スタンダード ルーム クイーンベッド 2 台 | セーフティボックス (室内)、デスク、防音設備、アイロン / アイロン台

マイクロテル イン & スイーツ バイ ウィンダム クラマス フォールズの口コミ

2 out of 5

口コミ

7.4

良い

評価 10 - 1001 件の口コミ中 297 件が非常に良い" "
評価 8 - 1001 件の口コミ中 307 件が良い" "
評価 6 - 1001 件の口コミ中 197 件が普通" "
評価 4 - 1001 件の口コミ中 117 件が不満" "
評価 2 - 1001 件の口コミ中 83 件が非常に不満" "

7.8/10

清潔度

8.0/10

スタッフとサービス

7.0/10

設備とサービス

7.4/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

4/10 (不満)

Mariana

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I have no complaints about the staff, they were okay! However, the rooms were not very clean and the coffee maker still had the old coffee from a past guest. The air conditioner had a horrible smell. Also, the beds were not made in our room and we told the front desk and she mentioned that they were busy that day. I would not stay here again.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Mariana, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We apologize for any inconvenience you experienced during your stay. Your comments will be shared with the relevant teams for review and improvement. Please feel free to reach out to management to discuss your concerns further.

4/10 (不満)

Sanjay、Everett

グループ旅行
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
Breakfast is not good and smelling of hotel is not good.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Hello Sanjay, We appreciate your feedback regarding the breakfast and hotel smell. Your comments will be shared with our team for further review and improvement. Thank you for bringing this to our attention.

10/10 (非常に良い)

David

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was very attractive, comfortable, and well designed.
2024 年 5 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello David,We are delighted to hear that you found our property attractive, comfortable, and well designed. Your positive feedback is truly appreciated as we strive to provide a wonderful experience for all our guests. If you have any further comments or suggestions, please do not hesitate to reach out to us.

8/10 (良い)

Susan

2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Hello Susan, We appreciate you choosing to stay with us! If you have any concerns from your recent visit, please reach out to us directly so we can address them and ensure your next stay is even more enjoyable.

6/10 (普通)

Sam

出張
良かった点 : 設備とサービス
Staff was nice and friendly, room had an undefined odor and the other guests who looked very unkempt were extremely loud and inconsiderate.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Sam,We appreciate your positive feedback about our staff and will share your concerns with the team. Your comfort is our priority, and we encourage guests to notify us immediately so we can address any issues during their stay. Our team is always available to ensure a pleasant experience for all our guests.

8/10 (良い)

Richard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Only complaint was no reading lamp by bed, 8 ft light over bed can not be dimmed. Otherwise real nice. Thanks.
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Richard,Thank you for your feedback. We appreciate your positive comments about our hotel. We will take note of your suggestion regarding the reading lamp for future improvements.

8/10 (良い)

Philip

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a perfect place for the night on our trip, lady at the front desk was perfect, polite, friendly and very helpful. The breakfast was great, good selection of different things, and tasty too
2024 年 5 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Philip,We are thrilled to hear that you enjoyed your stay with us, particularly the service provided by our front desk staff and the breakfast selection. We strive to ensure all our guests have a pleasant and comfortable experience during their time with us. We appreciate your kind words and hope to welcome you back in the future.

10/10 (非常に良い)

jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a wonderful hotel for a great price
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello jennifer,We are delighted to hear that you found our hotel to be a great value for your stay. Your satisfaction is important to us, and we appreciate your positive feedback. If you have any further comments or suggestions, we encourage you to share them with our management team for future improvements.

10/10 (非常に良い)

Manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great value
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Manuel,We are delighted to know you found value in your stay with us. We appreciate your positive feedback and hope you can visit again in the future.

8/10 (良い)

Joe

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Property is good if needing a place to stay overnight and leave the next day. The staff is super friendly and do their best.
2024 年 4 月に 3 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Joe,We're pleased to hear you appreciated our property for a quick stay and found our staff to be welcoming. We strive to ensure all our guests have a comfortable experience during their time with us. Your feedback is valuable to us for future improvements.

