It’s was totally disappointing, first, my booking was at Pudu Sentral eventually they change the Hotel booking to another branch and informed lately where’s I was reached at the lobby (my first frustration), that was quit hustle and unprofessional.
Secondly, The hotel should inform the customer on
time of check in , that’s the area is facing water problem. Perhaps, the water was stopped at night and they didn’t inform us about the water interruption Earlier and all the while I need to keep on calls the receptionist and asking for the update the most displeasure moment. The receptionist at-least can call and let’s us know what’s going on apparently NOT, I need to go all the way to the receptionist and find out the water interruption, the Disgusting part was they can’t even provide tissues. What kind of service do they have? It’s full of uneasiness and discomfort.
Ganga
2020 年 10 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2020 年 2 月 20 日
気になった点 : スタッフとサービス、施設のコンディションと設備
The good thing about the hotel was the really cheap price. It makes it possible for solo travellers who dont have that much money to have a nicer place than a hostel and a own room for a while. But to be really honest the stuff wasnt friendly at the reception and it seems like they dont really care about their customers. Its missing in the small things
The room wasnt reallt clean, I didnt got a room like it was looking on the picture for the room i've booked and there was no wifi working in the room. The room itself was without love and you really get just the most nessesary things like a bit of soap and two towels and toilet paper. The rooms could be a little bit more lovely with some plants and pictures on the wall. The rooms were looking poor
宿泊されたお客様
2020 年 2 月に 1 泊滞在
10/10 (非常に良い)
JUNGSANG
家族旅行
2020 年 1 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good
Good
JUNGSANG
2020 年 1 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2020 年 1 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really bad hotel. Dirty and management doesnt care
Room is not taken care of, dirty--stains, dirt, marks, hair etc. The water dispenser outside the room has cockroaches roaming in it. Management doesnt care about hygiene and standards. Can clearly see from the condition of the rooms. They have kettles in all rooms but useless because you can't boil water in them. one front desk staff said many people have complained about the water kettle. so why didnt the management take action? I reserved for 1 night but I left after only a few hours because I cant stand the place.
宿泊されたお客様
2020 年 1 月に 1 泊滞在
8/10 (良い)
vettilidiana
2019 年 12 月 30 日
vettilidiana
2019 年 12 月に 1 泊滞在
6/10 (普通)
Kemal
2019 年 11 月 24 日
気になった点 : 客室の快適度
Kemal
2019 年 11 月に 1 泊滞在
4/10 (不満)
Nooryanto、Brunei
小さなお子様連れの家族旅行
2019 年 10 月 23 日
良かった点 : スタッフとサービス
気になった点 : 清潔度
Nooryanto
2019 年 10 月に 4 泊滞在
10/10 (非常に良い)
Puneet
家族旅行
2019 年 9 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay there , very welcoming, great location
Puneet
2019 年 9 月に 4 泊滞在
6/10 (普通)
Sia
2019 年 9 月 18 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Sia
2019 年 8 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張, グループ旅行
2019 年 9 月 16 日
気になった点 : 清潔度、スタッフとサービス
Staff are very rude and the rooms are not clean very disappointed to stay here
宿泊されたお客様
2019 年 9 月に 3 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張, カップルで旅行
2019 年 9 月 2 日
気になった点 : スタッフとサービス
Very irritating staff
宿泊されたお客様
2019 年 8 月に 1 泊滞在
6/10 (普通)
Mah
2019 年 9 月 2 日
Two night stay
Never expect much from this hotel. Just need a place for family to spend the night. The hotel just need refurbishing. Has to improve the facilities maintenance. No carpark available in the hotel and has to park at the back street.
Mah
2019 年 8 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 8 月 21 日
良かった点 : 清潔度、客室の快適度
Comfort Hotel
Comfort hotel and room, I will book here again for my next trip.
宿泊されたお客様
2019 年 8 月に 1 泊滞在
4/10 (不満)
Ong
2019 年 7 月 18 日
気になった点 : 清潔度、スタッフとサービス
poor room service, only provide a toilet paper for 4 days staying , req no respond thru counter and room cleaner
Ong
2019 年 7 月に 1 泊滞在
2/10 (非常に不満)
Ong
2019 年 7 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
poor service, staying 4 days but only provide a roll of toilet paper and 1 soup . no respond when call to room service and even inform to the room cleaning person