施設からの眺望

スクールレインホテル・リバプールワンの口コミ

2.5 out of 5

口コミ

9.6

最高に素晴らしい

評価 10 - 133 件の口コミ中 105 件が非常に良い" "
評価 8 - 133 件の口コミ中 20 件が良い" "
評価 6 - 133 件の口コミ中 5 件が普通" "
評価 4 - 133 件の口コミ中 3 件が不満" "
評価 2 - 133 件の口コミ中 0 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

??

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテルスタッフがフレンドリーかつ親切で大変好感がもてる。清潔で綺麗で洗練された部屋でセキュリティもしっかりしている。タオルを乾かせる環境があるのとバスタブも広くて素晴らしい。リヴァプールOneがそばにあって買物にも便利。おかげでリヴァプールの滞在がとても良い思い出になりました。これまで泊まったホテルでベスト1です。
2023 年 12 月に 2 泊滞在
Genesia からの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Guest, Thank you very much for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay with us in Liverpool.It's wonderful to know that our friendly and amiable staff made a difference in your visit. We take pride in maintaining clean, tidy, and sophisticated rooms with reliable security measures, ensuring a comfortable and secure environment for our guests. We're delighted that you found the towel-drying facility and the spacious bathtub to your liking, enhancing your stay.Our convenient proximity to Liverpool One for shopping is indeed a plus, and we're glad it added to the convenience of your trip.Your words truly mean a lot to us, and we're honored to be considered one of the best hotels you've stayed at. We're delighted that we could contribute to making your time in Liverpool a memorable one.It would be our pleasure to welcome you back for another exceptional stay whenever your travels bring you back to our city. Thank you for choosing School Lane hotel!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Will be back here!!!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cathleen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Walkable to everything. Clean and updated rooms. Loved my stay!
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Risa

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I would absolutely stay here again! Everyone who worked there was so lovely, especially Liam who checked us in. He wrote down and explained every place he recommended with detail and we loved every one recommendation of his that we took. The location is absolutely perfect as well.
2024 年 5 月に 2 泊滞在
Authorからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Risa, Thank you for taking the time to complete the survey about your stay at School Lane Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at School Lane Hotel again soon! Kind regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent value for money and conveniently located in Liverpool One. Exceptionally clean and comfortable with first class staff and complimentary coffee and pastries for breakfast. Will recommend to family and friends.
2024 年 5 月に 1 泊滞在
Authorからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear David, Thank you for taking the time to complete the survey about your stay at School Lane Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at School Lane Hotel again soon! Kind regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

S

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a beautiful hotel and the staff makes you feel welcome and are very knowledgeable of the area. The rooms are clean and comfortable. Great location as well!
2024 年 5 月に 1 泊滞在
Authorからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Sylvia, Thank you for taking the time to complete the survey about your stay at School Lane Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at School Lane Hotel again soon! Kind regards, Genesia Duty Manager School Lane Hotel

8/10 (良い)

Cam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was immaculate. Wonderful room, nice croissant-and-coffee breakfast setting. The shower was a bit off-putting, with no curtains or door, and it was a bit bizarre that with such a huge hotel room, and plenty of space to put a piece of furniture, there was nowhere to sit but on one desk chair in the corner.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Samuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Samuel, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope you enjoyed your stay with us and we hope to see you stay with us again. Warm regards, Genesia Duty Manager School Lane Hotel

8/10 (良い)

Atalay

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is in the Liverpool One and close to everything
2024 年 5 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Atalay, Thank you for taking the time to share your feedback! We're delighted to hear that you found our location in Liverpool One convenient for your needs. Being centrally located means our guests can easily explore all that the city has to offer, from shopping to dining and entertainment. We're glad you enjoyed the accessibility to everything nearby. We look forward to welcoming you back to School Lane Hotel for another enjoyable stay!Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Atalay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Atalay, Thank you for taking your time to leave us a review about your experience during your stay with us. We hope to see you back at School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel

8/10 (良い)

