very bad services in the executive lounge. cups and glasses leave it on the table for long time and no service people to clean it up. morning breakfast not much food choice and the food you can see from the appearance is not fresh, should be leave over from yesterday or day before.
宿泊されたお客様
2018 年 3 月に 3 泊滞在
10/10 (非常に良い)
nat、Beijing and Maine
2017 年 11 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
outstanding hotel and staff
upgraded to a fantastic suite with terrific view on the executive floor. checked in after 1:30 am and they were very gracious. Had only booked the hotel for 2 nights so the next day tried to extend another 4 nights and was told all rooms were booked. After great help from the manager and ms. fosuzen at the front desk, we were able to negotiate for a special price to continue to use the suite. Suzen had a smile on her face the whole way. Will certainly stay there again next time.