We have never enjoyed a hotel stay as much as we did at Four Points Kigali. From the moment we arrived the staff was so warm and accommodating. They treated us like family during the stay and checked in with us daily to see if we needed anything. From Queen in customer relations, to Pascal in dining, Aymen and his team preparing that amazing breakfast buffet, Lydia and Valentine who took care of us in the mornings, John who supplied us with the best cappuccinos and spiced ginger teas and Innocent who kept our room spotless and supplied us with plenty of water, and SO many more, we felt very well cared for. We also loved the heated pool! The stay was fantastic.