Neil

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely accommodation, albeit with basic facilities. Ideal for a stay in the city, convenient for the attractions , shopping etc Breakfast of pastries and drinks was included which was a nice touch Clean accommodation , courteous staff
2024 年 3 月に 2 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Neil, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at School Lane Hotel. Providing comfortable and clean accommodation in a convenient location is our top priority, so we're glad to know that you found it ideal for exploring the city's attractions and shopping areas. Our complimentary breakfast of pastries and drinks aims to start your day on a delightful note, and we're pleased that you appreciated this touch. We'll be sure to pass along your kind words to our courteous staff. We hope to have the pleasure of welcoming you back again soon!Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Jennie

カップルで旅行
良かった点 : 施設のコンディションと設備
A really lovely stay very clean room with all you could need very impressive shower Staff were amazing Felt very safe with security locked front door Parking discount The only downside was the room never warmed up as heating not on but other than that would recommend
2024 年 4 月に 2 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a really lovely stay at School Lane Hotel and that you found your room to be clean and well-equipped with everything you needed, including an impressive shower. It's fantastic to hear that our staff provided amazing service and made you feel safe during your stay. We apologies for any inconvenience caused by the room not warming up due to the heating being off, and we appreciate your understanding. This has been escalated to our maintenance team and we appreciate you mentioning this. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back again soon for another enjoyable stay!Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Rosa

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Second time we have stayed here, really enjoyed it. Very comfortable, smart and modern, good quality linen and a great shower. We look forward to returning,
2024 年 4 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Rosa, Thank you for choosing to stay with us again at School Lane Hotel! We're delighted to hear that you enjoyed your second visit and found our accommodations to be comfortable, smart, and modern. Providing high-quality amenities, including top-notch linen and a great shower, is always our goal, so we're pleased that you appreciated these aspects of your stay. We can't wait to welcome you back for another wonderful experience in the future! Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

yue

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It's the best hotel I have ever lived.
2024 年 4 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Yue, Wow, thank you so much for your amazing review! We're absolutely thrilled to hear that School Lane Hotel is the best hotel you've ever stayed in. Providing exceptional experiences for our guests is our top priority, and we're overjoyed that we could exceed your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for many more memorable stays in the future! Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Chi Kin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good Location, very convenient. Nice Room, Bed is comfortable
2024 年 4 月に 2 泊滞在
Fawadからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your comments. we will look you again and say you welcome.

10/10 (非常に良い)

JAMES

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right in the middle of everything!!
2024 年 4 月に 2 泊滞在
Fawadからの返信 (投稿日 : 2024 年 4 月 21 日)
Thanks for your review. we will look you again and welcome.

8/10 (良い)

Vivian

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
property location close to all attractions.
2024 年 4 月に 3 泊滞在
Fawadからの返信 (投稿日 : 2024 年 4 月 21 日)
Thanks for your review. we will look you again and welcome.

6/10 (普通)

Joanne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2nd time I’ve stayed here as the hotel is excellent great location lovely staff the rooms are brand new so everything works and it’s beautifully clean, so it’s understandably expensive but I was happy to pay as the 1st time I stayed it was so quiet unfortunately this time I was in a smaller room without a towel rail in the bathroom and the noise in the room kept me awake it was strange water running noises, I could hear the other guests as they came back to their rooms and the street outside sounded like the bins were being collected constantly Due to the amazingly comfortable bed I still got some sleep but I am gutted that I will have to continue my search for a dependable quiet hotel in Liverpool
2024 年 4 月に 1 泊滞在
Fawadからの返信 (投稿日 : 2024 年 4 月 21 日)
Thanks for your thought's share with us. we will look these issues for future every thing will be ok. we will look you again and welcome.

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
In the centre of Liverpool. From the hotel you can walk to all the highlight. Staf friendly and helpfull.
2024 年 4 月に 5 泊滞在
Fawadからの返信 (投稿日 : 2024 年 4 月 17 日)
Thank you so much for your good review. we will look you again and welcome to you.

