found our hotel to be modern, clean, and tidy, and that you appreciated the extensive breakfast options available for a small additional charge.Ensuring the safety and well-being of our guests is a top priority, and we're glad to hear that you felt very safe in the hotel, especially with the presence of security in the evenings. We understand the importance of providing a secure environment for our guests.It's also great to know that the direct subway connection added to the convenience of your stay. If there are any specific aspects of your stay that you enjoyed or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your preferences with us.Thank you for choosing Hyatt Place London City East, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,Fabio AbrunhosaGuest Experience ManagerHyatt Place London City East

Dear AgamThank you very much for your excellent rating! We are thrilled to hear that you had a wonderful experience during your stay at Hyatt Place London City East.Your satisfaction is our utmost priority, and we are delighted that we were able to meet and exceed your expectations. If there are any specific aspects of your stay that you particularly enjoyed or if there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know.We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Fabio AbrunhosaGuest Experience Manager