コアラショアーズポートステフンズホリデイパークの口コミ

利用可能日を確認

コアラショアーズポートステフンズホリデイパークの口コミ

コアラショアーズポートステフンズホリデイパーク

2 Oyster Farm Road, Lemon Tree Passage, NSW

8.2

とても良い

8.2/10

清潔度

8.2/10

スタッフとサービス

7.4/10

設備とサービス

8.0/10

施設のコンディションと設備

7.4/10

環境への配慮

8/10 (良い)

Daniel

家族旅行

2024 年 5 月 1 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The cabin was good. Clean, decent size and comfortable for a week or so. Everything you need is included. Facilities of the park are ok. No complaints.

2024 年 4 月に 1 泊滞在

Koala Shores Teamからの返信 (投稿日 : 2024 年 5 月 9 日)

Hi Daniel, thank you for staying with us at Koala Shores Holiday Park. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back.

10/10 (非常に良い)

michael

2024 年 2 月 21 日

2024 年 2 月に 6 泊滞在

Koala Shores Teamからの返信 (投稿日 : 2024 年 3 月 22 日)

Michael, thank you for staying with us at Koala Shores Holiday Park. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Koala Shores Team

8/10 (良い)

Ryan

2024 年 1 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2024 年 1 月に 2 泊滞在

koala Shoresからの返信 (投稿日 : 2024 年 2 月 19 日)

Ryan, thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team

10/10 (非常に良い)

Neil

2024 年 1 月 24 日

2024 年 1 月に 1 泊滞在

koala Shoresからの返信 (投稿日 : 2024 年 2 月 19 日)

Hi Neil, thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team

6/10 (普通)

Jennifer

家族旅行

2023 年 12 月 28 日

気になった点 : 清潔度、施設のコンディションと設備

The location was lovely and the pool was beautiful (unfortunately it was closed for maintenance on the day of our arrival). The lady who checked us in was friendly. The room itself was average at best. The fittings are in dire need of repair/replacement. Things like missing light globes, ants coming in through the wall, numerous small spiders on the ceiling and an exhaust fan in the bathroom which must have been at least thirty years old and didn’t appear to have been cleaned in that time were all disappointing. Hot water was limited, there were no regular channels on the TV and wifi was hit and miss. Our room was supposedly ‘superior’ but at $950 for two nights stay and in a room we really didn’t feel comfortable in at all, I don’t think represented good value at all. For people who are only in their room to shower and sleep, it might be OK but we were very glad to get home.

2023 年 12 月に 2 泊滞在

koala Shoresからの返信 (投稿日 : 2024 年 1 月 1 日)

Dear Jennifer Thank you for your valuable feedback, I take all feedback very seriously as it allows us to improve. I will be following up with the team to discuss your experience, I am extremely sorry that this happened to you during your stay. I will also arrange pest management to inspect the room.

2/10 (非常に不満)

Diana

家族旅行, 小さなお子様連れの家族旅行

2023 年 12 月 28 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備

There were cockroaches in the bathrooms, spiders throughout the cabin. Dead insects falling from the light fittings onto the bedding. Considering the price per night I would have expected a much more cleaner cabin and facilities. Would not stay here again.

2023 年 12 月に 2 泊滞在

koala Shoresからの返信 (投稿日 : 2024 年 1 月 1 日)

Dear Diana, Thank you for your valuable feedback, I take all feedback very seriously as it allows us to improve. I will be following up with the team to discuss your experience, I am extremely sorry that this happened to you during your stay. I will also arrange pest management to inspect the room.

10/10 (非常に良い)

Petah

家族旅行

2023 年 12 月 23 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2023 年 12 月に 2 泊滞在

koala Shoresからの返信 (投稿日 : 2024 年 1 月 1 日)

Petah, thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team

8/10 (良い)

Rebecca

グループ旅行

2023 年 11 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Everything we needed and very friendly hosts

2023 年 10 月に 6 泊滞在

lwからの返信 (投稿日 : 2023 年 12 月 3 日)

thank you for your review we hope your stay was amazing and we look forward to seeing you around the park again sometime soon!!The koala Team

10/10 (非常に良い)

Kylie

2023 年 10 月 30 日

2023 年 10 月に 2 泊滞在

koala Shoresからの返信 (投稿日 : 2024 年 1 月 1 日)

Kylie, thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team

10/10 (非常に良い)

Jeremy

小さなお子様連れの家族旅行

2023 年 10 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

We had a wonderful stay. Beautiful view from our villa, which was clean and beds very comfortable. Great for kids. Thank you for a terrific stay.

2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Sothery

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行

2023 年 7 月 16 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

The view was serene and peaceful. The staff are so friendly and helpful. Rooms were clean and tidy. Definitely coming back here again.

