Swiss Inn Chinatown Kuala Lumpur

3.0 star property
Travelers can enjoy flavorful meals at the hotel's restaurant or unwind with drinks at the bar, all while having easy access to the vibrant nearby streets

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Swiss Inn Chinatown Kuala Lumpur, in the heart of Chinatown, offers a lively atmosphere. Enjoy delicious food at the on-site restaurant and refreshing drinks at the bar. Car rentals and a complimentary shopping center shuttle are available for convenient exploring.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Room (Windowless)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Room with Window

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Family Room with Window

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 3 Twin Beds

Oriental Room (New Rooms)

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Family Quadruple Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Satellite channels
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
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About the neighborhood

Map
50000, Federal Territory of Kuala Lumpur, Kuala Lumpur, JALAN SULTAN, 62

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee: MYR 19 per person
  • A restaurant

Restaurants on site

  • Cafe Petaling

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Property payment types

Important information

Property is also known as

Kuala Lumpur Swiss Inn
Swiss Chinatown Kuala Lumpur
Swiss Inn Kuala Lumpur
Swiss Kuala Lumpur
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss-Inn Kuala Lumpur Chinatown Hotel
Swiss-Inn Chinatown Hotel
Swiss-Inn Kuala Lumpur Chinatown
Swiss-Inn Chinatown
Swiss Inn Kuala Lumpur Chinatown
Swiss Chinatown Kuala Lumpur
Swiss Inn Chinatown Kuala Lumpur Hotel
Swiss Inn Chinatown Kuala Lumpur Kuala Lumpur
Swiss Inn Chinatown Kuala Lumpur Hotel Kuala Lumpur

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Reviews

Swiss Inn Chinatown Kuala Lumpur Reviews

7.8

Good

8.0

Cleanliness

8.2

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 221 out of 999 reviews
Rating 8 - Good. 478 out of 999 reviews
Rating 6 - Okay. 220 out of 999 reviews
Rating 4 - Poor. 49 out of 999 reviews
Rating 2 - Terrible. 31 out of 999 reviews

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
とにかくロビーから部屋までが複雑。部屋がドリアン臭くて耐えられない。 あとは値段相応。
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEANLINESS. STRATEGIC LOCATION IN CHINATOWN AND LOTS OF CHINESE FOOD STALLS IN SAME VICINITY
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Could be better.

The room was really small but ok, the problem was the airconditioing the was hot the bathroom exhaust fan would not turn off it was loud and the toilet was so close to the shower glass you could not sit on it properly you had to sit on it sideways a real hassel when it came to wiping your arse.
Stayed 8 nights in Dec 2019

8/10 Good

Tai Heung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is really worth the money to stay in this clean

Hotel at excellent location in KUL Chinatown
Stayed 1 night in Dec 2019

2/10 Terrible

Charlene, Singapore

Disliked: Amenities, property conditions & facilities
Book 3 room no 201 look good but power tip after midnight from 1-3am technically could not sleep with staff in and out. Room 205 the aircon blower was so noisy throughout the stay extremely at night. Have a very bad stay at this hotel. The breakfast is also very lousy. Nasi lemak with only chilli no chicken whatsoever.
Stayed 1 night in Dec 2019

10/10 Excellent

Joop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel centre China Town

Perfect. Only login procedure WiFi good be better.
Stayed 5 nights in Nov 2019

6/10 Okay

Gerard

Liked: Cleanliness, staff & service, room comfort

great hotel if you don’t need wifi in your room

Everything was fine ,location was great for street shopping at China town right in front of the front entrance, free Kuala Lumpur KL go bus about 200 meters ar Pasar Seni took us around for free. Lots of food restaurant and hawkers stores next to the hotel but the only Thing that will deter us to stay at this hotel is there is no wifi in our room even though several attempts had been made by the hotel, it just did not work (425) our room number on the 4 Th floor even though it’s a deluxe room rather than a standard room , years ago we just booked a standard room they put us on the 5 Th or 6 Th floor and everything worked great. So if you don’t need wifi in your room or you need wifi for a short while then this hotel is just great as wifi works well at the lobby and the cafe restaurant downstairs where the waiters are still friendly and helpful. ANN receptionist at front desk was trying her best.
Stayed 2 nights in Oct 2019

8/10 Good

Nina Henny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra valg

Veldig bra, beliggenhet midt i China town for shopping og mat. Veldig god seng, rent og pent. Kan anbefales.
Stayed 1 night in Oct 2019

10/10 Excellent

Andreas

Liked: Cleanliness, property conditions & facilities, room comfort

German traveler

Everything was fine. I enjoyed staying with you
Stayed 2 nights in Oct 2019

6/10 Okay

Miu ying

Liked: Cleanliness, staff & service

還可以!

