屋内プール

ハンプトン イン バイ ヒルトン キングストンの口コミ

3 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 632 件の口コミ中 480 件が非常に良い" "
評価 8 - 632 件の口コミ中 114 件が良い" "
評価 6 - 632 件の口コミ中 21 件が普通" "
評価 4 - 632 件の口コミ中 7 件が不満" "
評価 2 - 632 件の口コミ中 10 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

10/10 (非常に良い)

manon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Très bien
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Pierre-Denis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The cleanliness and friendly staff made our staying experience pleasurable.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Mitch

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean new, really good breakfast included. Nice pool area and gym.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Rosanna Sheung Chun

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Safe
2024 年 5 月に 1 泊滞在

8/10 (良い)

Jeffrey

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
No cell service using Telus…it’s not the property’s fault; But terribly inconvenient.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Alain

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
J’aime cet hotel mais la dernière fois le déjeuner était très ordinaire, manque de choix et pas chaud.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Robert

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy checkin, nice clean room.
2024 年 5 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. We hope to welcome you back soon.

10/10 (非常に良い)

Adrian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern clean hotel with very friendly staff and a good breakfast.
2024 年 5 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. We hope to welcome you back soon.

8/10 (良い)

Peter

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was ok
2024 年 5 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for sharing your feedback. We appreciate your input and will use it to enhance our services. Please don't hesitate to reach out if you have any further comments or concerns.

10/10 (非常に良い)

Ian、Ottawa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Amit からの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your rating! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. We hope to welcome you back soon.

10/10 (非常に良い)

Andre

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Amit からの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. We hope to welcome you back soon.

10/10 (非常に良い)

Stephane、Chambly

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bon déjeuner sur place
2024 年 5 月に 1 泊滞在
Niran Abeysingheからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you, Stephane for rating us 5/5 regarding your recent experience with us. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

4/10 (不満)

Tracey

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
After a late night at my son's wedding - the elevators were not working and we had to climb 6 flights of stairs to get to our room. My 86 year old mother had a real struggle.
2024 年 5 月に 1 泊滞在
Amitからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Tracey, our aim is to provide amazing experience and everlasting memories to our guest. Based on your review we have no doubt that your visit was a truly remarkable one. We also value your constructive comments, as they help us identify areas where we can further improve. Rest assured that your feedback will be passed on to the maintenance team to look into the issue.

10/10 (非常に良い)

Lynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Niran Abeysingheからの返信 (投稿日 : 2024 年 5 月 7 日)
Thank you, Lynn for rating us 5/5! We appreciate your business and taking the time to rate us.!

10/10 (非常に良い)

Colleen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect place to unwind around or during work hours.
2024 年 5 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you, Colleen for your lovely comments. We are happy that we were the ideal choice for you to unwind during your stay with us. We hope to see you again soon!

2/10 (非常に不満)

Dana

出張
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス
Both elevators were out of service when we went to retire for the evening and we had to use the stairs. The front automatic sliding doors were stuck shut in the morning after loading our belongings into our vehicle.
2024 年 5 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for taking the time to comment about your recent experience with us Dana. Can you please let us know when you encountered the issue with the elevators and the front doors. We cannot recall when we had both our elevators down and also the front door our of service. We would appreciate if you can call us at 613-766-1122 and give us more information regarding this experience.

10/10 (非常に良い)

Greg、Sackville

2024 年 4 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 5 月 20 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. We hope to welcome you back soon.

6/10 (普通)

Harold

家族旅行
The shower door is on rollers and when you are inside the shower to close the shower door is very difficult because there is only one small knob inside the shower door to close and open the door from inside the shower. A big issue since the shower door is heavy to close and open. The bathroom mirror is lighted around the outside of the mirror with no light above the mirror. The lighting is very poor to see shaving oneself and for ladies applying makeup. Recommend add light above mirror. When the heating system came on it always blew cold air even though the temperature was set at 20.5 C and heat should be coming out.
2024 年 4 月に 1 泊滞在
Niran Abeysingheからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Harold, Thank you for sharing your experience with us. We regret that we were not able to meet your expectations. We will certainly review your comments and forward the concerns to the appropriate departments for review and action. We appreciate your business and hope to see you again in the future.

10/10 (非常に良い)

griseldada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel
2024 年 4 月に 1 泊滞在
Amitからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. We hope to welcome you back soon.

10/10 (非常に良い)

Rhoda

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and nice room
2024 年 4 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you, Rhonda for your feedback. We are happy to see that you enjoyed your stay with us. We hope to see you again soon!

10/10 (非常に良い)

Victor

2024 年 4 月に 2 泊滞在
Amit からの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Victor, our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Your kind words on our products and services are highly appreciated and your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests

8/10 (良い)

Andrea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The breakfast area was nice
2024 年 3 月に 2 泊滞在
Melからの返信 (投稿日 : 2024 年 4 月 18 日)
Thank you for sharing your experience, Andrea! We're so glad to hear that you enjoyed our breakfast area. Thank you for taking the time to rate us regarding your recent stay with us. We are pleased that we were able to meet your expectations. By providing feedback, it not only helps to boost the morale of our team, but also helps us identify any shortcomings we may have that need to be addressed. We thank you for staying with us and look forward to welcoming you again soon.

