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"This is an exceptional property, with extensive amenities, an attentive and cheerful staff. It is beautiful and in a very convenient location, with great access to both Mattancherry and Fort Kochi. When we arrived we found the hotel to be very well staffed. Even though we were too early to check in, there was a flood of activity to welcome and accommodate us. Our bags were secured for us while we went exploring. Upon our return, we were promptly checked in and shown to our room. The room itself was spacious, well appointed, and immaculate. While staying at the hotel, we deeply enjoyed the breakfast buffet and high tea, which were included in the cost of our room. Although we used them less, the library, the pool, the game room, and the business center were all very nice and comfortable. It cannot be overstated that the very helpful staff were a particular highlight of our stay. Whatever our need, whatever our question, they were readily available, dutifully attentive, and palpably cheerful. We had multiple delightful conversations with staff members as they assisted us in various ways. We were not necessarily “easy” guests either. We made a number of special requests. Even though the staff was not able to grant all of our wishes, they dealt with each issue very respectfully and efficiently. It was a wonderful stay. We would recommend this hotel to anyone without hesitation."

"This stay was amazing. The hotel is close to lots of tourist areas and well situated It was clean and comfortable. The staff went above and beyond, nothing was too much trouble for them. The chef was happy to prepare us wonderful meals. Sunita especially was kind and attentive, and she helped us with a lot of our questions. If she couldn’t help directly, she was sure to signpost us to someone who could! We felt extremely welcomed and I would recommend anyone staying in this area to stay here! "

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"Great place for the price.Would stay there again."

"Lovely property. All food was very good and well presented. Lovely staff. Loved the upstairs veranda with view past the promenade to the river. "

"Beautiful hotel with excellent staff and facilities. The restaurants serve delicious local dishes as well as international cuisine. The only downside is the area outside the hotel property, particularly near the ferry bay. It is beyond the control of the hotel but it is sad to see how the local government has ignored a naturally beautiful location to stray dogs, foul smelling garbage, poor drainage and abandoned public utility works etc. "

"Excellent will definitely stay in the next opportunity "

"Loved the location and history of this hotel. Staff was lovely and helpful. Highly recommend."

"Great location, pool was excellent shape. Loved the wine bar and cafe. Room was very spacious and plenty of space. Staff was very friendly and anticipated every need. "