This was one of the true 5 star experience we received in Malaysia. Room and bathroom were spacious and clean. We enjoyed the welcome massage. Pool layout was great, with shades from tree around to rest in jacuzzi area in sun heat. Beach has gorgeous view of islands and mountains Kids enjoyed the pool and beach, extremely clean and good bar services. Unfortunately, due to short stay, were unable get them participate in the kid’s club activities. Many other hotels have stopped such services during MCO. Though it was Christmas peak, it was not crowded. Breakfast was awesome with variety of offerings, just need to wait little longer for ala carte services. Bell service was immediately answered, and serviced rendered literally once you hang up your phone. Bedding comfort and cleanliness was immaculate. Only undesirable experience, was the ants attacked our food and kid’s milk. Staff did turn up to clean immediately, but there seems to be ant nest in the room, hence it attacked again. Staff were friendly and courteous. Kudos. Will definitely consider this for our next visit to Langkawi.
