La Palma del Condado Vacations from ￥112,704

Clean room, courtesy

The location of this apartment is perfect - close to all touristic locations and pretty decent dining options etc.

The hotel is clean and quiet, the receptionists very helpful and polite.

I arrived at the property early and was shown a Café where I could wait, which was only a short walk away. The staff were quite accommodating at first, but when they showed me my room, I was shocked to see that a large double bed completely covered the living area. I asked the staff person showing me the room if she could do something about it but she remained non-committal. I thin examined the bed to find that it was two single beds put together so I went and asked the staff if they could remove one of these, once again they we non-committal even though on a notice they put under my door it said, ‘Our staff will be happy to help you with whatever you need to make your experience even more comfortable.’ The next day I took action myself and put the second mattress on its side against the wall, together with the metal frame. I then had room to live in.

An excellent hotel. Staff professional and welcoming, went above and beyond in their service. Good breakfast. Lots of charm in the architecture, unlike many of the souless Stalinist places we've been to in the past.