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「Perfect location in the town, the staff were So lovely very helpful make us very welcome. We were running late for our table but still managed to accommodate us food was so nice . Rooms were lovely Will be definitely booking again」

「Breakfast was excellent! Lots to choose from . Staff were really helpful & friendly. Just what we were looking for at Elm Grove lovely & relaxing place to stay ☺️ lots of advice on places to see like caldey island which was amazing. 」

「Very close to town centre, breakfast included and free parking. A lovely place to stay.」

「Second visit to this hotel and had a great time. Will definitely stay here again.」

「We arrived to no one around and after walking around the property finally saw an envelope with our name on it and our key. Our room smelt moldy and damp. The carpet was dirty and the walls were peeling. The beds were very uncomfortable. It was shocking to see after such a high rating. The yard was unkempt and there was a general air of neglect about the whole place. 」

「The room was good size and quiet . We eat in the hotel at night the meal was ok the chips were a little well done. We had breakfast the next morning my self and my friend went for eggs Benedict it was ok but cold we both commented on the fact . My husband had the buffet breakfast and he had the eggs cooked,but when he went to the buffet it was empty and had the last sausage and the rest was dried up .The coffee was a machine that didn’t work ( the lady made the coffee for us ) the tea was...

「Lovely location and very helpful staff. Enjoyed our meal.」

「Beautiful well appointed property, attentative staff, perfect location for a break.」

「Very nice staff and amenities were great. Lovely room and easy parking 」

「Really enjoyed our stay, very clean and welcoming 」