6/10 (普通)

kimberly

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was one of the worst places we have ever stayed WE WILL never stay again and would like a refund!!!!!!!
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Hello kimberly, We are sorry to hear about your experience and appreciate your feedback. For any concerns regarding refunds, we kindly advise reaching out to our management team directly. Thank you for bringing this to our attention.

10/10 (非常に良い)

Dana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
clean and comfortable beds.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Dana,We are delighted to hear that you found our beds clean and comfortable during your stay. Our team works hard to ensure a relaxing and enjoyable experience for all our guests. Your feedback is greatly appreciated, and we hope to welcome you back in the future for another pleasant stay.

6/10 (普通)

Barbara

家族旅行
Great desk service personnel, room equipped as described. Key cards did not work, nor did WiFi. Very basic furnishings.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Hello Barbara, We appreciate your positive feedback on our desk service and room amenities. We regret any inconvenience with the key cards and WiFi during your stay. Your comments on room furnishings have been noted for future improvements. Thank you for sharing your experience with us.

10/10 (非常に良い)

Shannon

家族旅行
Every staff member we encountered was very helpful and polite. We were very pleased with our stay, and would definitely stay here again.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Shannon,We are delighted to hear that you had a positive experience with our staff and enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 (良い)

wayne、London

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A good place to stay for the price.
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello wayne,We are glad to hear that you found our hotel to be a good value for your money. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 (良い)

Christina

2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Hello Christina,We are thrilled to hear that you had a pleasant stay with us. We hope to welcome you back soon for another enjoyable experience at our hotel.

6/10 (普通)

Keith

良かった点 : スタッフとサービス
気になった点 : 清潔度
Staff was overwhelmed. Waited 20 minutes for them to find a clean room via housekeeping radio.
2024 年 4 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Hello Keith, We apologize for the delay in preparing your room during your recent stay. Your feedback is valuable to us as we strive to improve our services. Please reach out to management directly to discuss your experience in more detail. Thank you for bringing this to our attention.

6/10 (普通)

kimberly

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Waffle machine did not work right. No coffee amd no staff to refill it
2024 年 4 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello kimberly, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these concerns with our team. Should you have any further comments, please feel free to contact our management directly. Thank you for bringing this to our attention.

8/10 (良い)

james

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
great staff nice location
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Hello james,We are pleased to hear that you enjoyed our staff and found our location convenient during your stay. We appreciate your positive feedback and hope to welcome you back in the future for another enjoyable experience.

10/10 (非常に良い)

Swaroop

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff and clean rooms. Highly recommended for families who are looking to find a quick solution on the road to rest and reset!
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Swaroop,We are delighted to hear that you found our staff friendly and rooms clean during your stay. Your recommendation to families seeking a convenient place to rest is greatly appreciated. We look forward to welcoming you back in the future for another enjoyable stay!

2/10 (非常に不満)

Maria

2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Hello Maria, We apologize for any inconvenience during your stay. We would appreciate it if you could kindly reach out to us with further details about your experience so we can make improvements.

6/10 (普通)

Suzanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The amenities included a fitness center, but it was as off site. Very misleading.
2024 年 3 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 17 日)
Hello Suzanne,We appreciate your feedback on the fitness center's location. Your comments will be shared with the team for future improvements. Thank you for bringing this to our attention.

8/10 (良い)

Christabel

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good deal for the price. Adequate room & breakfast.
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 16 日)
Hello Christabel,We appreciate your feedback and are glad you found value in our offerings. Your satisfaction is important to us and we hope to welcome you back for an even better experience in the future.

4/10 (不満)

Samantha

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was nasty dirty
2024 年 3 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Hello Samantha,We're sorry to hear about your experience. We take all feedback seriously and will address this issue with our team. Our aim is always to provide a clean and enjoyable stay for our guests. Thank you for bringing this to our attention.