10/10 (非常に良い)

Emanuel

2024 年 4 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you, Emanuel for taking the time to rate us 5/5 regarding your recent experience. We are happy to see that you enjoyed your stay with us. We hope to see you again soon!

8/10 (良い)

Josée

良かった点 : 清潔度、スタッフとサービス
Juste le chauffage qui faisait un bruit bizzre
2024 年 4 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Josee, our aim is to provide amazing experience and everlasting memories to our guest. Thank you for sharing your feedback. We appreciate your input and will use it to enhance our services. If you face any issue, please don't hesitate to reach out during your stay. We will try our best to accommodate your request.

10/10 (非常に良い)

Mandeep

2024 年 3 月に 1 泊滞在

10/10 (非常に良い)

Kelly

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel. Great breakfast. Not downtown but still so close to drive everywhere
2024 年 4 月に 2 泊滞在
Melからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you, Kelly, for taking the time to rate us regarding your recent stay with us. We are pleased that we were able to meet your expectations. By providing feedback, it not only helps to boost the morale of our team, but also helps us identify any shortcomings we may have that need to be addressed. We thank you for staying with us and look forward to welcoming you again soon.

2/10 (非常に不満)

Irfaan and Natasha

気になった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. We hope to welcome you back soon.

10/10 (非常に良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked the cleanliness and friendly atmosphere
2024 年 4 月に 2 泊滞在
Nishiからの返信 (投稿日 : 2024 年 4 月 14 日)
Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. We hope to welcome you back soon.

10/10 (非常に良い)

Daysi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 4 月 11 日)
Thank you, Daysi for rating us 5/5! regarding your recent stay. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 (非常に良い)

Peter

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice clean hotel
2024 年 4 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you, Peter for your comments and happy to see that we were able to meet your expectations. We hope to see you again soon!

10/10 (非常に良い)

Celeste Kate

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you, Celeste for rating us a 5/5! We are happy to hear that you enjoyed your stay with us and hope to see you again soon!

2/10 (非常に不満)

Liliane

グループ旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Wasn't made aware there was a hockey tournament happening. Kids were running and yelling all over the place. Pool and spa water was mirky, dirty towels, lukewarm breakfast...
2024 年 4 月に 2 泊滞在
Amit からの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Liliane, We're sorry to hear about your experience. Your feedback is invaluable to us, and we're committed to addressing the issues you've raised to ensure a better experience for our future guests. Regarding the noise disturbance you experienced during your stay, we apologize for any inconvenience this may have caused. We will be investigating the source of the noise and taking steps to prevent similar issues from occurring in the future. Thank you for bringing this to our attention.

10/10 (非常に良い)

Wendy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Niranからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you, Wendy for rating us 5/5! Thank you for your business and hope to see you again soon!

8/10 (良い)

J. Tony

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Because it's a new property everything appears clean and attractive. All the staff were courteous.
2024 年 3 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Tony, our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Your kind words on our products and services are highly appreciated and your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests.

10/10 (非常に良い)

Charlie

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our stay here was fantastic. Although it was just a quick one-night stay, my wife and I enjoyed it very much. The hotel was spotless, the staff were extremely friendly, courteous and helpful. Breakfast was delicious. Our only regret was that we did not have enough time to enjoy the pool or surrounding area. Definitely recommend this hotel to anyone.
2024 年 4 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Charlie, our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Your kind words on our products and services are highly appreciated and your valuable comments will be passed on to the team to inspire them to continuously provide exceptional service to our guests.

10/10 (非常に良い)

Dona

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a new hotel in a developing area. Hotel seems geared to corporate stays - at least right now. Lots of potential. Can’t wait to see how the area evolves!
2024 年 4 月に 1 泊滞在
Amit からの返信 (投稿日 : 2024 年 4 月 6 日)
Dear Dona, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your feedback means a lot to us and motivates us to continue providing exceptional service. This is becoming famous stop for corporative guest. We hope to welcome you back soon.

10/10 (非常に良い)

Nasrin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
C’est vraiment propre avec toutes les facilités
2024 年 3 月に 1 泊滞在
Paula D.からの返信 (投稿日 : 2024 年 4 月 3 日)
Bonjour Nasrin! Merci beaucoup pour vos commentaires. Nous espèrons vous revoir la prochaine fois que vous serez à Kingston.

10/10 (非常に良い)

Derrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Paula D.からの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Derrick! Thank you for sharing about your recent stay with us. We value feedback from the people who matter most - our guests. We hope to see you again whenever your travels lead you to Kingston.

8/10 (良い)

Georges

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Paula D.からの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Georges! Thank you for sharing about your recent stay with us. We value feedback from the people who matter most - our guests. We hope to see you again whenever your travels lead you to Kingston.

