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Reviews of ibis Lisboa Alfragide

2 out of 5
ibis Lisboa Alfragide
Alto De Cabreira - Estrada Da Circunvala, Amadora

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 49 reviews" "
Rating 8 - Good. 14 out of 49 reviews" "
Rating 6 - Okay. 3 out of 49 reviews" "
Rating 4 - Poor. 2 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff is friendly and good costumer service.
Stayed 4 nights in Mar 2024
Response from Carla Ramos on Apr 5, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquillité et le respect du personnel
Stayed 2 nights in Mar 2024
Response from Carla Ramos on Apr 5, 2024
Estimado Hóspede,Obrigada pela ótima avaliação do nosso hotel! Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

8/10 Good

KHENG HONG

Traveled with group
Liked: Cleanliness, property conditions & facilities
Great propriety n clean. Spacious n clean room. Basic yet modern rooms. Breakfast was great.
Stayed 3 nights in Feb 2024
Response from Carla Ramos Diretora / General Manager / Directri on Apr 5, 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel-Cristian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

4/10 Poor

Anja

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was very dirty there was hair everywhere in the bathroom
Stayed 3 nights in Dec 2023

10/10 Excellent

Xhevrije

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Nelson Marcelino - Assistant Manager on Oct 29, 2023
Estimado hóspede,Obrigado por dedicar um tempo para compartilhar o seu feedback, a sua opinião é muito importantes para nós.Esperamos dar-lhe as boas vindas novamente muito em breve no nosso hotel!Atenciosamente,

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
rooms were clean and comfortable. Staff worked to get me the lowest rate.
Stayed 1 night in Oct 2023
Response from Nelson Marcelino - Assistant Manager on Oct 22, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

ANTON

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location quite and comfortable
Stayed 2 nights in Oct 2023
Response from Nelson Marcelino - Assistant Manager on Oct 22, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great from the communication down to the staff. when I got there I didn’t have no difficulties with anything because everything was explained to me so I knew the times for breakfast, times for checking in and out and about the parking situation. The only thing I’d say is the wifi needs to be a bit better (stronger) and the rooms should have a mini fridge or something for people that bring their own drinks or snacks but other than that the room was cleaned everyday and left looking brand new and fresh I would definitely recommend anyone to stay at Ibis Hotel and I will definitely be staying there again I enjoyed my stay thank you very much to the staff for their service much appreciated.
Stayed 3 nights in Aug 2023
Response from Nelson Marcelino - Assistant Manager on Aug 21, 2023
Dear guest, Thank you for taking the time to share your feedback. I am glad to know that overall you had a good stay and we managed to meet your expectation. Please note that our wifi will be soon upgraded, even though we normally do not receive complaints. We hope to see again very soon.Warm regards,

10/10 Excellent

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ( front desk ), was very kind.
Stayed 3 nights in Jul 2023
Response from Nelson Marcelino - Assistant Manager on Aug 10, 2023
Dear guest,Thank you for taking the time to review your stay with us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very dark and quiet, good for sleeping.
Stayed 1 night in Jul 2023
Response from Carla Ramos on Aug 3, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comortable, Staff were excellent
Stayed 4 nights in Jul 2023
Response from Nelson Marcelino - Assistant Manager on Aug 10, 2023
Dear guest,Thank you for taking the time to review your stay with us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Sabina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Basic hotel but clean, modern and safe. Very quiet. Beds were comfortable and shower was great. Ordered a "snack" turkey sandwich (7 Euro) at the food bar downstairs and it was huge, delicious and came with chips. My husband did the breakfast buffet for 9 Euro and it was excellent. Heaps of variety. Cons: We did not get there early enough for free parking inside the property compound. There aren't all that many free spots...maybe 25-30. Had to pay for parkade (4 Euro). Bathrooms remind me of cruise ship loos...pretty small. On the whole, great place to stay. Would come again if we are in the area.
Stayed 1 night in Jul 2023
Response from Nelson Marcelino - Assistant Manager on Aug 3, 2023
Dear Guest,Thank you for taking the time to review your stay with us. We are glad that overall you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Larissa, Yorktown Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Nelson Marcelino - Assistant Manager on Aug 10, 2023
Dear guest,Thank you for taking the time to review your stay with us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okay

Paulo

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was under completely renovation (???) This should be mentioned during the booking process. Was dirty ever where, outside of the rooms.
Stayed 1 night in Jun 2023

4/10 Poor

Emilo

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not ok
Stayed 3 nights in Mar 2024

8/10 Good

Rodrigo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel limpo , sem barulho e bons funcionários , tinha até um rapaz q era brasileiro de Recife , ótima pessoa Só fica louco longe dos pontos turísticos
Stayed 7 nights in Feb 2024
Response from Carla Ramos on Apr 5, 2024
Estimado Hóspede,Obrigada pela ótima avaliação do nosso hotel! Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

