Lake Pontillas

Our favorite hotel on our vacation! Loved the staff and the owner.

The hotel is in an excellent location. The staff was friendly, and the lobby was neat and clean. The room was large, and I loved the balcony views. The only issue was that there were no phone ports close to the bed. Neither did the bathroom have any electrical outlets. Other than these, everything was perfect.

Overall Rating: 10/10 – Highly Recommended! I absolutely loved my stay and would recommend it wholeheartedly. The overall experience was excellent, and I would definitely choose to stay here again on my next visit. The only aspect that was disappointing was the transportation consultation service. On my last day, I approached the concierge desk to inquire about booking a reliable taxi to the Nice airport for an early morning departure. The staff member advised that booking an external taxi might be unreliable and that there was a high possibility the driver might not show up. She then offered the hostel's in-house car service for a fixed price of 250 euros for the trip. This price felt very high. We decided to go to a local taxi stand, spoke with a driver, and downloaded a local taxi app. Using the app for the same early morning trip, the actual cost was only 110 euros. I felt that the information provided by the staff member regarding the reliability of outside taxis was misleading in an effort to sell their significantly more expensive internal car service. While this was a frustrating incident, it was the only negative point in an otherwise perfect stay. Thank you for a wonderful visit!