10/10 (非常に良い)

Aniruddha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was clean and the breakfast had enough options and was warm.
2024 年 3 月に 1 泊滞在
Paula D.からの返信 (投稿日 : 2024 年 4 月 3 日)
Hi Aniruddha! Thank you for sharing about your recent stay with us. We value feedback from the people who matter most - our guests. We hope to see you again whenever your travels lead you to Kingston.

10/10 (非常に良い)

Heather

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, great service, room was very modern. Did not like that there was no black out blind on the window. Everyone can see clearly into the room at night.
2024 年 3 月に 1 泊滞在
Melからの返信 (投稿日 : 2024 年 4 月 12 日)
Thank you for taking the time to comment about your recent experience with us Heather. Regarding your concern about the blinds, I wanted to clarify that our rooms are equipped with blinds designed to ensure privacy while still allowing some natural light. We are here to assist with any concerns you might have during your stay. We look forward to welcoming you back soon Heather!

10/10 (非常に良い)

Bryan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The breakfast and staff were absolutely amazing! Thank you
2024 年 3 月に 2 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you, Bryan for that wonderful comments. Yes, our breakfast team is amazing! They are very service oriented individuals who take the time to talk to our guests and make them feel at home. We hope to see you again soon!

8/10 (良い)

Christopher

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked that they had numerous EV Charging stations, that is important to me since I drive an EV. I did not like there is not a nice ($$$ to $$$$) sit down restaurant in walking distance.
2024 年 3 月に 2 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 29 日)
Thank you, Christopher for your comments. We are glad that you were able to take advantage of our many EV charging stations at the property. We do have a few restaurant options within walking distance such as St Louis Bar and Grill, Duchess pub. We thank you for staying with us and hope to see you again soon!

10/10 (非常に良い)

Sunghyun

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were extremely kind and helpful. The place was relatively quiet despite the March break season.
2024 年 3 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to comment about your recent experience with us. We are pleased that we were able to meet your expectations. As a Hilton property we strive to deliver exceptional service and product to our valued guests and I am happy that our team was able to achieve that.By providing feedback. It not only helps to boost the morale of our team, but also helps to identify and address any shortcoming we may have.Thank you for choosing to stay with us and we look forward to welcoming you again during your next visit to Kingston.

8/10 (良い)

Peter

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The check-in experience is not good, one of the staff seems not trained well to respect customer, but thanks another lady, she is fully customer centric
2024 年 3 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to comment about your recent experience with us. I regret that we were not able to fully meet your expectations. As a Hilton property our team strive hard to deliver superior service and product to our guests and regretfully, we have not been able to achieve that in your case. We will use your feedback to further improve our standards in order to meet our ultimate goal in providing our guests with a superior service and product. Thank you for staying with us and we look forward to welcoming you again during your next visit to Kingston.

10/10 (非常に良い)

Patricia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very pleased with our stay. Rooms are spacious, with good lighting, comfortable beds, fridge and MW in the room. The breakfast had a lot of options, considering it’s a free breakfast. Would stay again.
2024 年 3 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to comment about your recent experience with us. We are pleased that we were able to meet your expectations. As a Hilton property we strive to deliver exceptional service and product to our valued guests and I am happy that our team was able to achieve that.By providing feedback. It not only helps to boost the morale of our team, but also helps to identify and address any shortcoming we may have.Thank you for choosing to stay with us and we look forward to welcoming you again during your next visit to Kingston.

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
clean quiet
2024 年 3 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to comment about your recent experience with us. We are pleased that we were able to meet your expectations. As a Hilton property we strive to deliver exceptional service and product to our valued guests and I am happy that our team was able to achieve that.By providing feedback. It not only helps to boost the morale of our team, but also helps to identify and address any shortcoming we may have.Thank you for choosing to stay with us and we look forward to welcoming you again during your next visit to Kingston.

10/10 (非常に良い)

Nina

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel near 401 exit. Not walkable to downtown.
2024 年 3 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to comment about your recent experience with us. We are pleased that we were able to meet your expectations. As a Hilton property we strive to deliver exceptional service and product to our valued guests and I am happy that our team was able to achieve that.By providing feedback. It not only helps to boost the morale of our team, but also helps to identify and address any shortcoming we may have.Thank you for choosing to stay with us and we look forward to welcoming you again during your next visit to Kingston.

10/10 (非常に良い)

Laurie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to rate us regarding your recent stay with us. We are pleased that we were able to meet your expectations. By providing feedback, it not only helps to boost the morale of our team, but also helps us identify any shortcomings we may have that need to be addressed. We thank you for staying with us and look forward to welcoming you again soon.

10/10 (非常に良い)

Kristin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Niranからの返信 (投稿日 : 2024 年 3 月 23 日)
Thank you for taking the time to rate us regarding your recent stay with us. We are pleased that we were able to meet your expectations. By providing feedback, it not only helps to boost the morale of our team, but also helps us identify any shortcomings we may have that need to be addressed. We thank you for staying with us and look forward to welcoming you again soon.