2/10 (非常に不満)
宿泊されたお客様
カップルで旅行
2023 年 1 月 3 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property may be fine in the summer, but in the winter it is simply not fit for purpose, and should never be advertised for holiday lets. We had booked a 'family apartment' advertised as having one double and two single beds. The apartment had just one bedroom, but the kitchen/dining room had a single bed in it, and a sofa. This was not as advertised. Also the apartment had no heating, and was extremely cold during the one night we spent there. The water for my shower was also cold. The shower tray was stained brown. I don't know if this was dirt, or just a deposit from the water, but it was most unattractive. There was no 'airport transfer' service as advertised on the website. Also, it was stated that 'front desk staff will greet guests on arrival'. Despite arriving on time by taxi, the front was closed and nobody appeared. Eventually someone responded when the taxi driver rang the number shown outside the office. In addition to the shortcomings of the apartment, which was the coldest, most sparsely furnished and least comfortable I have ever seen, the village was absolutely dead: no cafes, no restaurants open, and no signs of life at all. These apartments are quite unsuitable out of season, but this was never made clear on the website.