2023 年 7 月に 1 泊滞在

Robynからの返信 (投稿日 : 2023 年 7 月 16 日)

Hi Sothery, thank you for staying with us at Koala Shores Holiday Park. We appreciate you taking the time to leave us your kind words. We’re glad you enjoyed your stay with us and look forward to welcoming you back. Koala Shores Team

6/10 (普通)

Wei

2023 年 7 月 10 日

2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

Alyce

家族旅行

2023 年 4 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice neat little cabins. Beds were clean and comfy. Check in was easy even though we arrived alot later then planned due to traffic. Walking distance to lake and great little fishing spots. Needs an onsite cafe or restaurant, food options close by are very limited.

Leeからの返信 (投稿日 : 2023 年 4 月 25 日)

Alyce, thank you for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later! Koala Shores Team.

10/10 (非常に良い)

Caroline

家族旅行, 小さなお子様連れの家族旅行

2023 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Friendly staff Very clean Kid and family friendly

2023 年 4 月に 1 泊滞在

Leeからの返信 (投稿日 : 2023 年 4 月 25 日)

Caroline, thank you for staying with us at Koala Shores Holiday Park. We’re over the moon to know you had an awesome stay with us! We look forward to seeing you next time to enjoy it all over again. Thanks for taking the time to provide your review. Koala Shores Team

10/10 (非常に良い)

Hineata

カップルで旅行

2023 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excellent service, location, fishing, camping and an overall beautiful quiet spot to stay. I loved the hospitality and friendly atmosphere the park had to offer. Our unit was a little worn and tired but other than that I had everything I needed. I rate it a 91/2 out of 10. Would most definitely recommend this park and I would stay there again.

2023 年 4 月に 3 泊滞在

Leeからの返信 (投稿日 : 2023 年 4 月 25 日)

Hineata, thank you for staying with us at Koala Shores Holiday Park. We’re over the moon to know you had an awesome stay with us! We look forward to seeing you next time to enjoy it all over again. Thanks for taking the time to provide your review. Koala Shores Team

10/10 (非常に良い)

Lucy

家族旅行

2023 年 4 月 9 日

良かった点 : 施設のコンディションと設備、客室の快適度

Great value for money

A very comfortable and clean villa! Perfect for the kids and we had everything we needed.

2023 年 4 月に 1 泊滞在

Leeからの返信 (投稿日 : 2023 年 4 月 25 日)

Lucy, thank you for taking the time to leave your wonderful words! We always aim to provide an awesome holiday for all of our guests and are so pleased to know we got it right. We hope to have you over again, sooner rather than later! Koala Shores Team.

10/10 (非常に良い)

Cheryl

小さなお子様連れの家族旅行

2023 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great location and amenities

2023 年 1 月に 2 泊滞在

The Managerからの返信 (投稿日 : 2023 年 2 月 22 日)

thank you for taking the time to leave your review and staying with us at Koala Shores Holiday Park. We're happy to read you loved your time with us! We look forward to having you stay with us again. Koala Shores Team

10/10 (非常に良い)

Lisa

小さなお子様連れの家族旅行

2023 年 1 月 17 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Absolutely beautiful place to stay,cabins were updated and very clean and perfect for big families, and the activities and amenities kept the kids entertained all day,my grandchildren had a blast Would highly recommend staying here, All the staff were very friendly and helpful,thanks Koala Shores

The Managerからの返信 (投稿日 : 2023 年 2 月 22 日)

8/10 (良い)

Celia

2023 年 1 月 10 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

2023 年 1 月に 1 泊滞在

6/10 (普通)

Karen

グループ旅行

2022 年 6 月 25 日

良かった点 : 清潔度、スタッフとサービス

Overnight comfortable stay

Comfortable, quiet & clean cabin with parking beside. Well enough equipped for 2 couples. Check in was easy and the grounds are very nice.

2022 年 6 月に 1 泊滞在

8/10 (良い)

Deborah

カップルで旅行

2022 年 5 月 2 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Very good; a few maintenance issues.