8/10 Good

ANA LURDES

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Silvio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Milcia

Stayed 1 night in Dec 2023

10/10 Excellent

Licia

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente! Tem estacionamento e foi tranquilo para estacionar. Chegamos na madrugada e o recepcionista foi super atencioso e simpático.
Stayed 1 night in Dec 2023

8/10 Good

João

Stayed 1 night in Dec 2023

8/10 Good

MARCO

Business traveler
Liked: Cleanliness
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Nelson Marcelino - Assistente de Direção on Nov 18, 2023
Estimado Hóspede,Obrigada pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas.Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

10/10 Excellent

Wajdi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, restful
Stayed 2 nights in Nov 2023
Response from Nelson Marcelino - Assistente de Direção on Nov 18, 2023
Estimado Hóspede,Obrigada pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas.Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

8/10 Good

Kyunghee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the hotel is located on the outskirts, it is difficult to stay without a car. The room is clean.
Response from Nelson Marcelino - Assistant Manager on Oct 22, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

10/10 Excellent

Paulo João

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Nelson Marcelino - Assistente de Direção on Oct 22, 2023
Estimado Hóspede,Obrigada pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas.Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

10/10 Excellent

Ricardo Vaz

Stayed 1 night in May 2023
Response from Nelson Marcelino - Assistant Manager on Oct 8, 2023
Estimado Hóspede,Obrigado pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas.Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

8/10 Good

KONRAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. But room for improvement.
Overall I was quite pleased with my stay at this hotel. The location was pretty good and easy to reach the city center. The staff was helpful but as I'm starting to think is typical in Portugal, after staling in a few hotels, they aren't the friendliest or most attentive. But other than food taking a bit longer to prepare or having to wait quite long for people to attend to you, this hotel was pretty good. The room was clean and I loved the bathroom cabin. Room service cleaned and tidied daily and I could leave my laptop out all day. I did have some noisy neighbours which ruined my last two days sleep. And although the shower cabins are very nice, the doors close very loudly and you'll hear other guests slamming theirs through the walls. But these are all things they could fairly easily improve on I feel. The restaurant area was quite nice, and there's a sunny terrace with lots of green around you.
Stayed 3 nights in Sep 2023
Response from Nelson Marcelino - Assistant Manager on Sep 30, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

ROMEU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Nelson Marcelino - Assistant Manager on Oct 8, 2023
Estimado Hóspede,Obrigado pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas.Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

6/10 Okay

Terje

Stayed 1 night in Sep 2023
Response from Nelson Marcelino - Assistant Manager on Oct 8, 2023
Estimado hóspede,Obrigado por dedicar um tempo para compartilhar o seu feedback, a sua opinião é muito importantes para nós.Esperamos dar-lhe as boas vindas novamente muito em breve no nosso hotel!Atenciosamente,

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Nelson Marcelino - Assistant Manager on Oct 8, 2023
Estimado Hóspede,Obrigado pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas.Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

8/10 Good

Yuta Eline

Traveled with group
Liked: Staff & service, property conditions & facilities
It was okay.
Stayed 7 nights in Aug 2023
Response from Nelson Marcelino - Assistant Manager on Oct 8, 2023
Estimado Hóspede,Obrigado pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas.Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Nelson Marcelino - Assistant Manager on Aug 10, 2023
Dear Guest, Thank you for taking the time to review your stay with us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
hotel em obras, impossível estar no quarto durante o dia
Stayed 3 nights in Jul 2023

10/10 Excellent

MARCIO P

Stayed 1 night in Jul 2023
Response from Carla Ramos on Aug 3, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

2/10 Terrible

Ali

Stayed 1 night in Jul 2023
Response from Carla Ramos on Aug 3, 2023
Dear GuestThank you for taking the time to tell us about your experience at the ibis Lisboa Alfragide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 Excellent

VALTAIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from Nelson Marcelino - Assistant Manager on Aug 3, 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

VALTAIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023
Response from Nelson Marcelino - Assistant Manager on Aug 10, 2023
Dear guest,Thank you for taking the time to review your stay with us.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Ademir Oliveira de

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023
Response from Nelson Marcelino - Assistente de Direção on Aug 21, 2023
Estimado Hóspede,Obrigada pela ótima avaliação do nosso hotel! É com grande satisfação que constatamos que a estadia no nosso hotel correspondeu às suas expectativas.Ficamos felizes que tenha apreciado e esperamos dar-lhe as boas vindas novamente em breve.Atenciosamente,

10/10 Excellent

CHRISTINE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très propre. Personnel professionnel. Des bruits d enfants qui jouaient au balon à minuit ! Le Personnel est intervenu rapidement et tout était rentré dans l'ordre. Merci pour votre efficacité. Le petit déjeuner très correct et bien garni. Je recommande et reviendrai sûrement.
Stayed 3 nights in Jun 2023
Response from Nelson Marcelino - Assistant Manager on Aug 21, 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.