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"The room was clean and was just ideal for an overnight stay before we catch the boat to Koh Lipe in the morning. The staff were very welcoming, they can converse in English and Malay. Location is perfect for the boat to Koh Lipe, around 5 minutes walk from the hotel. There are plenty of places to eat in the area - good seafood restaurants. There is a 7 Eleven nearby too. I would strongly suggest that do not book the boat ticket direct from the hotel to avoid any issue trying to board at the jetty. We bought return tickets Pak Bara - Koh Lipe for 1400Baht. When we got to the jetty we were told by the boat company that the hotel does not have their own boat and use other company's boat but this company wasn't informed of our seats. The boat company told us that the person sold the tickets to us must come to the jetty to confirm. After back and forth, they let us board. We were worried of the return but we found the name of the company on the receipt and board with no issue despite we were very worried throughout the holiday. The best way to get the tickets is to buy direct from the boat company at the jetty. The hotel provides a parking space for us to leave the car whilst we were in Koh Lipe for 100Baht per day but do expect to come back to your car with marks and scratches. "

"Prompt check in Courteous staff Great pool access"

"Having a room with pool access was amazing. And the staff at the bars and breakfast were great. However, our room seemed to always get cleaned last (sometimes not even before 4pm) even after we had asked for it to be earlier since we had a young child who needed to nap. This meant our room was only fully cleaned once in a 4 day stay. Reception nice enough but i am not sure there are enough staff at check out times for other queries (e.g. no dedicated concierge/tour expert). Facilities also look a little tired and could do with a paint/maintenance. But breakfast was excellent and there was always room by the pool or beach to laze in the shade. All in all, ok but not fantastic."

"Pool is amazing and tranquil, rooms superb, beach fantastic. Massages are priced well, shops and restaurants on the street just outside. One of my favourite hotels in the world."

"Except the sheets on the bed, nothing about the room made me feel as though it had been cleaned any time recently. Bathroom had mold in shower and vent in bathroom looked like the lint from the dryer’s filter"

"Nice place. You can see the beach once you open the door. It was peaceful and will definitely visit again. "