All in all, the stay was great. It would have been a highly rated stay, but was marred by 2 events: A water leak, and very active squirrel family.
The house INSIDE was great: The central air control is more than a bit outdated ( you have to remove the cover to turn it on, then set the desired temperature).
The rooms are comfy, the enclosed porch is nice, with a great view. The garage is great ( unfortunately, the control to open is --- necessarily and understandably-- inside. No remote, obviously, because guests would forget and take it with them).... everything needed for a great stay is THERE: Family supersize Scrabble, Pool and Tennis Table, fishing and crabbing gear, rafts, additional tye-down for the dog, touch screen Keurig, all great touches!!!
Sooo.... why so bad?
Well, let's begin with day 1: we arrived and during the unloading, my wife noticed a small hole in the crawlspace above the garage to the left. Peering out were 2 beady eyes of a grey squirrell. This little guy buried in and invited a friend. He was WELL camped BEHIND THE WALL OF THE BED IN THE MASTER BEDROOM, making scratching and wall-gnawing sounds all night long.... every night... for the entire week.. We arrived on Saturday. we called first thing Sunday morning to report, and were told someone would be out that day. No call, No text, no show. I stopped by the office the next day, figuring an in-person visit would matter..ALSO at that time, our internet suddenly had gone out, which I also reported. I was told someone from pest control would be in early afternoon , and I'd received a call about the internet.
yet again, No call, No text, no show.
I spent an hour in the afternoon tracing and rebooting the router myself, then reconnecting and resetting the internet.
Pest control showed the next day Wednesday, 3rd day since the report.
Did I mention the busted pipe that caused a leak between the 2 properties? We came back in the afternoon to water service off.... without warning.
If not for these, we'd defintely consider another booking there.