2022 年 4 月に 1 泊滞在

4/10 (不満)

Wlodzimierz

2022 年 4 月 5 日

気になった点 : 清潔度

2022 年 4 月に 1 泊滞在

6/10 (普通)

Karley

小さなお子様連れの家族旅行

2022 年 3 月 14 日

良かった点 : スタッフとサービス

Convenience, jumping pillow for kids. Disappointed in the up keep. Bathroom door wouldn’t shut, floor greasy, playground unkept, rabbit looked as though hadn’t been thought of for a long time. No water etc. stayed here 25yrs ago and looks the same

2022 年 3 月に 1 泊滞在

The Managerからの返信 (投稿日 : 2022 年 3 月 17 日)

Hi under a new manager we are going through a program of works to update the park starting with the jumping pillow and Putt Putt area. The Rabbit was lost, turned up at Koala Shores and decided to call us home so we are updating that area and turning it into a petting zoo taking in a guinea pig that wasnt wanted already

10/10 (非常に良い)

Bryan

カップルで旅行

2022 年 2 月 24 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great location, friendly staff, good facilities

2022 年 2 月に 1 泊滞在

The Managerからの返信 (投稿日 : 2022 年 2 月 28 日)

thank you for taking the time to review Koala Shores, Hopefully we will see you again

8/10 (良い)

gary

2022 年 2 月 18 日

2022 年 2 月に 2 泊滞在

4/10 (不満)

Rose

小さなお子様連れの家族旅行

2022 年 2 月 14 日

良かった点 : スタッフとサービス

気になった点 : 設備とサービス、施設のコンディションと設備

Booked a cabin for the night for 6 people, the room smelt like bleach the floors were slippery and damp and we found grubs/maggots in the bed. Ended up packing up and decided not to stay - never heard a response from the caravan park.

2022 年 2 月に 1 泊滞在

8/10 (良い)

Karin

家族旅行

2022 年 2 月 10 日

良かった点 : 清潔度、スタッフとサービス

the location was great but the decor is very dated and old

2022 年 2 月に 1 泊滞在

6/10 (普通)

Dionne

家族旅行

2022 年 1 月 28 日

気になった点 : 設備とサービス、施設のコンディションと設備

Cabins are well sized however are dated and in need of a refresh. The blind did not cover the whole window in our master room, therefore allowing anyone to see into the room. Most disappointing was the family friendly facilities like the pool, kids jumping pillow, etc. had such limited operating times despite being school holidays and daylight savings time. For the cost, we would have probably stayed closer to Nelson Bay.

2022 年 1 月に 2 泊滞在

The Managerからの返信 (投稿日 : 2022 年 3 月 17 日)

Hi Dionne, hopefully now we have covid behind us all, Koala Shores is entering into a stage of refurbishment. I appreciate that this is a very quiet park and as such we have made the decision to close the pool and the jumping pillow at a time that children are settling down for the night. I appreciate that Nelson Bay has much more of a buzz than Lemon Tree Passage however Koala Shores provides that space that the majority of our guests love for their Children

8/10 (良い)

Victoria

家族旅行

2022 年 1 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Loved the location. Pool was great. Cabin clean and functional. Would come again.

2022 年 1 月に 7 泊滞在

4/10 (不満)

Donnalisa、Acacia Gardens

小さなお子様連れの家族旅行

2022 年 1 月 10 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

Cabin was run down, broken lights that weren't working, broken doors, door latches that didn't close, curtains and window shades didn't cover windows so there was a lack of privacy and lots of light coming through all night in each of the rooms.

2022 年 1 月に 6 泊滞在

2/10 (非常に不満)

Peter

家族旅行

2022 年 1 月 2 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス

Old ,run down lodge and dirty.

2021 年 12 月に 3 泊滞在

10/10 (非常に良い)

wai

家族旅行

2021 年 12 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Happy stay

The holiday park is comfortable. Staff are friendly and helpful.

2021 年 12 月に 1 泊滞在

4/10 (不満)

Liz

家族旅行

2021 年 12 月 13 日

気になった点 : 清潔度、施設のコンディションと設備

It was disappointing overnight stay. My girls found dead ants on their pillows , the bath tub had dead ants .

2021 年 12 月に 1 泊滞在

8/10 (良い)

Melanie

カップルで旅行

2021 年 12 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Checking out for Xmas booking

2021 年 12 月に 1 泊滞在

10/10 (非常に良い)

David

家族旅行

2021 年 11 月 21 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

We will definitely be going back to Koala Shores.

We at a wonderful stay at Koala shores. We stayed for two nights and spent our time by the pool and going into town. It is in a great location right next to the river and Inlet. The pool is wonderful and the bouncy cushion and billy carts are a great way to entertain the kids. The cabin was clean and comfy, babeque area is funcional tidy and accessible. The local town is lovely and the vibes are great!

2021 年 11 月に 2 泊滞在

10/10 (非常に良い)

Karen

小さなお子様連れの家族旅行

2021 年 11 月 8 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Lovely cabin with a lovely view

2021 年 11 月に 2 泊滞在

6/10 (普通)

Elizabeth

カップルで旅行

2021 年 10 月 24 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

The location was fantastic. The local area has lots of activities, attractions and amazing beaches. The Koala shores caravan park is looking quite dated and tired. Our cabin was extremely basic and in need of updating. We paid almost $700 for 3 night and the bathroom and floors were dirty. Linen was very clean.

2021 年 10 月に 3 泊滞在

10/10 (非常に良い)

Kirsten

2021 年 10 月 22 日

2021 年 10 月に 1 泊滞在

8/10 (良い)

Kevin

出張

2021 年 9 月 9 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

I stayed at this location for nearby work and it was during Covid lockdown so what with being busy for work, and there not being much to do outside due to lockdown, I can't really comment fully on what it is like to stay here for vacation.

2021 年 8 月に 6 泊滞在

4/10 (不満)

宿泊されたお客様

小さなお子様連れの家族旅行

2021 年 4 月 17 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Had potential but not well kept. Had deluxe bush land spa villa and we left 2 nights early as the place was infested with little cockroaches. Was gross.There was a dryer in our villa that worked Off and on (mostly not) which was a pain as we chose that villa to have laundry facilities. Not sure they wash the kids doonas as my sons had dried snot on it when we arrived (they replaced) but we met someone else who said on their arrival their sons stunk of urine. Park is run down. It does have potential but we will not be returning.

2021 年 4 月に 4 泊滞在

Managerからの返信 (投稿日 : 2021 年 4 月 19 日)

Thank you for your feedback, and we of course will haev a serviceman look at the dryer. AS you noticed our park is in a bushland setting and has been inundated with groundwater due to excessive rains. That has caused some wetter areas of the park to need more pest treatment than usual and please be assured that this is not our normal standard and due to unusual conditions we have implemented more extreme measures until the current circumstances change.

6/10 (普通)

宿泊されたお客様

家族旅行

2021 年 3 月 24 日

良かった点 : 清潔度、スタッフとサービス

We didn’t even stay 24hrs due to risk of not being able to get home for flooding. The weather was unforeseeable so I couldn’t change booking. (it would be nice to get some money back). This place is suitable for a young family, not really teenagers. Barely any internet.

2021 年 3 月に 4 泊滞在

Managerからの返信 (投稿日 : 2021 年 4 月 19 日)

Thank you for your feedback. Good News we have just had a new WiFi system installed and will continue to expand as needed

8/10 (良い)

宿泊されたお客様

2021 年 3 月 7 日

良かった点 : 清潔度、設備とサービス

2021 年 3 月に 2 泊滞在

Managerからの返信 (投稿日 : 2021 年 4 月 19 日)

Thank You

4/10 (不満)

宿泊されたお客様

家族旅行

2021 年 2 月 27 日

気になった点 : 清潔度

The furniture in the cabin was dirty, couches had massive stains and arms were black with dirt. Lots of cockroaches and wifi did not reach the woodlands cabins, so even if you tried connecting, it would drop in 5 seconds - signal not strong enough.

2021 年 2 月に 2 泊滞在

Managerからの返信 (投稿日 : 2021 年 4 月 19 日)

Our cabins are scheduled for a soft refurb and we have had a new a new WiFi system as of April. Our bushland setting does mean we have to be very pro-active on keeping any sort of wildlife out of Cabins.

10/10 (非常に良い)

Hakim

家族旅行

2020 年 12 月 25 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Enjoyable and relaxing holiday

The location is amazing, the lake, the bush board walk, kids activities all are wonderull, we ended up extendin our stay for a day

2020 年 12 月に 3 泊滞在

6/10 (普通)

Jo、Newcastle

家族旅行

2020 年 10 月 19 日

良かった点 : 設備とサービス

気になった点 : 清潔度

Surrounding area was lovely. Cabin needs a good scrub. The air conditioner is full of mould. The whole cabin looked like it had a 5 minute clean. Wet plates, dirty cutlery, toothpaste dripping down the cabinet, thick dust on the wall, fingerprints all over the windows.

2020 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 7 月 1 日

2020 年 6 月に 2 泊滞在

4/10 (不満)

宿泊されたお客様

2020 年 2 月 17 日

気になった点 : 設備とサービス、施設のコンディションと設備

2020 年 2 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行

2020 年 1 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Pool was good Friendly people but there wasn’t really any kids activity expect for the disco for the kids Which I was told by other people that u’s do a lot of different activities for the kids

2019 年 12 月に 6 泊滞在

6/10 (普通)

CL

家族旅行

2019 年 12 月 31 日

The Jetted Tub could not work. No air conditioner at the rooms.

2019 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行

2019 年 12 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

A great park for families. Very safe and beautiful place to visit.

2019 年 12 月に 2 泊滞在

会員なら、ログインすると世界中の 10 万軒以上のホテルが 10% 以上 OFF