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Reviews of ibis Leuven Heverlee

3 out of 5
ibis Leuven Heverlee
Sint-Jansbergsesteenweg 405, Heverlee, Leuven

Reviews

8.2

Very Good

Rating 10 - Excellent. 88 out of 289 reviews" "
Rating 8 - Good. 139 out of 289 reviews" "
Rating 6 - Okay. 49 out of 289 reviews" "
Rating 4 - Poor. 12 out of 289 reviews" "
Rating 2 - Terrible. 1 out of 289 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel as it was the only one available close to the Leuven area. First, I thought the hotel was much nicer than I was expecting, with the hotel being at a highway rest-stop and a much smaller enclave of Leuven. In fact, if they could just transport this entire hotel to right into Leuven Center, i would give it 5 stars. The hotel is inexpensive, however if you are planning on going into Leuven Center each day, your options are a $50 round-trip Uber ride or a 90 minute walk in each direction, so it may be cheaper in the long run if you're visiting Leuven to stay in a more expensive hotel in the city center. The staff of the hotel was very nice and even let me check in a couple of hours early as my flight arrived early on a Sunday morning, and was helpful arraging taxi service for me during the week I was there. The room was very clean. Since it is a dudget hotel, the bathroom is small as is the TV in the room. Overall, if you're using this hotel as a rest point on your travels through Belgium, it is a great hotel. If you're staying here for a week for work closer to Leuven, then the money you are paying for taxi or Uber each day probably makes this a more expensive option then just staying at a more expensive hotel in the town center. The hotel breakfast is standard for Europe. Duning options in the evening are limited to a Burger King and convienance store ar the rest stop. Anything else you have to spend the $50 to take Uber to Leuven round-trip for dinner
Stayed 6 nights in Apr 2024

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm, close to town & free parking
The hotel is situated on the M40 motorway Brussels - Liège but only 5-ish km away from downtown leuven. It has a free parking unlike anywhere in Leuven. Although situated on a busy motorway, I did not hear any car at all. The rooms are spatious, the only downside is that the window does not open so no real fresh air is coming in. There is however, air conditioning. The rooms could have a few more sockets and at least one USB socket on either side of the bed. Last time I checked we are living in the 21st century after all. Hot water was available in a matter of seconds. Personnel (admin as well as cleaning) is very friendly and helpful.
Stayed 2 nights in Feb 2024
Response from Jana on Feb 19, 2024
Dear Werner, Thank you for scoring us 10/10. It's nice to see everything went smoothly during your stay. Looking forward to welcome you again next time. Kind regards,

10/10 Excellent

Duncan

Stayed 2 nights in Nov 2023

4/10 Poor

Bilgehan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We hardly closed the bathroom door. There was only one available electrical outlet and it was away from the bed.
Stayed 4 nights in Sep 2023
Response from Jana on Nov 7, 2023
Dear Bilgehan, Thank you for your feedback. Sorry to hear you weren't satisfied about the stay. I will inform our maintenance team so they can improve the experience. Kind regards,

6/10 Okay

Han

Liked: Cleanliness, staff & service, room comfort
Staff is friendly and speak English. Room is very clean. Bathroom is not the best designed, even amongst ibis.
Stayed 2 nights in May 2023
Response from Jana, Guest Relations on May 24, 2023
Dear Han, thank you for your feedback. We are happy to hear you were satisfied of the staff and the cleanliness of the room. Looking forward to welcome you next time.

10/10 Excellent

Lyall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jana on May 10, 2023
Hartelijk dank voor deze mooie score! We vinden het fantastisch te horen dat alles naar wens is verlopen.

8/10 Good

Detlef

Stayed 2 nights in Feb 2023

8/10 Good

James

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
This hotel is a basic business hotel on the outskirts of Leuven, convenient to major highways, and about 30 minutes from Brussels airport. Nothing fancy, by clean, with pleasant staff and a decent breakfast. An hour's walk into the center of Leuven, about half an hour to imec along a nice pedestrian route. Very affordable.
Stayed 6 nights in Sep 2022

8/10 Good

MW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Was overall good but the bed mattress was not good. It was sinking in the middle.
Stayed 1 night in Aug 2022

8/10 Good

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok! Right next to motorway, petrol station next door. Will stay again.
Stayed 1 night in Jun 2022

6/10 Okay

Tim

Business traveler
Stayed 4 nights in May 2022

10/10 Excellent

Julie

Stayed 1 night in Nov 2021

8/10 Good

Awais

Stayed 1 night in Nov 2021

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuvin Ibis
Good modern hotel very quiet even with its proximity to the motorway.
Stayed 2 nights in Oct 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet overnight Leuvan
Very quiet even though close to main road . Good selection of beer available and next to Starbucks. Pity the wi-fi did not work. Would stay again.
Stayed 1 night in Sep 2021

6/10 Okay

robbert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It's ok for a day
Curtains difficult to close completely. No toilet brush. Breakfast only to-go because of Clovis. But otherwise clean. Comfortable. No issues. So not too bad
Stayed 1 night in Jul 2020

8/10 Good

CHRIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second visit
Convenient location, quiet for its location and good price.The only negative is that the food available is only burger king
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was spotless and modern. Staff was helpful. Great location
Stayed 1 night in Oct 2019

4/10 Poor

Dean

Traveled with family
Liked: Staff & service
Quick access to main traffic corridor. This location is right next to a large wifi tower.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service
Friendly service with a good price
Stayed 3 nights in Aug 2019

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
David
As a stopover hotel it was fine. Better than the usual travelodge type of place.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

GV, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall. Convenient location near the motorway with reception open 24 Hrs.
Stayed 1 night in Jul 2019

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean and very friendly
A modern, clean and very friendly hotel. A great 'pitt-stop' location but limited eating options unless you get back in the car.
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Amenities
Overall not bad but only for a single night stay .
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but could be a little better
I was surprised no tea or coffee in room?
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 5 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

klaus-peter

Disliked: Property conditions & facilities, room comfort
overnight stay
room needs refurbishment,paint peeling of the wall.
Stayed 1 night in Sep 2018

10/10 Excellent

Frank, Aylesbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, just 2 miles from city centre
Nice clean room, very friendly staff and lots of parking
Stayed 1 night in Sep 2018

8/10 Good

Alex, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, small room, clean, mattress is OK, no fridge/coffee maker/safe in the room, no place to hang wet towels in the bathroom, hard to take shower without having a puddle on the bathroom floor, smallest TV in the world with extreme soap opera effect, no outlets near the bed, overly obsessive energy saving in all the electrical amenities.
Stayed 2 nights in Aug 2018

6/10 Okay

Julia

Liked: Cleanliness, property conditions & facilities, room comfort
No local restaurants
The hotel was fine and I was glad to have had air conditioning. I was bitterly disappointed at the lack of restaurant around. Only Starbucks and Burger King are on site, alongside a shop.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access and close to Leuven
Ample parking space (free), the staff was very friendly (both the hotel as well as the restaurant), breakfast is extra but it is excellent and value for money. The room was a bit smelly when we arrived but we left the door open for a while and that seemed to have helped.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quiet staff, fast services and good food
Excellent, simple, fast, services. Very quiet place!! Big parking area as unusual in the area. Definitely come back each time I need. The Restaurant close to Hotel despite is a highway services have a variety of salads, soaps and main plates, some topical from Belgium. Delicious , clean and good services.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice for auto travellers
Good room and reasonable truck-stop cafe and shop.
Stayed 6 nights in Nov 2017