「Lovely, historic boutique hotel in Ayr. Small, but nicely appointed room, convenient location. Near the beach, close to transportation, etc. Walked to a beautiful golf course, Belleisle, and played there on a spectacular sunny day. Enjoyed 2 breakfasts and dinners in their restaurant. Very pleased with our choice of accommodations. 」
「This is a modern hotel in an historic house with a fantastic restaurant attached. Not sure if the two are owned by the same group but probably. The check in is all virtual, no hotel staff are on site, and it went smoothly however I did have to step outside to get a decent cellular signal in order to check in. Close to the railway station. Excellent breakfast in the restaurant. Highly recommended!」
「Really nice place with a very comfy bed and well located, the owners have put many little touches that really show they think about what people may need. 」
「This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking.
This was not quite the case and we are still waiting to hear from Premier Inn.
Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...
「Absolutely loved our stay. We cannot wait to come back again soon. The hotel was so charming. The staff were very sweet and the manager went out of his way to accommodate our requests. This will be our annual stay. 」
「Rooms are small but clean, nice, and comfortable. Expedia didn’t communicate our room requests correctly and the staff did their best to accommodate.」
「Clare, our host was very helpful and the apartment we stayed in was like a home away from home, suited us perfectly, as wee had our dog with us too. 」
「AMAZING!!! The restaurant team were simply the best. We had our 7 year old grandson with us who has autism, and the staff went well over and above for us.
George spoke to him, Keiran the chef came
out of the kitchen to see him. Truly exceptional and in his words “the best night ever”. Service goes a long way and this whole team nailed it, even with our annoyingly awkward requests with our meals. We love a night away and I have not experienced service like this for a long time. The management...