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アメリカズ ベスト バリュー イン ランカスターの口コミ

2 out of 5
アメリカズ ベスト バリュー イン ランカスター
1320 Harrisburg Pike, Lancaster, PA

口コミ

6.4
評価 10 - 435 件の口コミ中 74 件が非常に良い" "
評価 8 - 435 件の口コミ中 116 件が良い" "
評価 6 - 435 件の口コミ中 102 件が普通" "
評価 4 - 435 件の口コミ中 67 件が不満" "
評価 2 - 435 件の口コミ中 76 件が非常に不満" "

7.0/10

清潔度

6.6/10

スタッフとサービス

6.4/10

設備とサービス

6.4/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

DALE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were very nice and clean
2024 年 5 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2024 年 5 月 5 日)
Thank you very much for your Feedback!!! We will look forward to seeing you again….

8/10 (良い)

Bridget

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very Clean! Room was efficient, Bed was comfortable . Would definitely stay there again ( when passing thru) worth the price. Surprisingly very satisfactory.
2024 年 4 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you very much your feedback…. We will looking forward to seeing you soon…..

8/10 (良い)

Robert

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2024 年 4 月 30 日)
Thank you very much your feedback…. We will looking forward to seeing you soon…..

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
The room was clean and the bed was comfortable. The heating unit was off when we checked in, and it took a long time for the room to warm up. The bathroom was very cold unless you ran a warm shower to heat up the room. Also, the heating unit was very noisy when it turned on.
2024 年 2 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Fine room
It was a fine clean room. My only complaint was that the heating unit only had the option for high and low speed, and the general temperature range. It was hard to figure out what dials to set to make it a normal temperature without going to either extreme.
2024 年 2 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2024 年 4 月 1 日)
Hello Sir/Madam, Thank you very much for your feedback!! We will look forward to seeing you again soon…

6/10 (普通)

Drew

出張
気になった点 : スタッフとサービス、設備とサービス
I was there during a snowstorm. Luckily I had a portable shovel because I had to shovel the parking lot to get out. One of the staff pulled in but didn’t even bother to say anything to me. When I checked out and informed the clerk (who seemed annoyed as if I had woken her up) that the blow dryer didn’t work, she didn’t respond. Actually she never said a word to me. She was also dressed inappropriately.
2024 年 1 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."

10/10 (非常に良い)

Kevin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was nice and clean. The young lady who checked us in was friendly and professional. The bed was very comfortable and we got a good night's sleep. The only thing that was disappointing is that we checked out and left at 6:45 am and there was no coffee available in the lobby. It was not a big deal as the hotel was not full so I get it, plus we left on a Sunday morning and the neighborhood was deserted so we were only ones awake at that time. But it would have been nice to start the day with a cup of coffee before getting on the road.
2024 年 1 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you very much for your feedback!!! We will look forward to seeing you again….Thank you once again.

2/10 (非常に不満)

Tamara

気になった点 : スタッフとサービス、施設のコンディションと設備
Told them about the heat wouldn’t fix or give another room. Kids was cold all night. If I could give no stars I would all that money spent with crappy service.
2024 年 1 月に 2 泊滞在
Sajani Patelからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Guest, Thank you for taking the time to give us review on your recent stay at our hotel.On behalf of our entire team, i would like to apologize for failing to exceed your expectation. Your satisfaction is important to us and we will be using the feedback your provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Francis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was ok close to downtown. The night some people were fighting around 3am. Also there a piice of woods on the hallways ir was weird.
2023 年 12 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2024 年 2 月 5 日)
Thank you very much for your feedback!!! We will look forward to seeing you again….Thank you once again.

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
Not America’s Best
The HVAC system did not appear to work correctly. The room was freezing when we checked in - a/c blasting in dead of winter. We switched over to heat & no ability to turn off the noisy fan. Difficult sleeping as it was too noisy. Would have liked another blanket. Light & fan automatically came on when we walked I. The bathroom- blinding us in the middle of the nite. No coffee maker in the room only fridge & microwave. Was under the impression that a light breakfast would be available & it was not. Did not see a DO NOT DISTURB door hanger.
2023 年 12 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 12 月 23 日)
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."

2/10 (非常に不満)

Branden

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience."