10/10 (非常に良い)

Dave

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome property, great location
2024 年 3 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Dave, Thank you for taking your time to leave us a review about you experience at School Lane Hotel. We're delighted to hear that you enjoyed your stay at School Lane Hotel and found our property to be awesome! Our central location is indeed one of our highlights, and we're thrilled that it added to your experience. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back on your next visit!Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Rosa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay. Pleasant room, nice quality linen and shower. Friendly welcome.
2024 年 4 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Rosa, Thank you for taking the time to share your experience at School Lane Hotel. We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found your room pleasant, with quality linen and a nice shower. Providing a friendly welcome is important to us, and we're delighted that you felt welcomed by our team. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Shane

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2024 年 3 月に 2 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Shane, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We're thrilled to hear that you appreciated our hotel's location. At School Lane Hotel, we strive to provide not only comfortable accommodations but also convenient access to nearby attractions and amenities. We hope you had a wonderful stay and look forward to welcoming you back in the future!Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Dan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel right in the centre of Liverpool
2024 年 3 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Dan, Thank you for sharing your feedback about School Lane Hotel! We're delighted to hear that you had a great experience with us. Our central location in the heart of Liverpool is indeed one of our standout features, and we're glad it added to your enjoyment. Your kind words mean a lot to us, and we hope to welcome you back for another wonderful stay in the future!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Seerwan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was perfect only thing is u should mention use take deposit apart from tha everything was really good
2024 年 3 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Seerwan, Thank you for your generous review of your experience at School Lane Hotel. We're thrilled to hear that everything met your expectations and that you had a perfect stay. We apologize for any inconvenience regarding the 50.00 hold on arrival. Please know that we make every effort to communicate this policy clearly, including mentioning it on your booking confirmation and during pre-arrival calls. Your feedback is valuable to us, and we appreciate your understanding. We look forward to welcoming you back for another outstanding stay in the future!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

jose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo excelente, la atención del personal impecable
2024 年 3 月に 2 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Jose, Thank you for your wonderful review of School Lane Hotel! We're thrilled to hear that you had an excellent experience during your stay with us. Providing impeccable service is a top priority for our staff, and we're delighted that their attention to detail enhanced your visit. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Sally

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff. Really friendly and helpful. Lovely room. Delicious coffee and pastries for breakfast.
2024 年 3 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Sally, Thank you for taking the time to share your experience at School Lane Hotel! We're thrilled to hear that you had a great stay with us. Providing friendly and helpful service is something we take pride in, and we're delighted that our staff made your visit memorable. We're also glad to know that you enjoyed your lovely room and found our breakfast offerings delicious. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

WaiKwan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is clean with everything you need for a short trip. The staff are very friendly and welcoming.
2024 年 2 月に 3 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear WaiKwan,Thank you for sharing your experience at School Lane Hotel! We're delighted to hear that you found our facilities clean and well-equipped for your short trip. It's wonderful to know that our staff made you feel welcomed and provided friendly service throughout your stay. Your satisfaction is our utmost priority, and we appreciate your kind words. We look forward to hosting you again for another pleasant stay in the future!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

faye

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fab!!
Amazing hotel! Staff were so friendly and location was excellent also. Really nice touch having the pastries and tea/coffee available each morning also. Only negative is that there was no sign for the hotel so we ended up at apartments of the same name a few doors up. If there was a sign outside the door for this hotel it would be perfect but i cannot fault anything else. I hope to book again soon.
2024 年 2 月に 2 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Faye, Thank you for your glowing review of School Lane Hotel! We're thrilled to hear that you had an amazing experience with us. It's wonderful to know that our staff provided friendly service and that you found our location excellent. We're delighted that you enjoyed the complimentary pastries and tea/coffee each morning - we strive to provide those little extras to make your stay even more enjoyable. We apologize for any confusion regarding the lack of a sign, and we appreciate your feedback. Rest assured, we'll take your suggestion into consideration to improve our guests' experience. We look forward to welcoming you back soon for another wonderful stay!Warm regards, Genesia Duty Manager

8/10 (良い)

Tinna

2024 年 2 月に 2 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Tinna, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

paul

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendliness of staff and their helpfulness
2024 年 2 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Paul, Thank you for your review of School Lane Hotel! We're thrilled to hear that you found our staff to be friendly and helpful during your stay. Providing excellent service is a top priority for us, and we're delighted that our team made your experience memorable. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Sarah

