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Quality Suites

2.5 star property
Travelers start their day with a complimentary breakfast while catching up on work at the business center - convenience that makes planning adventures easier

Choose dates to view prices

Located in the city center, Quality Suites offers practical amenities for a great stay. Enjoy the breakfast buffet, dry cleaning services, and in-room WiFi. Refresh in the seasonal outdoor pool and host events in the banquet hall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

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Free daily buffet breakfast

Holiday Inn Express & Suites Sulphur (Lake Charles) by IHG

Sulphur
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.0 out of 10, Wonderful, 474 reviews
The price is ￥18,850
￥21,819 total
includes taxes & fees
Mar 15 - Mar 16
Holiday Inn Express & Suites Sulphur (Lake Charles) by IHG
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About the neighborhood

Located in Sulphur, Quality Suites is in the city center. Historic City Hall Arts & Cultural Center and Mardi Gras Museum of Imperial Calcasieu are cultural highlights, and some of the area's activities can be experienced at Frasch Park Golf Course and The Country Club at Golden Nugget. Looking to enjoy an event or a game while in town? See what's happening at McMurray Ball Park or Pattison Complex. Visit our Sulphur travel guide
Map
70663, LA, Sulphur, 320 S Cities Service Hwy

What's nearby

  • View of pool from hotel room balcony
    Golden Nugget
    8 min drive - 12.5 km
  • Winner's Choice Plaza
    12 min walk - 1.0 km
  • McMurray Ball Park
    18 min walk - 1.6 km
  • Center Circle Recreation Center
    2 min drive - 1.9 km
  • Lauberge Casino Lake Charles
    9 min drive - 12.8 km

Getting around

  • Lake Charles Station
    10 min drive
  • George Bush Intercontinental Airport (IAH)
    143 min drive

Restaurants

  • McDonald's
    5 min walk
  • Raising Cane's Chicken Fingers
    5 min walk
  • Whataburger
    10 min walk
  • Subway
    4 min drive
  • Sake Japanese
    5 min drive

About this property

Quality Suites

Hotel near Golden Nugget
You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Quality Suites. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, an elevator, and 1 meeting room
  • A front-desk safe, luggage storage, and laundry services
Room features
All 80 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Free toiletries and hair dryers
  • TVs with satellite channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service
  • Wedding services

Business services

  • 1,087 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Quality Suites Hotel Sulphur
Quality Suites Sulphur
Quality Suites Hotel
Quality Suites Sulphur
Quality Suites Hotel Sulphur

Frequently asked questions

Does Quality Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Suites?

Check-in start time: 4 PM; Check-in end time: 7 AM.

What time is check-out at Quality Suites?

Check-out is at 11 AM.

Where is Quality Suites located?

Located in the heart of Sulphur, this hotel is within 1 mi (2 km) of Winner's Choice Plaza, Center Circle Recreation Center, and McMurray Ball Park. Creole Nature Trail Adventure Point and West Cal Arena and Events Center are also within 6 mi (10 km).

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Reviews

Quality Suites Reviews

8.0

Very Good

8.2

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 137 out of 366 reviews
Rating 8 - Good. 129 out of 366 reviews
Rating 6 - Okay. 57 out of 366 reviews
Rating 4 - Poor. 20 out of 366 reviews
Rating 2 - Terrible. 23 out of 366 reviews

Reviews

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxing. Seemed to be very clean and front desk was nice
Stayed 1 night in Jul 2020

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleased

Our stay was great. The room was very nice and large. The bed was comfortable and huge. The hot tub was clean and worked perfect.
Stayed 1 night in Jun 2020

8/10 Good

Jana, Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice. The bed was terrible. It was hard as a rock. The room and linens smelled musty and there was trash left in the refrigerator from the previous occupants.
Stayed 1 night in Jun 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Corporation management failed

The rooms were not clean and bath tub caulk were moldy. The staff were polite and friendly. However, as a corporation, Quality Inn failed to look after the comfort of their customers by providing a reasonable substitute for the cancellation of their breakfast. Instead, they offered nothing. Good customer care would have been a to go bag with some snack. It would have been a nice touch and it would have showed how much they value my business.
Stayed 1 night in Mar 2020

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and clean facilities!!
Stayed 1 night in Mar 2020

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

Front desk people are super nice the morning lady on the breakfast was nice with my family she went out of her way to make our stay great thanks to the staff for making it a great stay
Stayed 4 nights in Mar 2020

4/10 Poor

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t Bother

I have stayed in hotels all over the country. These were the worst mattresses I have felt. I actually felt one of the springs pop. The employees were unhelpful and slow when they did “help”. The room smelled musty even with the AC on. And some of the surfaces were disgusting. The base of the lamps, next to the switch, had a film on them
Stayed 1 night in Feb 2020

6/10 Okay

Ashlie

Liked: Staff & service
Disliked: Cleanliness

Short from being great but was still not bad!!!

