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ホリデイ イン エクスプレス & スイーツ ココモ サウス IHG ホテルの口コミ

2.5 out of 5
ホリデイ イン エクスプレス & スイーツ ココモ サウス IHG ホテル
5101 Cartwright Drive, Kokomo, IN

口コミ

9.0

とても素晴らしい

評価 10 - 162 件の口コミ中 104 件が非常に良い" "
評価 8 - 162 件の口コミ中 34 件が良い" "
評価 6 - 162 件の口コミ中 13 件が普通" "
評価 4 - 162 件の口コミ中 7 件が不満" "
評価 2 - 162 件の口コミ中 4 件が非常に不満" "

9.0/10

清潔度

9.0/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Linda

カップルで旅行
良かった点 : 設備とサービス
Great staffing
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice property and staff was excellent
2024 年 5 月に 1 泊滞在

8/10 (良い)

Carla E.

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet
2024 年 5 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 (良い)

Shevetta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The best staff! I left La Quinta after spending 2 nights in a dark, cigarette-smoke smelling room and fled to Holiday Inn. Too bad only had one night left. From the onset, the staff was so nice and welcoming. The room was fresh clean, cool, the tv worked, the staff perfect! A total upgrade. I'll stay here next time I'm in town. Thanks everyone!
2024 年 5 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!

10/10 (非常に良い)

Todd

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were all friendly and patient.
2024 年 5 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 8 日)
hank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.

8/10 (良い)

Dave B

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything
2024 年 4 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 8 日)
hank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.

10/10 (非常に良い)

Brian

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly, knowledgeable and engaging staff
2024 年 4 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 8 日)
hank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.

6/10 (普通)

Fred

2024 年 4 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 8 日)
hank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.

10/10 (非常に良い)

Virginia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was the friendliest staff i have ever had at a hotel. Property was very well maintained and clean. Breakfast was awesome.. The inly thing i would change is earlier pool hour and later pool hours.
2024 年 3 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 8 日)
hank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.

10/10 (非常に良い)

Sam

2024 年 3 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 5 月 8 日)
hank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.

8/10 (良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Randolph、Peekskill

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Casey

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Everyone at the front desk was SUPER nice and welcoming. I would definitely stay there again the next time I'm in Kokomo.
2024 年 1 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Liliana、Peekskill

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property, great location
2024 年 1 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 (良い)

Barbara

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overnighter
Overnight stay on New Year’s Eve, went to a party in town and did not want to be out on the roads, and did not want to drive back home which was over an hour away. Very nice room and comfortable beds. Did not use any other part of hotel. One thing, it is hard to find because there is no sign on the main road, so if you are just looking for a hotel you aren’t going to see this one, it is tucked on a back street.
2023 年 12 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Christopher

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were so clean. The employees both at the front and the ones that clean the rooms were pleasant and nice. The rooms are very new and nice looking. The area including the property and surrounding areas were clean and well maintained. The breakfast was fresh and tasted great. The bedding and pillows were really comfortable. Overall a great hotel.
2024 年 1 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

6/10 (普通)

Sekyoung

2023 年 12 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Janice

2023 年 11 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Robert

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice newer hotel.
2023 年 12 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Regina

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

RHONDA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful room
2023 年 11 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2024 年 1 月 27 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Jacob

良かった点 : 清潔度
2023 年 11 月に 1 泊滞在

6/10 (普通)

Eric

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Room wasn't cleaned the entire time we stayed (three nights) and you have to ask for towels....not again!
2023 年 11 月に 3 泊滞在

10/10 (非常に良い)

Ayman

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very nice comfortable stay.
2023 年 10 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for your review. We hope that you will visit with us again in the near future.

10/10 (非常に良い)

Murphy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall good stay. Staff was friendly and helpful, only disappointing thing was the pancake maker was broken.
2023 年 10 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for your review. We hope that you will visit with us again in the near future.

6/10 (普通)

Ralph

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Noisy, by elevator, doors slamming, Room clean beds are nice
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

RANDOLPH、Peekskill

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay, nice and clean.
2023 年 10 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for your review. We hope that you will visit with us again in the near future.

4/10 (不満)

Tara Renee

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
The room smelled absolutely terrible. Even though a sign on the front counter said towels would be replenished if you left them outside the room, this was not done. We had to pick up our towels every night when we came back, trashbags, tissue or anything else we needed. They also would only give us 2 towels and washclothes at a time. I will not stay here again.
2023 年 9 月に 5 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was great
2023 年 9 月に 3 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 26 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Donald、Beavercreek

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just checked in. Place seems like new. I have high hopes for a good breakfast tomorrow. :)
2023 年 9 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 26 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Yi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for your review. We hope to see you again in the near future!

