I’ve stayed at Split Rock years ago and have visited a few times over the years, so I was hoping to see noticeable improvements — unfortunately, there haven’t been many.
The resort advertises renovated rooms. I specifically asked guest services if our room was renovated and was told yes, about four years ago. Based on the condition, that was hard to believe. The doors had visible cracking at the bottom, and the heating barely worked. Our room was very cold, and maintenance had to bring two plug-in space heaters just to make it comfortable.
One positive is that the room did include a small kitchenette with dishes and utensils, which was helpful. However, no dish soap was provided, making it difficult to actually use the dishes. The towels were also extremely small — not practical for grown adults.
I do want to give credit to guest services, because they did something very kind for my son by putting balloons on our door, which made him feel special. It was a last-minute request, and I truly appreciated that gesture.
We stayed in the Town Center section, where the movie theater and bowling alley are located. While it’s convenient to have those amenities on site, the overall area feels outdated and in need of upgrades. This really seems like a property with a lot of potential, but it hasn’t kept up with modern resort standards.
The main reason we chose Split Rock was the water park, since it’s more affordable than Camelback, Kalahari, or Great Wolf Lodge. Unfortunately, seve
