"Great location and staff. Clean room. Did not teveive upgrade or VIP (did not ask) but later they gave us a free breakfast when we had early departure for Montserrat and I mentioned it. No negatives, will stay here again."

"Very helpful staff"

"Gerard helped us with restaurant reservations and captured exactly what we wanted."

"Loved the hotel nice rooftop pool clean and nice table and chairs around the pool"

"My stay at the Grand Hyatt was ok. Nothing out of the ordinary. It’s a good hotel with pleasant staffs. The only disappointing fact was the lack of lunch and dinner options. The menu and the food at the current main (and only) restaurant was not so great. However the coffee shop within the hotel ..."

"Very nice hotel and very clean"