SOOOOO... incredibly PISSED. Trialing this expediate experience... recommendations... etc. HOTEL... what a disaster! NIGHT was SO bad... that we just left early hours of the morning! They allow dogs... which were whimpering and barking all night. From the point of when the person locked the dog in... which they went out... to the early hours of the morning when the person returned. Then... the front desk... doesn't answer the phone for the complaint... that I had to go out and search for the person representing the night shift... who I eventually found in a back room at the desk- half awake- watching TV on her phone. Person would also not give me her name. Denied that there were dogs in the facility... noise complaints... etc... Until she actually heard it in the distance... and I politely asked her to go down the hallway to investigate. Which... she said, "well that room is down the hall... you shouldnt hear it.". ARE YOU KIDDING ME! Could hear it from the front desk! I came out multiple times to complain... to the point I was ready to call the police. The only thing the associate could offer. Well I'll call the room and let them know. Which... maybe occurred... cause it sounded like they were then abusing the dog. Which I also... went out and referred too. Even walking out... and potential shift change... personal coming over-heard me talking- day manager was made aware... could not care the complaint or occurrence.
Michael
2025 年 7 月に 1 泊滞在
10/10
Newly renovated- new inside
Robert
2025 年 7 月に 1 泊滞在
10/10
Good place to stop
Nicole
2025 年 7 月に 2 泊滞在
10/10
Everything was so nice and brand new. Front desk staff very friendly and accommodating.this is our second stay and will definitely return.
Anita
2025 年 6 月に 1 泊滞在
10/10
Friendly staff and clean, spacious room. Breakfast was very good!!
Kristine
2025 年 6 月に 1 泊滞在
4/10
This room and property doesn’t resemble anything close to the advertisement. My shower is literally covered with a tan mat, that’s peeling up, and the shower drain pan showing, with the shower head mounted in the weirdest location. This hotel is not worth the money at all.
Christopher
2025 年 6 月に 1 泊滞在
10/10
Exceeded my expectations
Greg
2025 年 6 月に 2 泊滞在
10/10
The hotel receptionist was very pleasant and helpful.
Mary Lou
2025 年 6 月に 1 泊滞在
6/10
The staff were amazing, accommodated everything we needed allowed us to check out late. Was amazing. Thank you!
Amber
2025 年 5 月に 2 泊滞在
10/10
Makayla
2025 年 5 月に 1 泊滞在
10/10
Usually only an overnight stay while visiting family in Nelson. I really like the full breakfast options. It’s everything I need for this type of stay.
Don
2025 年 5 月に 2 泊滞在
2/10
Kate
2025 年 1 月に 1 泊滞在
10/10
Management here does a great job. We enjoyed our stay here immensely and hope to return again soon.
Gregory
2025 年 5 月に 2 泊滞在
10/10
Mark
2025 年 5 月に 1 泊滞在
6/10
ann
2025 年 2 月に 1 泊滞在
8/10
Comfortable room, but the walls and doors are thin. Was woken up several times by people in the halls. Our room could also use a high cleaning.
Kathleen
2025 年 4 月に 1 泊滞在
8/10
You can never go wrong choosing a Holiday Inn Express. This one in Keene, NH was conveniently located, clean, and has plenty of parking. They offer a hot buffet breakfast which is very nice. The staff were all very professional and helpful especially Dylan the night manager. My only disappointment was the gym was closed for renovations.
Christopher
2025 年 4 月に 2 泊滞在
10/10
Crystal Rooney
2025 年 3 月に 1 泊滞在
10/10
Holly
2025 年 3 月に 1 泊滞在
10/10
Jeffrey
2025 年 3 月に 1 泊滞在
6/10
My room was very noisy in the morning.
Pool was closed for repair. This ahould be noted on the website!!!