每一日都要換wifi好麻煩!水盆好塞,水流得很慢!附近有好多食肆,吃飯就比較方便!好近唐人街!房間價格很平宜!
Stayed 4 nights in Oct 2019

6/10 Okay

ar, 日本

Liked: Cleanliness
観光税を取られたのが不満。 その他サービスは良かった
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
。。。。。。。。。。。。。。
Stayed 1 night in Sep 2019

8/10 Good

Kazu

Liked: Cleanliness, staff & service
狭いが、清潔。コスパは良い
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
at 730am asked for a replace of hair dryer it took 3 persons to take turn to come to the room and check, finally get a new one at 9am
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
The wifi was atrocious,changing passwords every few days,very slow when it worked. Staff needed better training when dealing with problems.the view out my window was of an abondened hi rise.to get to yr room had to use two different lifts with a long walk in between. Room cards had to b replaced twice as didnt work. No help from staff with luggage.if yr oldet or have a lot of stuff,dont rely on staff for help.they advertise the hotel as a “international hip hotel” hahaha...as hip as a broken hip
Stayed 5 nights in Aug 2019

6/10 Okay

Karen

Liked: Cleanliness

Chinatown locality

Just ok for a night tiny room impossible bathroom toilet have to sit sideways & I thought I booked upgraded room but bed was comfortable Chinatown was reason to stay here
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

場所が便利

パサールセニ駅から徒歩6分位です。無料路線パスのパープルラインの始発駅です。移動に非常に便利な場所です。スタッフの方も皆さん親切です。朝食も品数は少ないですが美味しいです。頼めばその場でオムレツを焼いてくれます。今回、2回目の利用です。
Stayed 1 night in Aug 2019

8/10 Good

Alex, Copenhagen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very close to MRT station and you will find plenty of restaurants (nothing fancy but good value for money). The room is clean and the bed is very comfortable. The air conditioner is a bit weak and it took more than an hour to cool down the room. You can’t really complain for such a price. For breakfast, you have a choice of western and oriental foods. The coffee and croissant are good!
Stayed 3 nights in May 2019

6/10 Okay

nick

Average

Average stay as the place is in need of TLC. Suffered two blackouts in the room latter being the day we had to check out. Fortunately had a spare power bank for my phone torch. Other than that location was great and very convenient.
Stayed 5 nights in Jul 2019

6/10 Okay

Stian

Disliked: Cleanliness

Not what i payed for...

I like this place for the location and i have stayed here numerous times. But the last couple of times they have messed up my bookings(not given me the room i booked and payed for ). So im afraid im not going to stay here again.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Overnite stay

The toilet is trip hazardous. Rest is fine
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不喜歡

廁所水龍頭漏水,整個地板都是濕的。床單像是未更換過的,皺皺又黃黃的。失望!
Stayed 2 nights in Jul 2019

2/10 Terrible

Christan674

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Swiss Inn Hotel KL doesn’t Live up to it name. We have Negative Experience while living in the hotel during our trip here in Kuala Lumpur. The Only good thing about the hotel was it location which was at the heart of China town and very near to the Alor night market. During our first Day, we have trouble checking in as the hotel staff cannot find our booking number. We had a printed version of the booking number given to the hotel staff they cannot find our booking number. I found this situation to be very unusual, as normally the hotel receptionist only requires our passport and one Booking number and we would have our room. This hotel requires three separate Booking number when all the booking was done by a friend of ours. The book in time was 3pm for this hotel, we were reached the hotel reception by 1pm. And we are required to pay 100MYR (for each room) for early check in. When I asked the Receptionist Annie whether there were available room, she gave a “high and mighty” look and avoid answering. If there are room available why not just let us book in early without paying the 100MYR as we already had booked early before we arrived at KL? And if there are really no room available, why was there a need to pay for 100MYR? And when the room was ready, no call was given to us despite we had already given our Malaysia phone number to the receptionist. Our friend we did our booking end up had to called expedia to retrieve additional booking number, isn’t this the hotel recept
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
外見よりも中は綺麗でした。複雑な構造という口コミがありましたが食事をするレストランの行き方が最初はわからなかつたです。スタッフの説明通りに行ったら迷わず行けました。朝食は毎日同じような感じでしたが品数も多くて美味しかったです。部屋は窓なしでしたが広くて綺麗。お茶もポットもミネラルウォーター二本ついて満足です。不満はコンセント口が一つだけということとwifiが繋がらないことでした。レストラン側から出入りすると駅から近いしレストラン側が屋根つきの商店街に面してるので買い物に便利でした。この値段でこのクオリティならまた宿泊するのも有りです。
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Would not recommend

where do i begin? 1. First of all the wifi does NOT work!!! You're only allowed to have one device connected but don't even bother since it won't work. 2. In our bathroom there where small insects that looked like mosquitos and would come back no matter how many times you killed them. 3. The hotel is build like a maze. To get to floor 3-7 you have to take the elevator to floor 2, walk for a bit, go down a flight of stairs, through a door, up a flight of stairs, walk again, take the elevator to your floor. 4. Our room had no windows which was not mentioned in the room description! If it was we would not have stayed here. 5. The hotel played the same Sam Smith song on repeat every hour of every day for the week we stayed there. Besides all of this the room was small but decent. Staff was polite and did their job. Location was great; On the same street as Petaling market but a 15 min Cab ride to the pavilion and restaurants.
Stayed 6 nights in Jul 2019