Lac Labelle
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Les Lofts de la Barricade – Par Les Lofts Vieux-Québec
Old Quebec
Price was ￥553,092, price is now ￥500,584 per person
￥500,584
per person
Dec 17 - Dec 19
found 1 day ago
Roundtrip non-stop flight included
Tokyo (HND) to Québec (YQB)
9/10 Wonderful! (464 reviews)
Terrible Noise and Disappointing Customer Service
The first night was fine, but the following two nights were severely disrupted by loud footsteps and repeated metallic banging noises from the ceiling and walls.
I provided video evidence, and staff came to inspect, but the noise continued. No explanation, solution, or alternative room was offered.
Management refused my partial refund request, claiming they couldn’t identify a defect.
Not finding a defect doesn’t mean the noise didn’t exist. Very disappointing customer service and complaint handling. I would not recommend this property to anyone who values a good night’s sleep.
Reviewed on Nov 15, 2026
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Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.