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"The rooftop onsen is so great at this hotel—there’s an infinity pool edge where you can look out into the horizon and sky that is so beautiful to see (there’s a section outside where you can lie down in the water; they also provide women towels to shield against the wind). I would come back to this hotel for this experience alone! The food was pretty good too—stand-outs include the scallop, amaebi, kanpachi, and the crab legs! As for my room, I splurged on the junior suite because of the tub—while soaking, you can look out the window and watch the clouds go by, a wonderful feeling. Lastly, the staff offered a welcome gift of dango—probably the best I’ve ever had. "

"Parking was taken care of by personnel who reserve a spot on arrival and during our stay there. Breakfast buffet was plentiful and full of choices in a spacious dining hall. Room was value for money. Location was good as access to city was easy. Staff at hotel was very helpful."

"Plenty of food options but some are located far from hotel Traditional Japanese bed mattress is on thin side compared to other hotels we’ve stayed in"

"Room and area is nice A bit far from the main Hakodate station "

"lovely spa"

"Nice hotel with good food"

"We wanted to conclude our four week stay in Japan with something special and it was! This ryokan was so beautiful and the staff was outstanding. Our room was spacious and well appointed. The onsen was also spacious and the baths fabulous. Breakfast was delicious and authentic. We couldn't be happier. A wonderful memory!"

"The room was spacious and the food was very good."

"Hôtel très satisfaisant! Le sentō inclus fait plaisir! Le personnel très réactif et professionel. La chambre était très correct, je recommande!"