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 12 月 16 日)
Thank you very much for your feedback!!! We will look forward to seeing you again ……

10/10 (非常に良い)

Dominique

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room was very nice, clean and organized. This was my second time staying in this location and I look forward to using them again next year.
2023 年 12 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Guest, Thank you very much for your feedback!!! We will look forward to seeing you soon….

10/10 (非常に良い)

darin

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I got here late and check in was a breeze. I would definitely stay here again. Room was clean.
2023 年 12 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 12 月 9 日)
Dear Guest, Thank you very much for your feedback!!! We will look forward to seeing you soon….

10/10 (非常に良い)

CLAUDIO

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
I had been here more than once, good decent place for the price.
2023 年 11 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Guest, Thank you very much for your feedback!!! We will look forward to seeing you soon….

4/10 (不満)

Kara

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I would’ve like to give this place more stars, but during our stay, there was a huge argument in somebody else’s room, and you could hear everything including slamming themselves against the wall or beating on the wall. However, the staff did take care of it once I called and reported it! The rest of the stay was ok the beds not so comfortable.
2023 年 11 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 11 月 16 日)
Dear Guest, We apologize for your Inconvenience during your stay. We really appreciate our guest feedback and always try to improve. Thank you and looking forward to seeing you again.

10/10 (非常に良い)

Maryann

2023 年 11 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Guest, Thank you very much for your Feedback!!! We will look forward to seeing you again!!

2/10 (非常に不満)

Beverly

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A total dump!
This is an old run down inn that needs major renovations. The bathtub became stopped up on my first night. I was not able to take a bath or shower for the remainder of my stay. A roach was crawling on the floor in the bathroom. I was afraid to put my luggage on the floor and kept it elevated the entire time I was there. The bed was very hard and uncomfortable you can feel the box springs. The front desk folks are rude. I asked for a receipt at the end of my stay. The man was rude and acted as if I was disrupting whatever he was doing in the back room. He refused to give me a receipt. Upon check in I paid with a different car and he charged me $40 without telling me because he said I used a card different from the one booked. Please do not stay here. Go elsewhere. I also think people are living here other than hotel guests. I was uncomfortable the entire time
2023 年 11 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 11 月 12 日)
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very quiet area. Clean room.
2023 年 11 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 11 月 13 日)
Dear Guest, Thank you very much for your feedback!! We will look forward to seeing you soon!!

6/10 (普通)

William、Cedar Grove

家族旅行
気になった点 : 清潔度、設備とサービス
We had two rooms. One room was very good. The other room was not clean, and we had to ask for a different room. The replacement room was clean, but the TV did not work and there was a problem with the toilet. The woman that checked us in was nice. The man we dealt with later was not so friendly.
2023 年 11 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 11 月 6 日)
Hello, Thank you very much for your feedback and We apologize for your any inconvenience during your recent stay with Us.

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you very much for your feedback!! Looking forward to seeing you again….

10/10 (非常に良い)

Bryan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you very much for your feedback!! Looking forward to seeing you again….

8/10 (良い)

Carolyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Generally good value
2023 年 10 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 30 日)
Thank you very much for your feedback!! Looking forward to seeing you again….

8/10 (良い)

Elizabeth、Albany

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice and comfortable stay
2023 年 10 月に 3 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 24 日)
Thank you very much for your feedback!!! Looking forward to seeing you again…..

10/10 (非常に良い)

Craig

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 24 日)
Thank you very much for your feedback!!! Looking forward to seeing you again…..

6/10 (普通)

Jennifer、JOHNSTOWN

家族旅行
良かった点 : 清潔度、スタッフとサービス
The room was very clean, but the towels were like using paper towels and were stained. This is just wrong. Paying $170 per night we should really get better towels without stains. No coffee makers in the rooms was not convenient. Also when I tried to check out and get a final receipt, there was an older gentleman who said drop your card. I was not able to check out or get a receipt other than dropping my card. Anything could have happened to the room after that
Andy Patelからの返信 (投稿日 : 2023 年 10 月 9 日)
Hello Jennifer, We apologize to your inconvenience during your recent stay with Us. We always try our very best to satisfy our guest during that stay and We sincerely apologize again to not met your expectations. Yes Guest just drop their key at check out but if you had asked for the receipt we always provide to our guest. So if you do need your receipt please reach out to us and we will provide the receipt. Thank you very much for feedback and once again We apologize for your inconvenience.