2/10 (非常に不満)

Elizabeth

気になった点 : 設備とサービス
Where do i even begin. We had the worst experience here. The employees tried their best but it was thing after thing. We had 3 different rooms within the first night. It was me, my boyfriend, and our dog. First room we were given was actually someone else’s room and when we walked in it had other people’s belongings. (thank god no one was there). We then got a new room at the end off the hall, next to the staircase. Fine. The room was a conjoined room, Fine. The room next to us brought what sounded like 4-6 small dogs who howled, barked, scratched and sniffed at the conjoined door stressing out our dog for hours. My boyfriend went to the front desk just after 10pm requesting a new room, because we were done with the annoyance and our dog not relaxing. Our third room was in between 2 empty rooms and other than the walls are so thin you can hear the constant hallway activities throughout the night and the huge stain on the floor it was fine. Day two was almost smooth sailing except our second card stopped working while my boyfriend went to take our dog out; and at nearly 11pm the room next to us was suddenly occupied with a couple talking and doing “couple-ley” things into the am’s. We did not have a relaxing experience and had it been just one of these things we would have been fine but 3 rooms and problems after problems, just simply a terrible experience. Long story short is if your being cheap like i was and you have the money to stay elsewhere, do it.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 28 日)
Hello Elizabeth, We apologize for the inconveniences you encountered during your stay and appreciate your patience with our team's efforts. Your feedback is valuable and will be shared with the appropriate departments for further review. We strive to provide all guests with a comfortable experience and regret that we fell short of your expectations. We hope you reconsider staying with us in the future and contact management for further assistance.

8/10 (良い)

Suzan

カップルで旅行
良かった点 : スタッフとサービス
Too much chlorine smelll
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 24 日)
Hello Suzan,We appreciate your feedback regarding the chlorine smell. Your comments have been noted for future improvements in guest experience. Thank you for bringing this to our attention.

10/10 (非常に良い)

mike

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great staff made our stay wonderful.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 23 日)
Hello mike,We're thrilled to hear that our staff had a positive impact on your stay. Your kind words are truly appreciated and we hope to welcome you back again soon for another enjoyable experience!

10/10 (非常に良い)

Rebecca

家族旅行
良かった点 : 設備とサービス
The front desk was very accommodating
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Rebecca,We are pleased to hear that our front desk team provided you with excellent service during your stay with us. Your feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.

8/10 (良い)

Mary、Fresno

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Hello Mary,We are delighted to hear that you had a pleasant stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future!

10/10 (非常に良い)

Allison

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was very pet friendly, staff friendly and had a great continental breakfast.
2024 年 2 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 15 日)
Hello Allison,Thank you for sharing your positive experience with us! We are glad to hear that you found our hotel pet friendly and our staff friendly. It's great to know that you enjoyed our continental breakfast as well. We appreciate your feedback and hope to welcome you back in the future for another great stay.

10/10 (非常に良い)

Andrew

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stay was nice
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Hello Andrew,Thank you for sharing your positive feedback about your stay with us. We are delighted to hear that you had a nice experience at our hotel. It's our goal to provide excellent service and a pleasant stay for all our guests. We appreciate your kind words and hope to welcome you back in the future.

8/10 (良い)

Teresa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very convenient. Straightforward accommodations at a good price.
2024 年 2 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Teresa,Thank you for choosing our hotel and for sharing your review. We are glad to hear that you found our accommodations convenient and reasonably priced. We appreciate your feedback and hope to welcome you back in the future.

10/10 (非常に良い)

James

2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 3 月 22 日)
Hello James,We are glad to hear that you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vacation
Beautiful hotel super clean
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 30 日)
Hello Carlos,Thank you for your kind words! We take great pride in maintaining a high level of cleanliness throughout the hotel. We're glad you found our property beautiful and hope to have the opportunity to welcome you back in the future.

6/10 (普通)

Carolina

家族旅行
気になった点 : 清潔度
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 28 日)
Hello Carolina,We appreciate you choosing our hotel for your stay. If you have any feedback or concerns about your experience, we kindly ask that you reach out to us directly so we can address them. We value your input and hope to have the opportunity to serve you better in the future.

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Carlos,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had such a wonderful experience with us. We hope to have the opportunity to welcome you back in the future.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awsome stay
Wonderful and friendly staff.
2024 年 1 月に 4 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 12 日)
Dear Guest,Thank you for taking the time to share your positive experience with our staff. We are delighted to hear that they provided you with a wonderful and friendly service. Your kind words mean a lot to us and we will be sure to pass on your compliments to the team. We appreciate your feedback and hope to welcome you back in the future for another great stay.

