Roof top bar was lovely but we booked because it had a pool and this was closed
Booked twin room- adult son and daughter given a double- had to argue for 30 minutes to get this changed
30 minutes later 2 male guests walked into their room- double booking. Staff apologetic but made them feel unsafe
Only1 room key- told someone would let us in if needed- phoned reception 3 times- no one came
2020 年 2 月に 4 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 7 月 16 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Rooftop pool and bar nice, but 2 star all the way.
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2019 年 7 月 12 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Pool and bar on 12th floor is nice. No towels of any kind in room. No shampoo or conditioner. Called front desk. Told to call housekeeping. Called. Was brought one towel. Several calls later had all but a bath mat. Next day: You guessed it. No towels again.
Dirt in elevator. Everything run down, dilapidated. Two machines I tried to use in gym didn't work. Treadmill dangerous.
2 star hotel. Good ratings I've seen are lies.
2019 年 7 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
宿泊されたお客様
2019 年 6 月 26 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I ask for 2 twin bed when booked for 4 person.but they give us one bed.. :(
2019 年 6 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Willem
2018 年 6 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay
Great breakfadt and great stay
2018 年 1 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Carol
2018 年 5 月 17 日
Fine stay..unless you really want a gym...as I did
So this was overall a good value for what I paid. I was really annoyed at the gym. I select hotels precisely for the gym. The room that passed as a gym was a small room stuffed with aging equpment with a dude whose job it was to sit in said room. I tried to use the "elliptical trainer"...but gave up. Th room felt like a sweaty jock strap. The room was basic. The furniture was dodgy. The food was uninspring but the masala chai was amazing. The roof top bar would have been awesome if I were 25 years younger. Highlight: they had the Oban for Rs. 500 which is a serious bargain. It may have been less. (I should have took a swim on the rooftop pool when the gym failed to inspire.)
2018 年 5 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2017 年 2 月 22 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Dont know why high reviews..
I am not sure why the reviews are so good. Hotel people are very very friendly and try to serve us great. But the hotel facilities and location is not so much appreciated..
宿泊者限定の口コミ
8/10 (良い)
ajaykumar
2016 年 6 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay
Staff is and copretiv. Break fast Good and higenic .room is nice .room service is also good
宿泊者限定の口コミ
8/10 (良い)
GOPAL
2016 年 5 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stay
It was nice. Cooperative staff. Good morning breakfast.
宿泊者限定の口コミ
10/10 (非常に良い)
Udayan
2016 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommendable
Really good value for money! Would def stay here again.
宿泊者限定の口コミ
8/10 (良い)
Mrs S. Mookerje
2016 年 4 月 19 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Staffs are very helpful & caring
I will certainly recommend this hotel to my friends. Staffs are very helpful & polite. Whenever we informed about
any problems they were trying to make that right ASAP . I am overall satisfied with this hotel but only one thing I found disappointing to me that
although the hotel in Kolkata but not
many Bengali dishes on the menu .
宿泊者限定の口コミ
6/10 (普通)
Himansu
2015 年 10 月 25 日
良かった点 : 清潔度、客室の快適度
Good hotel close to nicco park
We stayed here for three nights. Room is very nice. we are disappointed because swimming pool is under maintenance. At the time of booking they did not mention about maintenance of the pool. Food quality is not very good. Breakfast is ordinary.
宿泊者限定の口コミ
4/10 (不満)
Debasish
2015 年 8 月 31 日
Small beds in hotel room
I booked this hotel for a room with 2 beds so 4 people can sleep. Based on what they shown on hotels.com site they had rooms which can sleep 4 people. But the room (#605) which was given to me had 2 single beds in that, and me, my wife and our 2 sons (12 and 6) could not fit on those. I contacted the front desk and they said these are thr rooms for 4 people. I would have never booked this hotel if they specified that 4 people can not sleep in single beds.Please avoid this hotel if you are a family/group.
宿泊者限定の口コミ
6/10 (普通)
Pramod CHANDRA
2015 年 6 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not worth
Not very good
宿泊者限定の口コミ
6/10 (普通)
Moin
2015 年 4 月 6 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Front desk staff
Over all hotel was good, but front desk staff needs more training on CUSTOMER SERVICE!
we were not greeted properly, front desk staff seems to be upset and wouldn't smile, it took me about 1/2 hr to check inn due to his lack of training and knowledge. Gave me wrong room so i had switch room.
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2015 年 3 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room service was prompt and good although when we ate in the restaurant the food was some time in arriving and wasn't as good as the room service food. Our overall experience was good and we would stay again.
宿泊者限定の口コミ
2/10 (非常に不満)
Mehadi
2015 年 3 月 6 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible hotel to live in
How come it's 4 star? Dirty, room was smelly, Mosquitos, poor breakfast, dust were everywhere.
宿泊者限定の口コミ
10/10 (非常に良い)
Natasha
2015 年 3 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
sweet little 4 star hotel near airport in calcutta
Well, iIhave to say that the hotel staff are unbelievably sweet and helpful. Every day the room was cleaned on time and spotless. Room service was also very good. The front desk answered all my questions and let me use the phone.
The last night, i got terribly sick and had to be taken the hospital. the staff was so helpful. they took me to the emergency room straight away. They waited with me there and helped talk to the doctors about my situation. After I was released ( I had to catch the plane- WHICH THEY EVEN CHANGED MY FLIGHT FOR ME :) ) they brought me back to the hotel and let me sleep and have a late check out. They had one of their staff members stay with me to see if I am okay. On top of this, they even drove me the airport and even checked me at the airport.
Talk about good old Indian hospitality. I was taken care like a family member. I am still emotional when I think about all the care, love and consideration they gave me!
I really recommend this hotel. Its clean, nice looking and the staff are amazing!
Thanks again to all the staff!!!!!
Namaste,
Natasha
宿泊者限定の口コミ
6/10 (普通)
Girija
2015 年 2 月 15 日
気になった点 : スタッフとサービス、客室の快適度
Family Trip
Location wise is very good but service is not so good
宿泊者限定の口コミ
8/10 (良い)
abhishek
2015 年 1 月 22 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
AK
Hotel and Room was good. Bathroom tiles and finishing needs a good eye of maintenance.
AK.
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2015 年 1 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love to stay again.
Good Staff, Nice room and ambiance. Food is ok..Whenever needed a taxi, they have provided instantly. Love to stay again.
宿泊者限定の口コミ
10/10 (非常に良い)
Surinder Nath
2014 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A little Gem of a Hotel for Kokotta
A very good Hotel in a city like Calcutta where land is at a premium. Taxi driver from the airport had difficulty locating it. We were upgraded to an executive suit at no extra charge. The only drawback is gaps in louvered bath room window attracting lot of outside dust. It must be improved as a matter priorty. We used Hotel to arrange local site seeing and found the services excellent & safe with experienced hotel chauffer. Laundry services perhaps one of the best on our tour in India. A business hotel not centrally located but if you want to visit around Calcutta with experienced hotel staff driver, then we highly recommend this hotel to any visitor to India.
宿泊者限定の口コミ
10/10 (非常に良い)
Kajal
2014 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thumbs up for sure
Extremely satisfied with our stay at the Senses. The hotel staff was very prompt in their service and very helpful with all our requests. Inspite of a marriage reception taking place in the hotel and with all other guests, they made us feel like we were the only guests in the hotel. The rooms were clean and smelled fresh. The hotel's restaurant food and staff were awesome and there were other hotels within walking distance as well. I would certainly recommend this hotel to anyone visiting Kolkata.