The house was nice. It was on a nice quite finger off Lake June. The house is partially updated. We had problems the first night of our stay with the two downstairs showers not working properly. These appeared to be very old original bathrooms. The bathroom in the bunkhouse room, all the hot water went out the floor discharge, and all the cold out of the showerhead. I have never seen a shower fixture like this before. The valve on teat bottom discharge would not close. The second downstairs shower would not fully bypass the tub spicket. Half of the water continued to flow out of that spicket, and minimal water pressure went to the showerhead rendering it useless. This was a big issue as the family member staying in that bedroom was mobility impaired and could not navigate the stairs to shower upstairs. The main TV downstairs would not change channels, this was an issue on our inclement weather day, in addition, the TV in the downstairs master would not work either. I was sure the TV issues would be a simple fix, so I contacted Vacasa the property management company the next day. I spent the rest of our vacation (4 days) trying to get a response from anyone, and someone to come out and address these issues. I called them multiple times each day. I also used their online SMS chat option. I have a running chat with multiple responses all saying they will forward our issues to the local team. That never happened. Twice they told me on one of the phone calls that a local property manager was on the way over. No one ever showed up. Nobody from Vacasa ever contacted us to follow up on our issues. While we were trying to check out, half the family thought check out was at 11 A.M., and the other half thought it was a 10 A.M check out. This was due to the checkout email having both times as a check out time. I called to clarify letting them know we were not sure we would make the 10 A.M checkout, but we would be out by 11. The two people I spoke with just said, “Checkout is at 10 A.M.” I made them read their email that was sent to us, and they saw for themselves both times were listed on the email. Neither customer service representative acknowledged that it was an issue created by Vacasa, and told us we had to be out by 10 A.M. or we would be charged a late out fee. On our way home, I called again and asked about a partial refund for our stay,