ダブルルーム エンスイート (shared toilet)
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マールボロ ホテルの口コミ

3 out of 5
マールボロ ホテル
21 Crosby Road South, Liverpool, England

口コミ

8.6

非常に良い

評価 10 - 63 件の口コミ中 32 件が非常に良い" "
評価 8 - 63 件の口コミ中 23 件が良い" "
評価 6 - 63 件の口コミ中 4 件が普通" "
評価 4 - 63 件の口コミ中 0 件が不満" "
評価 2 - 63 件の口コミ中 4 件が非常に不満" "

9.4/10

清潔度

9.0/10

スタッフとサービス

9.2/10

設備とサービス

9.0/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Disappointed
Very cold no heating had to ask then ask again They let us in to room early but it had not been cleaned so Covid is a bad risk as not been disaffected so would have rather left our stuff in the car until later
2022 年 4 月に 1 泊滞在

8/10 (良い)

Simon

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a very good place to stay. My only comment was that the room was very hot, and while I like a warm room, the heater control of the radiator was behind a cupboard and could not not be reached. I also think, as the room was rather small, that the bedside table made the room feel rather cluttered, and is probably not really needed.
2021 年 11 月に 1 泊滞在

2/10 (非常に不満)

Paul

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No Staff
Where do I start, came here for a vacation with my 83 year old father for nine days. To put things into perspective I have travelled extensively for work and lived in hotels for years so I have seen the good and the bad. This hotel is the ugly. There is literally no staff from Sunday afternoon to Friday afternoon-none! Office is permanently closed with a note on the window to call a number if you need anything. The kitchen and full English breakfast in the morning as advertised doesn’t exist because there is no cook (told that was removed from the price of the stay-would hate to see the price with the breakfast). In the room the shower tub base was cracked with a shoddy repair job so a bath mat was installed to cover it up. The shower head was held together by duct tape, yes grey duct tape. Linens were never changed or towels and garbages were never emptied. For three days there was no heating, luckily this happened near the weekend so the guy who eventually shows up called a maintenance guy to repair it after the second day. My Dad was wearing a coat in the room. To top it off, no heat no hot water so cold showers. No remorse from the guy, no offer to compensate. The onus is on the guests to ensure the old front door closes properly for hotel security. In a word-disgrace. Stay away. Far far away…
2021 年 10 月に 9 泊滞在

10/10 (非常に良い)

David

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decor was fabulous
2021 年 10 月に 1 泊滞在

2/10 (非常に不満)

Andrew

気になった点 : スタッフとサービス、施設のコンディションと設備
The Marie Celeste of hotels
Not a success. I arrived at check in time, the entrance was shut, nobody answered the bell. I rang a telephone number displayed on a scrappy piece of paper, and was told that. 'she" was out, could. I come back at 4? I said I wasn't waiting, but would return around 10.00. Could I ring 10 minutes before to warn, said the voice? I duly did this. At 10.00 the door was again shut. I rang the the bell again. Five minutes later a woman wearing slippers emerged behind me, and let me in. I was handed a scrappy piece of paper to provide all my details, including passport number(!), even though I had provided all these before when pre-paying. The reception "office" had a couple of scruffy chairs, and that was it. I was at least shown upstairs to my roomy the lady in slippers. Which was to be fair clean, both towels and sheets, and the en suite even contained an up to date shower. Even though the sign outside the hotel promised Bed and. breakfast, and a full bar downstairs (all repeated in the welcoming brochure in the room, plus detailed menus for supper as well as breakfast), it was clear that none of these were on offer- not even a glass for water from my tap. In the morning I came downstairs at 8.30. There was certainly no breakfast, indeed there was no sign of life anywhere. So I left my key on the shelf outside the "office", opened the front door, and walked out into the rain. At no stage during I see or hear anybody based in the hotel- whether staff or guests.
2021 年 10 月に 1 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Surprisingly good stay
Great place to stay. Far better than first look. Would go back again.
2021 年 10 月に 1 泊滞在

10/10 (非常に良い)

Andrew

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A little gem
This is an excellent small hotel which has a first class interior fit akin to a four star rating. The room I occupied was very small but extremely well fitted out. The owner spent a considerable amount of time looking after my needs with pride and expressed his passion for the comfort and safety of his guests. My room was on the front of the building which faces a very busy road and this was noticeably busy during the night. I am a very light sleeper unfortunately but most people would not notice the traffic. A great hotel very good value and near to ferry and city.
2021 年 9 月に 1 泊滞在

6/10 (普通)

Derek

出張
良かった点 : スタッフとサービス
2021 年 9 月に 1 泊滞在

8/10 (良い)

Mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was large, clean and well decorated. Unfortunately the bed wasnt very comfortable.
2021 年 8 月に 1 泊滞在

10/10 (非常に良い)

Joseph

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent superb recommend
2021 年 8 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Disappointed
We were let down as soon as we arrived as check in was from 2pm and we got there at 4pm and the room wasn't ready . We were shown to the bar /dining area to wait but was not offered any refreshments while we waited . The room had not been cleaned fully following guests having their breakfast . The room was very clean and comfortable . The shower wasn't great the water pressure was slow . The bathroom was tiny bearing in mind we were in a family room .
2021 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 8 月に 1 泊滞在

2/10 (非常に不満)

George

出張
気になった点 : 施設のコンディションと設備、客室の快適度
So small I could touch either wall
2021 年 7 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice friendly service No food or drink. This is probably due to Covid
2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

Claire

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Werkend break
Excellent, friendly service. Nothing was too much trouble. V clean, modern room. Close to beach, coastal path and restaurants.
2021 年 6 月に 2 泊滞在