10/10 (非常に良い)

Doreen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Doreen,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had an excellent experience with us. We truly appreciate your support and hope to have the pleasure of welcoming you back in the future.

8/10 (良い)

Patti

2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello Patti,Thank you for choosing our hotel for your stay. We appreciate your positive rating. We hope you had a wonderful experience and look forward to welcoming you back in the future.

2/10 (非常に不満)

S

ペット同伴の旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The room was dirty not clean room 105 not clean at all
2023 年 12 月に 2 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 10 日)
Hello S, We apologize for any inconvenience you experienced during your stay in room 105. Our housekeeping team is committed to maintaining a high standard of cleanliness, and we appreciate your feedback. We encourage guests to reach out directly to our management team to address any concerns they may have during their stay.

10/10 (非常に良い)

Abel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Exelent service and very clean
2024 年 1 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 8 日)
Hello Abel,Thank you for your feedback! We are delighted to hear that you found our service excellent and our hotel very clean. It is always our goal to provide exceptional service and maintain a high level of cleanliness. We appreciate your kind words and hope to welcome you back in the future for another great stay.

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
👍
Amazing staff , front desk lady was working in all departments . We had issue with tv she fixed it , we needed towels she brought it . Only negative part is the hotel is hidden and the fog did not help
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 29 日)
Hello Michael,Thank you for taking the time to share your feedback. We're glad to hear that our staff provided excellent service during your stay, especially the front desk lady who went above and beyond to assist you. We apologize for any inconvenience caused by the hotel's location being difficult to find, especially in foggy conditions. We appreciate your feedback and hope to welcome you back again in the future.

10/10 (非常に良い)

Michael

2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Hello Michael,Thank you for choosing our hotel for your recent stay! We're delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back again soon for another exceptional stay.

8/10 (良い)

Dixon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Hello Dixon,We appreciate you choosing our hotel for your stay! Should you have any further suggestions or feedback, please don't hesitate to reach out to us directly. We value your opinion and are always striving to improve.

8/10 (良い)

Sotirios

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
No frills hotel
Stayed here one night with family. Friendly staff, welcoming and accommodating to our needs. No frills hotel, better than expected breakfast. Would stay again on a road trip stop.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Hello Sotirios,Thank you so much for choosing our hotel for your recent road trip stop! We're thrilled to hear that our staff provided friendly and accommodating service throughout your stay. It's great to know that you found our breakfast better than expected. We appreciate your kind words and look forward to the opportunity to welcome you and your family back again in the future.

10/10 (非常に良い)

Daniel、Calhan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Hello Daniel,Thank you for your positive feedback regarding our friendly staff! We strive to provide excellent customer service and it's always rewarding to hear when our efforts are appreciated. We hope to welcome you back again in the future for another pleasant stay.

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice staff and clean rooms. Definitely stay again when visiting with family
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 28 日)
Hello Michael,Thank you for your positive feedback! We are delighted to hear that you enjoyed the friendly staff and clean rooms during your stay. We appreciate your loyalty and hope to welcome you and your family back soon for another wonderful stay.

10/10 (非常に良い)

J.David

出張
2023 年 12 月に 3 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 21 日)
Hello J.David,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 (良い)

Billy

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfty
Except from having extremly loud neighbors. When they finally fell asleep we enjoyed a restful night.
2023 年 12 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 12 月 17 日)
Hello Billy,We apologize for the inconvenience caused by your noisy neighbors. We're glad to hear that you were able to enjoy a restful night once they fell asleep. We value your feedback and will share it with our team to ensure a peaceful stay for future guests.

6/10 (普通)

Joel

出張
良かった点 : スタッフとサービス、設備とサービス
The property is in need of repair and remodel.
2023 年 11 月に 1 泊滞在
Managerからの返信 (投稿日 : 2023 年 11 月 30 日)
Hello Joel,Thank you for bringing this to our attention. We appreciate your feedback and apologize for any inconvenience caused. We continuously strive to improve our facilities and your comments will be shared with our management team for further consideration. We hope to have the opportunity to welcome you back in the future for a more positive experience.