キーンのプールのあるホテル

「4泊しましたがとても良かったです。特に朝食が美味しくて気に入りました。またキーンに行くことがあれば泊まりたいです。スタッフの対応もとても好感がもてました。」

「部屋からWiFiが繋がらず、フロントに部屋を変えるよう依頼したが、部屋を変えたからと繋がる保証はないと言って、直接インターネットを管理しているところ電話するよう指示された。 結局、最後は部屋を変えてもらい、WiFiを使用することができた。 このトラブルのせいで、チャックインご1時間以上無駄な時間を過ごすことになりました。」

「The place worked for a last minute ski trip. It was roomy and clean. The hot tub was old but hot. I think what threw me off was the conditon of the home. Parts of floors were peeling and walls needed painting to cover patch jobs. The appliances were a bit quirky (the microwave would not open after heating food and we had to unplug it). The host was responsive when we arrived to check in and the cleaning crew was still there. The location was great for skiiing. 」

「I am disgusted by the behavior of the general manager who hung up the phone on me. I paid for my room in FULL for 2 nights but when I arrived the next day (flight was delayed) I was told I couldn’t check in because they had cancelled my room (kept my money) and sold my room to another guest So that means they got to benefit TWICE from one room Cancelled my room and left me stranded with nowhere to stay And when asked for my money back on the phone with manager, she hung up the phone on me...

「All was fantastic! Views, food, stay, etc! We really enjoyed having my Dads 90th there. Melissa handled the food and delivery of it all perfectly! For the room, it was spacious and comfortable, water pressure was good and all was clean. 」