Was taking care of some personal business and my stay lasted way longer than I. Thought and the staff accommodated my extended stay greatly but struggled to accommodate the basic needs and requests while I was staying there
Stayed 1 night in Feb 2020

6/10 Okay

Candice

Disliked: Staff & service

Not recommended

We had to wait forever for the front desk clerk. When we got to our room, I wanted some bottled water so I couldn’t find a vending machine....asked at the front desk, they were out and waiting on a shipment.
Stayed 1 night in Dec 2019

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Staff Great. Room Not So Much

The room was actually a nice size but it is dated to say the least. The floors are stained, walls in bathroom full of soap scum and the tub was pealing. There were white flakes on our feet after showering. The tub is also rusty. The curtains were dirty (stained) as well. The staff was great but the state of the room itself does not match the lobby decor. I expected more for $100. I felt like i was at a very cheap motel.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. It was a quiet and safe environment for kids. Kid's enjoyed the complimentary breakfast. The amenities were very useful
Stayed 1 night in Aug 2019

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great i love it
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was dirty and had a clogged sink! And restroom did not look clean.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That it was clean and the staff was friendly and attentive!
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Disliked: Staff & service

Not the best

Upon checking in I was given a room that was already occupied. Luckily no one was in the room at the time I opened the door but I was not happy about this. It could’ve been me that was walked in on! Overall the hotel was tolerable, not the best.
Stayed 1 night in Jul 2019

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t do it!

The room smelled awful. The beds and pillows were uncomfortable. The beds were doubles, not queens and shown when I booked. The shower had hair all in it. So gross. Will never stay there again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff were amazing. I didn’t like that there was only one set of washer and dryer. It made washing clothes very difficult and someone actually stole a load of our clothes from the dryer.
Stayed 6 nights in Jun 2019

2/10 Terrible

Rashad

Disliked: Cleanliness, property conditions & facilities, room comfort

Photoshopped and tricked

Not happy with this hotel at all, does not reveal what was in the pictures.
Stayed 2 nights in Jun 2019

6/10 Okay

Cj Jr

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Elevator was broke, only decaf coffee in the room and the waffle iron was broke in breakfast area Disappointing
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff friendly and accomodating The bathroom stinks Although the room looks clean
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
It was nice and clean and smell good the people that was so nice the breakfast was excellent
Stayed 1 night in Mar 2019

2/10 Terrible

Monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE!- Comfort Suites across the Hwy BEST!

We arrived checked in the lady was nice, got our key and my husband opened the door and it scared us cause we thought someone was sleeping in the bed. Took the key back got another room and it stunk so bad actually the whole Hotel smelt bad. The lady apologized for that said that we were not the first to say that so we got another room was not happy with that one either felt very dirty I went to start the shower and the water filled up in the tub. CLOGGED .The carpet and the air just felt so damp all over. So we called down stairs she apologized we got our stuff she was about to give us another room I said no sorry I would like a refund. Obviously the cleaning people were not in because there were a lot of rooms open that were dirty at least 7 of them that we saw. It was so late as is when we got there 11:30 pm so with that we drove across to Comfort Suites HOPING by chance they had a room. We had just stayed there the week before but we were not able to book it online through Hotels.com that is why we had no choice to book Quality Suites horrible mistake! YES they had a room for us! Never again will I even try to stay at another Hotel in Sulfur if Hotels.com says full at Comfort Suites I'm just going go as a walk in, by far the best Hotel I rate that a 10... Do not waste your time at Quality Suites very very NASTY no matter what the reviews say cause I do not know what Hotel they are talking about when they gave this one EXCEPTIONAL.. No way is this the hotel for families!
Stayed 1 night in Mar 2019

4/10 Poor

JOSEPH

Disliked: Cleanliness, property conditions & facilities, room comfort

Sad in sulphur

Hotel had many unruly people loitering around the outside when we drove up. Lobby looks like it hadnt veen vacuumed in a month. Despite sign saying all rooms were smoke free, our room reeked of smoke, especially the bed sheets. Bathroom had a sticky film all over it plus mold in shower. Extremely disappointed.
Stayed 1 night in Mar 2019

10/10 Excellent

ES, LA

Liked: Cleanliness, staff & service, property conditions & facilities
Found everything to be clean. A very nice breakfast. Easy to get to from interstate. Hotel looks freshly painted and it was cold and wet out but we were nice and warm on first floor. Will definitely stay there again.
Stayed 1 night in Feb 2019

2/10 Terrible

Jazmine

Disliked: Staff & service, room comfort

No TV. No Breakfast. 1 hour to check in.

Took an hour to check in. They did not stock the kitchen for breakfast therefore there was not food available in the morning. The TV did not work. No one answered when you called the front desk.
Stayed 1 night in Feb 2019