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"Close to downtown mall . Staff provided excellent customer service. Check in was quick and when notified that we needed a refill of hand wash, the staff responded right away. My only negative take away are the bath towels were in need of good fabric softener. "

"The hotel was very clean and the rooms in great condition. Staff were friendly and helpful. The bed was very comfortable and I got a great nights sleep. We come to Charlottesville fairly often and will definitely stay here again."

"Felt comfortable there. Easy access to food, shopping, parking and driving to UVA hospital. "

"Good"

"Look everything was so nice and beautiful except for no info on parking that was the only downfall and no staff available. Everything else 10/10 "

"Great location and parking"

"Hotel itself was very nice, being a little picky the pillows were not good but the bed and room were comfortable and clean, only complaint is we asked for a late check out which wasn’t available because of how busy they were, which was fine no big deal but the check out time was for 12:00 we left to go to the store and got back at 11:00 am and our room was being cleaned already and we had the do not disturb sign on the door which was very odd because we still had some of belongings in the room. We told the lady at the front and she looked at us and said sorry about that and walked away. "

"Clean room, "

"Met overall expectation"