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Cititel Mid Valley

3.0 star property
Travelers find comfort and convenience at this Kuala Lumpur hotel with practical amenities like laundry services, concierge help, and a welcoming bar

Choose dates to view prices

Cititel Mid Valley in central Kuala Lumpur offers practical comforts for busy travelers. Guests value the helpful staff, business center, reliable in-room WiFi, breakfast restaurant, prime location, and dry cleaning services for hassle-free city exploration.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is ￥7,190
￥8,251 total
includes taxes & fees
Jun 11 - Jun 12

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About this property

Cititel Mid Valley

  • Hotel near Mid Valley Megamall
  • Consider a stay at Cititel Mid Valley and take advantage of dry cleaning/laundry services, a bar, and a business center. Free in-room WiFi and a restaurant are available to all guests.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
    • A front-desk safe, tour/ticket assistance, and luggage storage
    • An elevator, concierge services, and a reception hall
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 646 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • LED light bulbs, free tea bags/instant coffee, and ceiling fans

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 85.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Cititel Mid Valley pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cititel Mid Valley?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Cititel Mid Valley on Jun 11, 2026 start from ￥7,190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MYR 5 per day.

What time is check-in at Cititel Mid Valley?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Cititel Mid Valley?

Check-out is at noon.

Where is Cititel Mid Valley located?

Located in Mid Valley City, this hotel is within a 10-minute walk of Mid Valley Megamall and The Gardens Mall. Thean Hou Temple and NU Sentral are also within 2 mi (3 km). Mid Valley is only a 2-minute walk and Bangsar Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.2

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 395 out of 1001 reviews
Rating 8 - Good. 444 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Sze Shien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous & friendly staff. Very convenient. Right above Mid Valley mall
Stayed 3 nights in May 2026
Verified

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for shopping and choices of restaurants.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Hui Sin

Liked: Cleanliness, property conditions & facilities
Friendly staff and a very helpful concierge service. Great stay!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Wei Chin

Liked: Cleanliness, staff & service, amenities
Clean room but pending for an upgrade as the renovation looks tired and dated. Connected to shopping centre so great options for dinings and shoppings.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

FRANCIS

Liked: Room comfort
Excellent location and value breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Loh

Liked: Cleanliness, amenities
Easy access and good location
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kutna Ageta

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was neat and staff were polite
Stayed 3 nights in Nov 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was good and pricing reasonable
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Chak

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, adequate amenities, attentive staff. Comfortable room.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
The room is on the small side but clean. Water pressure is good. Bath towels are given but no hand or face towels are provided. Greatest assets is the location is connected to Mid Valley mall
Stayed 1 night in Jan 2026
Verified

8/10 Good

Keat

Liked: Cleanliness, property conditions & facilities
The room was cleaned
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Joo How

Liked: Cleanliness, staff & service, amenities
overall staffs are friendly and room is clean and, big but it rather old although it is well maintained.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Boon Seng

Liked: Amenities
Convenient location and ease of walking less than five minutes to famous Kheng Pin coffee shop for tasty chicken rice , prawns soup noodle, cha koay teow , wan tan meen and local coffee and Kaya toast & half boiled toast
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent as part of the Mid-Valley Megamall complex and close to the rail links. Breakfast was good value with their current promotion.
Stayed 11 nights in Sep 2025
Verified

10/10 Excellent

Babor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Friendly staff. Ciaran room.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Wee Sing Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Good location and cosy room. Check in / out was fuss free and the staff were friendly and helpful.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Wei meng

Liked: Property conditions & facilities
Disliked: Cleanliness
Mixed Experience We booked three rooms, but unfortunately, two of the bedsheets were dirty. It was so uncomfortable that we couldn’t sleep well on the first night. Housekeeping came to change the sheets and spray for dust mites, which helped. On the positive side, the location is excellent—directly connected to the shopping mall—and the room décor is modern and fresh.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative about my stay. Convenient location excellent shopping at the mall. Staff friendly, polite and helpful.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a hotel meant for shoppers. Location is very central to almost everywhere and the service is tops. Well done Cititel! Although the breakfast can be better in terms of quality and the WiFi was terrible in my room on the 7th floor during my stay in Oct 2025.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mariani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful so many choices.Can improve more
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Room - bright, clean and simple Location - good...short walk to mall and eateries
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great service!
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Kian Tat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality service, able to have great varieties of experiences in the mega shopping mall.
Stayed 1 night in Jun 2025
Verified

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and service was excellent
Stayed 1 night in Dec 2024