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The Klagan Riverson Hotel & Residence

3.5 star property
Downtown Kota Kinabalu offers both tranquility and excitement at this central hotel where guests enjoy the outdoor pool and fitness center during their stay.

Choose dates to view prices

The Klagan Riverson Hotel & Residence in Downtown Kota Kinabalu offers a peaceful garden, outdoor pool, children's pool, and gym. All rooms have free WiFi, and the concierge staff gets consistently positive reviews from past visitors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • Housekeeping
The current price is ￥6,633
￥7,564 total
includes taxes & fees
May 24 - May 25
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About this property

The Klagan Riverson Hotel & Residence

  • Hotel located in Downtown Kota Kinabalu
  • Take advantage of a garden, dry cleaning/laundry services, and a gym at The Klagan Riverson Hotel & Residence. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool
    • ATM/banking services, luggage storage, and concierge services
    • Smoke-free premises, a front-desk safe, and free newspapers
    • An elevator and a 24-hour front desk
  • Room features
  • All guestrooms at The Klagan Riverson Hotel & Residence include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with showers and bidets
    • LED TVs with cable channels
    • Kitchenettes, microwaves, and cookware/dishes/utensils

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8.0 out of 10, Very Good, 718 reviews
The price is ￥8,521
￥9,603 total
includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 300.00 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Frequently asked questions

Does The Klagan Riverson Hotel & Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Klagan Riverson Hotel & Residence?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at The Klagan Riverson Hotel & Residence on May 24, 2026 start from ￥6,633, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Klagan Riverson Hotel & Residence pet-friendly?

No, pets are not allowed at this property.

What time is check-in at The Klagan Riverson Hotel & Residence?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Klagan Riverson Hotel & Residence?

Check-out is at noon.

Where is The Klagan Riverson Hotel & Residence located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Gleneagles Hospital, Imago Shopping Mall, and Kota Kinabalu Esplanade. Plaza Wawasan and Oceanus Waterfront Mall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

7.6

Cleanliness

8.2

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 112 reviews
Rating 8 - Good. 48 out of 112 reviews
Rating 6 - Okay. 26 out of 112 reviews
Rating 4 - Poor. 7 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

Reviews

Verified

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Walking distance to all.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Telekom Malaysia Berhad Wong Sack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problem as of checkin, stay time and check out.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Junhee

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not bad

.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Lawrence

Liked: Cleanliness, amenities, property conditions & facilities
The shower drainages system is not properly
Stayed 7 nights in Jun 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just to kill d time

Amazing there is a microwave oven to warm cool food..n soft pillow n comfort bed.
Stayed 1 night in Feb 2020
Verified

8/10 Good

KM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good : fair price, TV channel a lot, close to mall, easy to call e-hailing, cutlery provided To improve : iron provided to difficult to use, wooden floor give old vibe
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location. Walking distance to imago mall
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

Zainon

Not satisfied with the service and stay.
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Zainon

Disliked: Room comfort
There’s no parking free for hotel residence
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its a nice place to stay but you will need a transport...
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Toilet in our room looks like it never been flushed after use, but actually its being flushed. Yellow water like pee and someone diarrhea left in our toilet bowl. No idea where it come from. Happen a few times during our stay. Hotel management to investigate how this thing happened.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
쇼핑몰도 가깝고 주변에 편의점도 있고. 여러가지 편리한곳이에요. 조식이 없었지만 주변 현지 맛집도 좋았어요
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

T.F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Many restrant and shopping area are near the hotel
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
잠자고 나오기에 딱좋은숙소 체크인도 밤늦게 가능하고 편의점도 있고 공항과 가깝고 좀 더 청결만 좋았을꺼같음
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

별로임

도착 당일만 하루 자려고 예약했으나 별로임 화장실에서 냄새나고 침구류가 더러움 이마고몰에서는 엄청 가까움
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
I found the pr
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
厨房用具不足，只得微波盧，应该加有煮食用具，健身房设施不足，在健身房收吾到wifi.奇他位置收得好好，拾房好满意，清洁做得好，房间亦很整洁，，
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Kok

Liked: Cleanliness, amenities, property conditions & facilities
The bed is great med firm and found out brand used is Serta. Given 4 pillows and 1 extra pillow as well. Pillow is of better quality too. it's our first stay and it's relieved and pleasing to be able to stay into a hotel that allows ample rest for us after a week of hectic travel. Short walking distance to Gleneagles & the malls nearby. One to pick on is the sound proofing is bad as we could hear loud and clear walking and stamping sounds across the corridor.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience to move around in KK city
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Leong Thye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Its well organized by klagan hotel. And the room condition is pleasant to stay.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities
房間簡潔舒服，附近也有些食市，這裡容易call車，所以地點遠一点也不成問題。員工非常友善，主動提供call車的apps
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Good location. The room is new but a bit too small.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Room comfort

가격대비 좋은 호텔

이마고몰 바로 다음 블럭에 위치하고 있어 위치는 매우 휼륭합니다. 늦게까지 몰이 운영하기 때문에 저녁에 산책하러 나갔다 오기도 좋아요. 다만 오래 머물기에는 부족한 점이 많습니다. 작은 크기의 객실과 군데군데 얼룩이 있는 침구 등 아주 쾌적한 경험을 제공하진 못합니다. 다만, 하루 이틀정도 묵기에는 나쁘지 않은 호텔입니다.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and its near to shopping mall
Stayed 2 nights in Jan 2019