良かった点 : 施設のコンディションと設備
Superb hotel
Lovely hotel very central staff friendly and service excellent. Intend to visit this hotel again l!!
2024 年 2 月に 4 泊滞在

10/10 (非常に良い)

Paola

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fabulous stay!!!
2024 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
Good location, nice staff. Overall a nice stay.
2024 年 2 月に 4 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at School Lane Hotel. We're delighted to hear that you found our location convenient and our staff accommodating. Your satisfaction is important to us, and we're pleased to know that you had a nice overall experience with us. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Warm regards, Genesia Duty Manager

4/10 (不満)

Ka Yee

2024 年 2 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Ka, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Stan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 3 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Stan, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Tracy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
In the heart of Liverpool this is a gem of a hotel. We had a fabulous nights sleep.
2024 年 2 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Tracy, Thank you for your glowing review of School Lane Hotel! We're thrilled to hear that you found us to be a gem in the heart of Liverpool. Providing our guests with a fabulous night's sleep is one of our top priorities, and we're delighted that you experienced just that during your stay with us. Your satisfaction means the world to us, and we can't wait to welcome you back for another exceptional experience in the future!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Geraldine

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic stay
Staff were so friendly. The place was so clean and the rooms were so spacious. Right on the shop streets but so quiet.
2024 年 2 月に 2 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Geraldine, Thank you for sharing your wonderful experience at School Lane Hotel! We are thrilled to hear that you had a fantastic stay with us. Our team takes great pride in providing friendly service, and we are delighted that you found our staff accommodating. Maintaining cleanliness and spacious accommodations are top priorities for us, and we're glad to know that you appreciated it. Being located conveniently near the shop streets while offering a peaceful atmosphere is something we strive for, and we're pleased that it enhanced your overall experience. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Claire, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager

8/10 (良い)

Rob

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
High quality
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Susan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel in city centre
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Joe

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great nights stay in the centre of Liverpool
Lovely hotel, everything was spotlessly clean. Great value. Pastries and coffee were nice in the morning. Reception staff were super friendly. Highly recommend.
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Yvette

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Genesiaからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Yvette, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Parminder

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very difficult to find, with kuggage diffixukt to walk to & from Car Park. more derails needed on thewebsite
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Charles

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean and comfy and cute
2024 年 1 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Charles, Thank you for taking the time to share your feedback about your stay at School Lane Hotel. We're delighted to hear that you found your experience to be clean, comfy, and cute.Maintaining a clean and comfortable environment is a top priority for us, and we're pleased to know that we met your expectations in this regard. Additionally, we appreciate the mention of "cute," as we aim to create a welcoming and charming atmosphere for our guests.Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Mil

2024 年 1 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Mil, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager

10/10 (非常に良い)

Mark

2024 年 1 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Mark, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel

8/10 (良い)

Emmanuel

2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Eiman

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Eiman, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel

10/10 (非常に良い)

Rich

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great city centre hotel
Lovely hotel in the city centre. Everything felt fresh and clean. The room was quite small but it felt cosy. The bathroom was well fitted with a good sized shower. The staff were superb and really welcoming. The breakfast was spot on. This will be our hotel of choice in Liverpool from now on.
2024 年 1 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Rich, Thank you for sharing your wonderful experience at School Lane Hotel! We're thrilled to hear that you found our city centre hotel to be a great choice and that everything felt fresh and clean during your stay.It's fantastic to know that, despite the room being on the smaller side, it felt cosy and comfortable to you. We aim to create a welcoming and pleasant atmosphere, and we're glad you felt at home. We're also pleased that you enjoyed the well-fitted bathroom with a good-sized shower – providing a refreshing experience is important to us.Your kind words about our superb and welcoming staff are truly appreciated. Guest satisfaction is our top priority, and it's rewarding to hear that our team's efforts made a positive impact on your stay.We're honored to be your hotel of choice in Liverpool, and we look forward to welcoming you back on your future visits. Warm regards, Genesia Duty Manager School Lane Hotel

8/10 (良い)

Elaine

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 12 月に 1 泊滞在
Genesia からの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Elaine, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel