Dear Mr/Mrs. Then,Greetings from Mercure Bali Legian.We very much appreciate your comments regarding your stay at Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy RosianiFront Office Manager

Dear Kazuya,We appreciate the time you have spent on providing the rating for us.I understand your disappointment, and I have addressed your concerns to my team member and ensure you that we have already taken appropriate action to prevent future occurrences and for our better improvement.Thank you again for sharing your experience, and we hope you will give us an opportunity to better serve you in the future.

Dear Mr. Takuya,Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sussy Rosiani

Dear Anonymous, Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Komang Mudita front office Manager

Dear Valued Guest, Warmest Greeting from Mercure Bali Legian Thank you for taking the time to share your comments with us. We wish to extend to you our apologies for the incident that occurred during your stay. Your feedback is well informed to related Head of Department for further follow up. We do apologize for inconvenience and we do hope this experience will not alter your trust to come back to Mercure Bali Legian in the future. Best Regards, Melisa Guest Experience Manager

親愛なる貴重なゲスト、 Mercure Bali Legianの温かいご挨拶 ご意見をお寄せいただきありがとうございます。 ご滞在中に発生した事件のお詫びをお伝えしたいと思います。 あなたのようなフィードバックは、私たちがお客様を調整し、より良いサービスを提供し、満足を得ることを可能にします。 ご不便をおかけいたしますことをお詫び申し上げます。今後、メルキュール・バリ・レギャンに戻ってきても、この経験がお客様の信頼に変わらないことを願っております。 宜しくお願いします、 Melisa Guest Experience Manager

親愛なるダンボ あなたのレビューを共有していただきありがとうございます。私たちはあなたのフィードバックを提供することに費やしている時間を感謝しています。 まず第一に、ご滞在中に経験したあらゆる不便のために私たちの心からの謝罪を受け入れてください。 私たちはあなたの不満を反映して、当社のフロントオフィスチームによって提供されるサービスの欠如についてのユーザーのご意見を読むことが非常に心配していました。全体のスタッフと管理を代表して、私たちは心からあなたが経験してきた不便をお詫びしたいと思います。 我々は、フロントオフィスのスタッフに関連する研修を強化し、我々は我々のゲストの経験のため、これらの要素を改善確実にするために是正措置をとるために私たちのフロントオフィスマネージャーにコメントを共有しています。 同時に、私たちはあなたの他の懸念は十分に留意し、さらに検討し、必要な改善をもたらすことを目的として、当社の関連部門に対処されましたことをお知らせしたいと思います。 コメントは、当社のサービスを改善するための努力で私たちを助けると私は、我々の注意にこの点をもたらすためにあなたに感謝したいと思います。 肯定的なノートでは、我々は我々のチームメンバーの親しみやすさと有用性はあなたにこのような良い印象を与えたことを知って喜んでいます。 もう一度、私たちはこの経験が将来的に私たちのホテルを使用してからあなたを阻止しないことを願っていない、あなたに感謝し、我々はあなたが私たちのより良い未来にサービスを提供する別の機会を与えるだろう願っています。 敬具、 ライア ゲストエクスペリエンスマネージャー

親愛なる洋平 あなたの偉大なレビューありがとうございました！ 私はあなたの滞在とスタッフから、特にサービスを享受していることを読み取ることが絶対に喜んでいます。 私たちのゲストの認識は我々が得ることができる最高の報酬です！ 私はあなたの優しい言葉を聞いてワクワクするチーム全体であなたの賛美を共有します。 あなたの忠誠心をありがとうございました。あなたが戻っメルキュールバリレギャンに来るのを私たちは待つことはできません。 暖かいに関して、 ライア ゲストエクスペリエンスマネージャー

Dear Mr/Mrs. Kahlan,We very much appreciate your comments regarding your stay at the Mercure Bali Legian, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

Dear Mr. Adam, We appreciate the time you have spent on providing the rating for us. We are really sorry if your experience with us didn’t meet your expectation. Thank you again for sharing your experience,we look forward to welcome you back on your next visit to Bali.

Dear Ms/Mrs. Michael, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

Dear Ms/Mrs. Tom, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

Dear Ms/Mrs. Christopher, We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

Dear Mr/Mrs. Deborah, We very much appreciate your comments regarding your stay at the Mercure Bali Legian,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

Dear Mr/Mrs. Shelley, We very much appreciate your comments regarding your stay at the Mercure Bali Legian,It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sussy RosianiFront Office Manager

Dear Mr/s. Tawee, We very much appreciate your comments regarding your stay at Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Dear Mr. Brent,We very much appreciate your comments regarding your stay at the Mercure Bali Legian.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Mr/s. Shashi, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

Dear Mr/s. Geoffrey,Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

Dear Mr/s. Trae, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

Dear Mr. Steven, Greetings from Mercure Bali Legian, Thank you for taking the time to tell us about your experience at Mercure Bali Legian. We are really sorry to read that your stay did not meet your expectations.I understand your disappointment, and I have addressed your concerns to my team member and ensure you that we have already taken appropriate action to prevent future occurrences and for our better improvement.Thank you again for sharing your experience, and we hope you will give us an opportunity to better serve you in the future.

Dear Mr. Jodie, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

Dear Vanessa,Greetings from Mercure Bali Legian, We appreciate the time you have spent on providing the rating for us. We are glad to know that the overall of your stay was good and that the products, services and facilities provided were up to your expectations. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali.

Dear Mr. Jeremy J, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

Dear Ms/Mrs. Sandra, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager

Dear Mr/s. Steven, Greetings from Mercure Bali Legian...We want to thank you for staying at Mercure Bali Legian as your vacation home. We hope you had a wonderful and relaxing time. Your business is appreciated and your comfort is our top priority.Your feedback is very important to us and enables us to make sure that the services we provide meet our guests' expectations. I will definitely share your valuable feedback with the team to continuously deliver our best service from the heart.We most certainly hope to have the pleasure of welcoming you back soon for another exquisite stay with us.Sincerely,Sussy RosianiFront Office Manager