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K11 Artus

Photo gallery for K11 Artus

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, individually decorated, individually furnished

Overview of K11 Artus

K11 Artus

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Kitchen
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Kowloon, Victoria Dockside, 18 Salisbury Road,Tsim Sha Tsui

Explore the area

  • Popular LocationHong Kong Cultural Centre5 min walk
  • Popular LocationAvenue of Stars6 min walk
  • Popular LocationK11 Shopping Mall7 min walk
  • AirportHong Kong (HKG-Hong Kong Intl.)27 min drive

Choose dates to view prices

About this area

Kowloon

Located on the waterfront, K11 Artus is in Tsim Sha Tsui neighborhood and is connected to a shopping center. K11 Shopping Mall and Temple Street Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit The Peak Tram and Ocean Park. Don't miss out on a visit to Hong Kong Disneyland.

What's nearby

  • Hong Kong Cultural Centre - 5 min walk
  • Avenue of Stars - 6 min walk
  • K11 Shopping Mall - 7 min walk
  • 1881 Heritage - 8 min walk
  • Tsim Sha Tsui Star Ferry Pier - 8 min walk

Getting around

  • Whampoa Station - 3 min drive
  • Hong Kong East Tsim Sha Tsui Station - 4 min walk
  • Hong Kong International Airport (HKG) - 27 min drive

Restaurants

  • The Commune – Garden-view restaurant offering international cuisine. Serves lunch, dinner, and light fare daily, happy hour available. Reservations required. Kids' menu available.
  • The Chamber – Cocktail bar offering international cuisine. Open daily. Reservations required.

About this property

K11 Artus

5-star luxury hotel connected to a shopping center in Tsim Sha Tsui
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. All 287 soundproofed rooms provide free WiFi, free wired Internet, and minibars. Guests will find kitchenettes with refrigerators, ovens, stovetops, and microwaves.
K11 Artus offers 287 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. LCD televisions come with cable channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 17 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (HKD 800 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:30 AM: HKD 220 for adults and HKD 220 for children
  • 1 1 restaurant
  • 1 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Aerobics classes
  • Art gallery
  • Designer stores
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

Outdoors

  • Terrace

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Stovetop

Outdoor space

  • Balcony

More

  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property requires that guests have proof that they have stayed within Hong Kong for 21 days prior to check in.
This property is not suitable for guests who are required to quarantine due to the property's communal areas.
Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from July 7 2021 to February 3 2022 (dates subject to change):
  • Bar/Lounge(s)
  • Fitness facilities
  • Sauna
  • Swimming pool
The property will be renovating from January 3 2022 to January 20 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HKD 880.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: HKD 220 for adults and HKD 220 for children (approximately)
  • Self parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow parties, social or business events, photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission. Fees apply.

We should mention

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 17 years old are not allowed in the health club or fitness facility

Property is also known as

K11 ARTUS Hotel Kowloon
K11 ARTUS Hotel
K11 ARTUS Kowloon
K11 ARTUS Aparthotel Kowloon
K11 ARTUS Hotel
K11 ARTUS Kowloon
K11 ARTUS Hotel Kowloon

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 316 out of 409 reviews
5 - Excellent 77%
Rating 4 - Good. 68 out of 409 reviews
4 - Good 17%
Rating 3 - Okay. 16 out of 409 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 409 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 409 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was not alerted on the limited no of guests after booking. During breakfast which was included in package, the staffs blame that that first day I didn’t sign the bill and said that could cause the staffs to compensate!!! Never encounter such bad experience in hotel, staff training very poor, also check in staffs not very helpful too
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A remarkable staycation experience
The room was exactly as described when i did the booking. Excellent service and room interior. We were all very happy with the stay.
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent and my stay was super comfortable and relaxing.
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Excellent!
Stayed 2 nights in Sep 2021