8/10 (良い)

Julie

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel with thin walls
Check in was fast, room was nice and roomy. I stayed on the 2nd floor and we could hear running and noise from the 3rd floor or in the room above us. Could hear talking in the next room. At 2am we could hear people outside talking and laughing for about an hour. So, I would say thin walls. Overall stay was ok.
2023 年 9 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you for your review. We hope to see you again in the near future!

10/10 (非常に良い)

Kathleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was friemdly
2023 年 9 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 11 月 2 日)
Thank you for your review. We hope that you will visit with us again in the near future.

10/10 (非常に良い)

Elizabeth

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great hotel
2023 年 9 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for your review. We appreciate you taking the time to do so. We hope to see you again in the near future.

10/10 (非常に良い)

Connie

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very helpful, and polite.
2023 年 9 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for your review. We appreciate you taking the time to do so. We hope to see you again in the near future.

4/10 (不満)

Nancy

家族旅行
良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス、施設のコンディションと設備
Took an extremely long time to check in - he ” (oh , you are Hotels .com ) long nailsthat were very dirty underneath - ZERO in the friendliness scale and I was the only person there . Notes all over hotel : don’t put towels here ( but no place to put them ).THIS IS NOT GARBAGE ! Silly torn up notes and all over breakfast geez . Peeling in bathroom ceiling Dark fuzzy tiles in common areas . Looks great when you pull up and walk about - just don’t look too closely
2023 年 8 月に 1 泊滞在

10/10 (非常に良い)

Roger

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clerk was courteous and efficient.
2023 年 8 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 8 月 18 日)
Thank you for your review. We appreciate your feedback.

10/10 (非常に良い)

Brittany

2023 年 8 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for your review. We appreciate you taking the time to do so. We hope to see you again in the near future.

10/10 (非常に良い)

Carolyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 8 泊滞在
Angelaからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Terri

2023 年 8 月に 3 泊滞在
Angelaからの返信 (投稿日 : 2023 年 9 月 11 日)
Thank you for your review. We appreciate you taking the time to do so. We hope to see you again in the near future.

10/10 (非常に良い)

Emerson

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel was very fresh and clean.
2023 年 7 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

Elizabeth

2023 年 7 月に 2 泊滞在
Angelaからの返信 (投稿日 : 2023 年 8 月 11 日)
Thank you for taking the time to tell us about your experience at Holiday Inn Express KOKOMO SOUTH.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 (非常に良い)

jamie

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 7 月 10 日)
Thank you for your review... we hope to see you again in the near future.

10/10 (非常に良い)

jamie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
10/10
The service was excellent. The staff went above and beyond to help us and make the stay great
2023 年 7 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you for your review... we appreciate your feedback. We hope to see you again in the near future.

10/10 (非常に良い)

Timothy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very good night!
2023 年 6 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 6 月 29 日)
Thank you for your review...we hope to see you again in the near future.

10/10 (非常に良い)

Kevin

良かった点 : 清潔度、施設のコンディションと設備
2023 年 6 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 6 月 29 日)
Thank you for your review. We hope to see you again in the near future.

6/10 (普通)

Stacey

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
I was locked out of my room. Staff made new keys and still couldn’t get into my room. Staff finally got me and my son in. Staff said that maintenance would fix it in the morning. When we got up for breakfast we were locked out again and my son had a baseball game to get to. We were almost late because we couldn’t get into our room. It was just an inconvenience. He left with a friend, good thing he left his bat bag in the. Car overnight. I finally got into my room a 1/2 hour later. Also, when we first got into the room there was a dust rag left in the room. Shower curtain had stains all over it. Needs to be cleaned a bit better.
2023 年 6 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 6 月 29 日)
Thank you for your review. We have discussed this with our staff for additional training. We hope to see you again, for another chance to serve you in the near future.

4/10 (不満)

Ryan

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
Traveled 14 hours. Asked for a quiet room away from ice machine and elevator. Instead received a room with a violently loud air conditioner. Rattled and shook. Did not sleep. Informed front desk. She said she would let maintenance know. Horrible night stay
2023 年 6 月に 1 泊滞在
Angelaからの返信 (投稿日 : 2023 年 6 月 29 日)
Thank you for your review. We have discussed this with our staff for further training, We hope you give us another chance to serve you in the future.