6/10 (普通)

Karen

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Check in was friendly, bed was comfortable. No hairdryer or coffee maker. Some updates, but poorly done.
2023 年 9 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you very much for your feedback!! Looking forward to seeing you again

6/10 (普通)

Deborah

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you very much for your feedback!! Looking forward to seeing you again

10/10 (非常に良い)

Joy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would recommend staying at this property. Very clean and kind and helpful.
2023 年 9 月に 4 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you very much for your feedback!! Looking forward to seeing you again

8/10 (良い)

Sebastian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you very much for your feedback!! Looking forward to seeing you again

10/10 (非常に良い)

Missy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very clean
2023 年 9 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 10 月 2 日)
Thank you very much for your feedback!! Looking forward to seeing you again….

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Surprising Budget Jem
Surprisingly clean and room was updated for a budget motel. Quick check in during the hot summer months and the air conditioner worked great. Would stay here again.
2023 年 9 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you very much for your feedback!! Looking forward to seeing you again……

8/10 (良い)

William

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendliness of the staff, cleanliness. convenient.
2023 年 8 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 8 月 28 日)
Hello, Thank you very much for your feedback!!Looking forward to seeing you again….

10/10 (非常に良い)

Nancy

カップルで旅行
良かった点 : 設備とサービス
Very clean! A little hard to understand the manager, but it was ok
2023 年 8 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 8 月 28 日)
Hello,Thank you very much for your feedback!!Looking forward to seeing you again ….

10/10 (非常に良い)

Dmitry

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The property remains very clean and neat.
2023 年 8 月に 3 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 8 月 28 日)
Hello, Thank you very much for your feedback!!Looking forward to seeing you again …

8/10 (良い)

Terry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place for a decent price. Would definately go back
2023 年 8 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 8 月 28 日)
Thank you very much your feedback!!

4/10 (不満)

宿泊されたお客様

出張
Not worth it.
Decent place, decent people; just not worth the price.
2023 年 7 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 7 月 28 日)
Dear Guest, Thank you for taking the time to give us your review on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 (良い)

Kenny

出張
良かった点 : 清潔度、客室の快適度
2023 年 7 月に 3 泊滞在

8/10 (良い)

William

出張
良かった点 : スタッフとサービス、施設のコンディションと設備
It is not a luxury hotel, but the room was clean and everything worked. The place was quiet and comfortable. The people were friendly and accommodating. I would stay there again.
Andy Patelからの返信 (投稿日 : 2023 年 7 月 24 日)
Thank you very much for your feedback!! Looking forward to seeing you again soon….

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Mark

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice quiet stay
2023 年 6 月に 1 泊滞在

8/10 (良い)

Ralph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 2 泊滞在

10/10 (非常に良い)

JANET LYNNE、HEATH

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This is the perfect no frills motel. Great place if you are looking for a clean room for an overnight. Good location near everything
2023 年 6 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 6 月 27 日)
Thank you very much for your feedback!! Looking forward to seeing you again soon…Thanks once again…

10/10 (非常に良い)

Angela

カップルで旅行
Nice hotel, clean. Reason why I picked it was due to the reviews, thanks
2023 年 5 月に 2 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 5 月 30 日)
Hello, Thank you for the feedback!!! Looking forward to seeing you again soon….

2/10 (非常に不満)

jayne

2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Valerie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean & comfortable remodeled room, very close to F&M College, friendly staff.
2023 年 5 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 5 月 17 日)
Hello, Thank you very much for your Feedback!! We will looking forward to seeing you soon… Thank you once again.

8/10 (良い)

wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Decent place
Decent place to stay for a night. Went for son’s college graduation. Clean enough. No great perks but comfortable. Couldn’t figure out tv
2023 年 5 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 5 月 17 日)
Hello, Thank you very much for your Feedback!! We will looking forward to seeing you soon… Thank you once again.

8/10 (良い)

Steve

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 5 月 9 日)
Thank you for your Feedback!! Looking forward to seeing you again soon…

10/10 (非常に良い)

Jerome

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 5 月 2 日)
Thank you very much for your feedback!! Looking forward to seeing you again soon….

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在
Andy Patelからの返信 (投稿日 : 2023 年 4 月 2 日)
Thank you for your feedback!! Looking forward to seeing you again……