Clean room, Nice restaurant, Nice breakfast, Big parking
2026 年 5 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Iraj
2026 年 7 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
It does not have a pool.
The hotel is more expensive than normal because of having a pool and breakfast but the pool was dry! and the buffet breakfast ran out of items in half an hour.
It is July and the pool was covered with a fabric and it did not look like it was under maintenance so I think they just decided not to operate it. It was not fair to mention in the ad that there is a pool.
There is no AC. You need to open the window which will cause huge flies to get into the room.
For buffet breakfast they served instant coffee instead of a brewed coffee which I had a hard time accept it for the price I paid for the room.
2026 年 7 月に 1 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Tinatin
2026 年 1 月 14 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Roads are not clean was all ice and not safe to drive in parking lot
2026 年 1 月に 2 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Elspeth
2025 年 12 月 29 日
良かった点 : 清潔度
We stayed 2 nights in the hotel, and it was...fine. The room was clean and the bed was comfortable enough, everything in the bathroom worked. Our room was exceedingly hot (in December!), and we had to keep the windows open, even after turning off the radiator. Much of the property could benefit from an update, as the carpet has seen better days.
Breakfast was also ok-- no one was going to starve, but nothing to get excited about, either.
Staff were not helpful in telling us what was open or closed, or where we could rent equipment. Everyone was very nice, and they did let us check in before 2pm when we arrived, which we appreciated.
The location is not near anything in the way of restaurants, etc., but would be fine for the ski lift.
Like everything in Gudauri, the hotel and restaurant are horribly overpriced for what you get, but there's no escaping that.
2025 年 12 月に 2 泊滞在
宿泊者限定の口コミ
2/10 (非常 に不満)
Allen
2025 年 12 月 29 日
We came to the hotel at 2 p.m, Which was exactly the time for check in. They ask us to wait while the room will be ready and we had wait more then 1 hour. But when we came to the room, we found that it was freezing cold, we realized the heater wasnt working (the temperature outside was -13). We called to reception and asked for help, about 1 hour later the maintenance man came to fix the problem, but the heater still wasnt working. So over the next 2 hour's he returned to our room 3 times, but never got the heat to work. We asked reception to please change our room or refund money (about 400 dollars for the night) and when they tried to move us to another room, the heater in the new room did not work either. Frustrated we returned to our original room. The manager came to our room and finally fixed the heater (Battery) around 9pm, then after the manager left, about 20 minutes, the heater ( battery) started spraying water all over our floor, half the living room was flooded before i could get maintenance to return to our room to stop it. About an hour later the manager returned with two bottles of wine and apologies, but we don't drink alcohol. I am very very disappointed with this experience, no discount, or free room ( upon next visit) , no dinner at the restaurant offered, just 2 bottles of wine to people who do not drink alcohol. I feel i wasted my money and my wife was very upset, this was our first night away from our children in years.As a platinum member please help u
2025 年 12 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
JPkai
2019 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
really nice. dinner and breakfast are really good, room is very clean and comfortable.
2019 年 8 月に 1 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Even
2026 年 4 月 5 日
Helt ok
2026 年 3 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Ivan
2022 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス
Old good hotel
Old good hotel. Good location for ski in/ski out. Ski depot is small. Room could be organized in practical way and furniture could be refreshed. Spa is simple one.
2022 年 2 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2020 年 3 月 16 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
The rooms had lots of storage space for luggage. Beds and pillows were a bit hard but ok. No safe to lock valuable stuff in.
Dinner was good but serving hours a bit short. Not the best service in the restaurant and in the reception.
Nice spa!
2020 年 3 月に 8 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Jules
2020 年 1 月 1 日
気になった点 : スタッフとサービス、施設のコンディションと設備
Be Warned
As a family of 6 we did a lot of research before going to Gudauri. Carpe Diem website promises a swimming pool, a sauna and a bar. Three things important to our family holidays. Imagine our disappointment when we arrived to find no bar at all and a pool and sauna still under construction!
Communication is much to be improved as we were told every day by the reception staff that ‘the pool will be open tomorrow’! False promises and fake smiles.
The resort is isolated from the village and without a bar it is a real inconvenience to walk 20 mins every night to the Ski Village for a decent bar.
The food is poor. Cold chips and pasta on offer at breakfast! The coffee machines are painfully slow and guests queue for a half cup. Popular dishes are not replaced quickly enough and anyone late for breakfast will find odd scraps only.
The ski hire shop was also still under refurbishment and the staff lacked all knowledge of the resort ski runs and lifts open etc!
Simple basic conveniences had been overlooked. Eg. Mirrors in the rooms, hooks in the bathroom to hang towels, no curtains at the upstairs bedroom windows, no thought given to fire escapes in the upstairs bedroom (of exec suites).
The GM was hugely apologetic and empathetic but that only goes so far and sadly the owners do not appear to be listening or empowering him to improve the situation and save the poor reputation of this resort hotel.
Give this one a miss for another 6 months would be our advice
2019 年 12 月に 4 泊滞在
宿泊者限定の口コミ
6/10 (普通)
宿泊されたお客様
2019 年 12 月 31 日
Greit nok med kort avstand til det ene skitrekket. Savnet det sosiale.. Vil du se mer mennesker og ha litt variasjon i kosten er New Gudauri et mye bedre alternativ med flere hoteller, restauranter, barer og butikker. Herfra kommer du i tillegg til en bedre posisjon i skianlegget med gondolen.
2019 年 12 月に 4 泊滞在
宿泊者限定の口コミ
4/10 (不満)
Jules
2019 年 12 月 29 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
The website promises a pool a sauna and a bar however, sadly none of these things were available. The food is poor and rooms lack basic things like a mirror, hooks for hanging wet towels, curtains and decent pillows!