"Best hotel in Este by far. Beautiful sprawling grounds overlooking the castle. Excellent staff and service. Only downside was that the room was very hot when I arrived and it took the Aircon 3 hours to cool it down. After that it was fine."
"During my stay, a member of the cleaning staff iron my dress because hitel doesn't provide iron due to ':safety reasons " Unfortunately, they severely damaged the garment while pressing it. When I brought this issue to management's attention, they were dismissive refused to offer fair compensation for the ruined dress. The lack of professionalism and total disregard for guests' personal property is completely unacceptable. I would warn future guests to be extremely cautious about letting staff...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.