8/10 (良い)

Susan

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely friendly hotel
From the outside it looked slightly rundown but when I entered I was pleasantly surprised. Great breakfast included in the price
2020 年 3 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy to get too parking at rear close to restaurants. Room is large and very comfortable
2020 年 1 月に 1 泊滞在

6/10 (普通)

Noman

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Staff can be polite And more accommodating
2020 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean Hotel. Newly furbished .Very friendly and helpful staff. The only thing we had problem with was WiFi. Close for Albert Docks and centre.
2019 年 12 月に 4 泊滞在

10/10 (非常に良い)

Graham

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very roomy clean great breakfast
2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

Oliver

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 11 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a lovely unexpected find. The rooms and decor were lovely and impeccably clean. Staff were really friendly and helpful. Enjoyed our breakfast. Thank you for a lovely stay highly recommend
2019 年 11 月に 1 泊滞在

8/10 (良い)

Angela

2019 年 10 月に 1 泊滞在

8/10 (良い)

Kevin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Refurbished inside with comfortable beds and good size rooms
2019 年 10 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good size clean room, fantastic breakfast. Easy for public transport into city centre
2019 年 10 月に 1 泊滞在

10/10 (非常に良い)

Sophia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 10 月に 1 泊滞在

10/10 (非常に良い)

jeff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Newly renovated
Very enjoyable stay - place is newly renovated and looks much better on the inside :-)
2019 年 9 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 9 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good clean hotel Easy parking and access to facilities
2019 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
It was close to our family Quiet at night Friendly
2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Looks completely renovated inside. Comfy beds. Large rooms. Parking off street. Full English. Good stay, and for the price excellent
2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a 1 night stay with my daughter whilst going to a concert at Anfield. Lovely clean hotel, check in and out easy, very good value for money, we were in room 14 which has a large comfortable king size bed and tea and coffee facilities. The full English breakfast was amazing, freshly cooked and delicious. I would recommend this hotel, Taxi to Anfield about ten minutes and cost £8 so we’ll worth staying here for concerts 😃
2019 年 6 月に 1 泊滞在

10/10 (非常に良い)

NIGEL

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Our stay
Really enjoyed the stay, breakfast was lovely. Comfortable beds and lighting.
2019 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly helpful staff. Large well equiped room. Hearty breakfast.
2019 年 6 月に 1 泊滞在

8/10 (良い)

andre

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
For overnight
Good hotel, recently refurbished, very clean, quiet location and safe, pleasant dining room with good breakfast, good quality for the price. I would not recommend the single rooms with shared Toilets for old people (shower is very small), this is why I noted "confort" average.
2019 年 6 月に 1 泊滞在

10/10 (非常に良い)

Bianca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely!!
Very comfortable, would recommend to anyone!!
2019 年 6 月に 1 泊滞在

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
One of the nicest places I’ve stayed
2019 年 6 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
It was clean and nice hotel But it was shared toilet.
2019 年 5 月に 1 泊滞在

8/10 (良い)

abigail

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 1 泊滞在

8/10 (良い)

Flemming

良かった点 : 清潔度、スタッフとサービス
2019 年 4 月に 1 泊滞在

8/10 (良い)

Mike

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A nice budget hotel with clean comfortable room and good breakfast. Only thing missing was the availability of an evening meal
2019 年 3 月に 1 泊滞在

10/10 (非常に良い)

Amy、Milwaukee, WI

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely stay! Nice room, clean, large bathroom ensuite. Tasty breakfast too!
2019 年 3 月に 1 泊滞在

10/10 (非常に良い)

BethJones

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A fab little hotel. Perfect for us as we were attending a party near by. Rooms were gorgeous, exceptionally clean and very comfortable. The staff were attentive and friendly, nothing was too much trouble. Lovely fresh breakfast too. We will definitely be returning! 😊
2019 年 3 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It had a real classic feel to the whole place from the outside, but as soon as you entered it was lovely and modern on the inside. Amazing hotel.
2019 年 2 月に 1 泊滞在

8/10 (良い)

Alison、Solihull

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
If you are travelling alone this is very good value for money as they have single bedrooms which in fact have three-quarter beds which are very comfortable. It’s a traditional building that has been modernised inside. My room was compact but it was adequate with a clean modern bathroom, TV tea and coffee facilities but no hairdryer. I’d give the room 9 out of 10 but the breakfast Was limited in what is offered, there was no fruit or yoghurt just cereal to start with. There was a good selection of cooked breakfasts but my veggie sausages were very hard and the mushrooms had a strange overcooked oily taste. The eggs bacon beans tea and fruit juice were all okay though.
2019 年 2 月に 1 泊滞在

2/10 (非常に不満)

iciar

気になった点 : 客室の快適度
Tiny broom cupboard
The tiniest room I have ever seen, tiny window, ground floor and people walking pass my window. Shower inside the room, tiniest space having to put the bathroom mat on the floor by the kettle as I have to plug on the socket on the floor as no other socket available. Bedside light not working. Room did not match photos. Overpriced.
2018 年 12 月に 1 泊滞在

8/10 (良い)

Phil、Telford, shropshire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Seaforth Liverpool Stay, December 2018
Welcoming staff and explained how doors work well for getting in and out late at night. Also allowed me to stay beyond normal check out time at no extra charge, up to midday.
2018 年 11 月に 2 泊滞在

8/10 (良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The first room we stayed in the radiator wasn't working but the lovely lady on reception moved us to another room. The hotel is lovely inside it could could with a bit of landscaping outside. Breakfast was lovely and the staff were friendly.
2018 年 12 月に 1 泊滞在