DearJuan, thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. We work hard to make every guest's experience a memorable one and this is definitely not the level of service we aim to provide. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

Dear Christian, thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. Although I was happy to hear you enjoyed the food at our restaurant, I would like to apologize in regards to the service you received. I am so sorry you felt the service was not up to your standards. We will be addressing this issue and ensuring that this type of behaviour is corrected. This is a standard we do not hold ourselves to, and I am truly sorry you experienced this. Nonetheless, we all trust you had a wonderful time exploring all that Lake Louise has to offer. – Warmest Regards - Nataly - Manager on Duty

Dear Mike, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

Dear Gagandeep, thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards. Karen Assistant Front Office Manager

Dear Wendy, thank you for choosing the Lake Louise Inn and for taking the time to review your stay. We are sorry to learn that you did not enjoy your overall stay with us, and that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback. Karen Assistant Front Office Manager

Dear Caroline, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities., especially our Restaurants. It is always nice to know our cooking is appreciated! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

Dear Maurizio, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager

Dear William, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to the noise complaint with the room. This is not the level of service we aim to provide our guests with and apologize for the impact this had on your stay. We appreciate you taking the time to share these comments though so we can review them with our team to assist us moving forward. I have a note on file that your were offered a room move. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards. Karen Assistant Front Office Manager

Dear Richard, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager

Dear Edward, thank you for choosing the Lake Louise Inn and for taking the time to share your experience. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. This is not the level of service we aim to provide our guests with and apologize for the impact this had on your stay. We appreciate you taking the time to share these comments though so we can review them with our team to assist us moving forward. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards. Karen Assistant Front Office Manager

Dear Ayesha, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

Dear Martha,Thank you for taking the time to share your feedback with us. I am very happy to learn that you enjoyed the food from Timberwolf. I will be sure to pass this along to our food and beverage department. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

Dear Andrew,, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. We are sorry to learn that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback. Karen Assistant Front Office Manager

Dear Robin, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

Dear Chithra, thank you for choosing the Lake Louise Inn and for taking the time to share a review. I apologize that you were disappointed that your room did not have a mini-fridge or microwave. This is mentioned when booking this rooms type that these amenities are not I apologize that you were disappointed that your room did not have a mini-fridge or microwave. This is mentioned when booking this rooms type that these amenities are not included in the room. However, there is always a fridge you can store you items in at the front desk, and there is a microwave in the basement of the building. included in the room. However, there is always a fridge you can store you items in at the front desk, and there is a microwave in the basement of the building. Karen Assistant Front Office Manager

Dear Marius,Thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards.

Dear Kathleen,Thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards.

Dear Lee Yew, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

Dear Murray, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

Dear Nicole, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

Dear Tanveer, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

Dear Edwin, thank you for choosing the Lake Louise Inn and for taking the time to share your experience. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards.

Dear Patrick, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

Dear Josephine Carissa Cacho, thank you for taking the time to share your feedback with us. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to the room temperature. We will follow up with our Maintenance Team accordingly. Thank you again, for taking the time to share your concerns with us. We look forward to welcoming you back with more exemplary standards. Karen Assistant Front Office Manager

Dear Diane, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

Dear Diane, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities such as our Restaurants! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

Dear Timothy, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are happy to know you had a great stay, and enjoyed our newly renovated accommodations and facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

Dear John, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

Dear Christopher, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager

Dear Jamie, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to the room temperature and opening hours of the restaurants. We will follow up with our Team accordingly. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards. Karen Assistant Front Office Manager

Dear Charles,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn, especially in regards to our friendly employees. We will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. However, I am very sorry to hear that you experienced a hassle with our WIFI, I will ensure to follow up with our maintenance team to ensure it is preforming correctly and I will also pass along with the TV issue you mentioned to our management team.Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

Dear Yonggyoo,Thank you for taking the time to share your feedback with us. I am very happy to hear that you enjoyed your stay with us, and that you found the location to be one of the highlights of your trip. Although not all rooms are renovated, we have many that are and with more being scheduled for completion in the near future. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

Dear Heather, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

Dear Tamas, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future

Dear Karla,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn, especially to learn that your room was eligible for a complimentary upgrade. There are times that we like to show our appreciation for our guest by randomly upgrading their rooms. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

Dear Donald,Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us.I sincerely apologize for the inconvenience you encountered in regards to the room temperature. Here at the Lake Louise Inn we do not have air conditioning as part of our “Go Green” initiative. This is a very common trend within the Bow Valley. However, we will follow up with our Maintenance Team accordingly.Thank you again, for taking the time to share your concerns with us. We look forward to welcoming you back with more exemplary standards.

Dear Valued Guest, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

Dear Gisele, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

Dear Joel,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn.I am pleased to know you enjoyed your stay with us, especially in regards to our friendly employees. We will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

Dear Mike, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

Dear Cristina, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

Dear DarlaI hope this message finds you well. Firstly, I want to extend my sincerest apologies for the less-than-pleasant experience you encountered during your recent stay at Lake Louise Inn. Your feedback is invaluable to us, and we are genuinely sorry for any inconvenience or discomfort you may have experienced.Please know that providing our guests with a comfortable and enjoyable stay is our top priority, and it is disheartening to hear that we fell short of meeting your expectations. Your feedback has been taken seriously, and we are actively addressing the issues you encountered to ensure that future guests do not encounter similar challenges.One area of focus for us is enhancing accessibility throughout our property. We understand the importance of ensuring that all guests, regardless of their mobility needs, can fully enjoy their time with us. Rest assured, we are diligently working on implementing more accessible options to better accommodate the needs of all our guests.We truly appreciate your patience and understanding as we strive to improve our services and facilities. Your feedback serves as a catalyst for positive change, and we are committed to exceeding your expectations during your next visit.Once again, I apologize for the inconvenience you experienced, and I sincerely hope that you will give us another opportunity to showcase the exceptional hospitality and service that Lake Louise Inn is known for.