I was booked a room on 24th Dec at 6pm and wish to stay on 24th Dec at 10pm, confirmation booking code was sent into my mail box. When I reached the location, the receptionise told me last minute booking will not be entertain, I am mad on this kind of services, why don't they call me before I reach the hotel? Wasted my time to find another hotel and it was 11pm!! Addition, the receptionise was talking the phone with his friend while he entertain me!!
Penny
2/10 (非常に不満)
Sean、Malaysia
2016 年 12 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Useless
Didn't save my booking at all, clearly wrote on the website don't need to call the hotel to reconfirm but when in front of their faces they faces they said yes. The phone number to their hotel also not working. Literally the most stupidest hotel ever. I feel ashamed in front of my friends that my bookings were not even booked and we have to end up walking around the whole KL town in search for another cheap hotel. Thank God we found a reasonable hotel which is even nearer to the event we are attending. But still I'm pretty mad about the hotel service.
Sean
8/10 (良い)
Reena、malaysia
2016 年 12 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good and convenient
Comfortable bed and hot shower the best. Not so spacious but its manageable as well as clean.
Reena
6/10 (普通)
wany、Johor, Malaysia
2016 年 11 月 27 日
GDS
A good budget hotel and easy to access to the public transport.