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"Good and green location"

"Not the cheapest hotel but really convenient when travelling in from the Motorway, The EV chargers whilst being AC are good value. The staff were really courteous and breakfast was good, A buffet but good."

"Everything was lovely about our stay Food was excellent and staff were attentive and very polite and proffesional"

"Near the train station, friendly staff. "

"Good staff, whilst in city centre it’s not in the greatest part of town"

"Disappointing and overpriced stay Booked Drift Inn for a birthday stay mainly for the pool/sauna, but left really disappointed. Decor is bright and modern, and the room was clean, quiet and the bed comfortable. Corridors smelled nice too. But there were visible stains and the room was far too hot. No air con and the fan was useless. I slept outside the duvet and my husband was sweating all night. Reception felt impersonal with self check in screens. Staff member looked bored and was vague when we asked about the pool, just pointing “over there” across the car park. Cafe Bar was a let down. Tables were dirty with old plates left. We were told we could eat outside, chose a sunny jetty table, then told after 6pm food wasn’t allowed there, only in the shaded area. This wasn’t explained upfront. We didn’t eat as it felt unclean and badly run. Leisure facilities are in a separate building across a car park/road and run by another company. We were told to call ahead as access isn’t guaranteed due to classes, even on a Sunday. Not the relaxed experience advertised. Breakfast food was nice, but layout poor. By the time you’d fetched everything it was cold. Poached egg arrived as we finished. Menus cleared early. Not a cheap stay. Felt disjointed and not worth the money. Wouldn’t return."

"Comfortable, fab and easy stay at the Grand Hotel - will definitely return."

"Easy access to rugby and football grounds, short walk to the city centre and good priced rooms"

"Will be stopping at this hotel again in future"