Keskusta Vacations from ￥257,157

We did not receive the details to enter the apartment till we called them up on reaching the apartment which was very inconvenient as there are many apartments and the name on them is different from what was there in the booking. We wasted a lot of time trying to locate it and get the checkin details standing in the cold outside, so the starting experience was not good at all. The apartment is very nice and the location good. However, we found it difficult to use the oven as there were no oven gloves or aluminium foil, we wern't sure if any of the dishes were oven proof. There is a washing machine but no detergent. When we asked them for it they asked us to come to their office which was 2 km away instead of delivering it or making sure everything required was available in the apartment in the first place, so their processes need some looking into! There was salt and oil only provided, no sugar, tea, coffee or creamers! We didn't find any shops closeby!

Amazing Location

The apartment itself was nice but there was an unpleasant surprise that we found out the day that we arrived. The photos from the listing shows another apartments and no one told us that ours will be on a different location, quite far from the others and a lot more basic and simple than the advertised. Actually, we expected what we saw in listing, but got something different. Also, our booking was for apartment with sauna, there wasn't. Overall, the apartment was great, comfortable and warm, but these surprises wasn't nice.