Keishuen

It was my first time checking into a hotel without staff on site. The hotel will send you an email with an entry code to get into the lobby. Once inside, there's a tablet you use to check in. After you snap a photo of your passport, you get connected to the hotel staff via video call to verify your identity. Then you will get your room code on the screen. Take a picture of your room code with your phone. The hotel is very roomy and very close to the station.

The hotel was lovely with spacious guest rooms with lots of luxurious details. The room lacked practical facilities like a place to put your clothes or suitcases which meant it looked cluttered all the time. The front desk staff were pleasant when they were there but seldom were able to be helpful. We were told that none of the restaurants on the property were open despite their posted hours, there was no option to send out laundry and even that there were no umbrellas available to borrow during a downpour. It was comical after a while! All in all, too much focus on luxury and not enough on the daily details.