Kuleaen Vacations from ￥130,410

This place was in a good location, about 10 minute walk from Pub Street, the night market, etc. I had a couple issues with broken things in the room (shower head not working, toilet leaking), but at least the hotel staff were understanding in attempting to fix things quickly. I was glad to be on the first floor, as there's no elevator here.

This was a fabulous choice. The staff all friendly and happy to help, the restaurant gorgeous, the spa great, the rooms spacious and elegant, the pool area very relaxing. We loved every minute and had the tour desk book our excursions as well, which were very good. No complaints and would heartily recommend staying here.

Thank you for an excellent stay

All areas clean and the staff were friendly

Rooms were nicely decorated and cleaned/ made every day! The lobby on the forth floor did not have any air circulation and was hot. There was no separate help desk on the privilege floor. They mentioned 20% additional discount on the current spa treatments but refused to add that/ honor that for the treatments that already had some seasonal discounts for anyone. The breakfast had very limited options for vegetarians/ vegan. Overall the staff was courteous in their interaction but less proactive in dining area. Not sure if we will stay here again!