La Encrucijada Biosphere Reserve

Everything was great but around 630am without fail we would hear furniture moving above or below our room the 5 days we stayed there.

Lovely suite, very clean and quiet, nice patio, good breakfast, excellent staff and great neighborhood. However lighting in the room needs to be improved. Bathroom was way too dark. Kitchen light way too low. Also ability to stream on the TV not as seamless as it should be.

The staff was amazing, so kind and detail oriented. Everything was always clean. The service was quick. We were happy to have stayed at the coral part of the resort as it was less busy but still had activities throughout the day. We also had full access to the family side by staying in the coral part which was nice for certain activities and the nightly shows. To note, the $400 offered for $$ activities(like cabanas, the spa, golf, etc.) from Expedia cannot all be used at once and was given to us in $25 increments for each activity booked. We definitely did not use it all. Other than that the resort was phenomenal, we would stay there again!